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42nd Street Photo

How would you rate 42nd Street Photo?
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California
1 review
3 helpful votes
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42 ST PHOTO is an Excellent Company
February 18, 2024

I've purchased quite a few things from 42 St. Photo including new and used cameras, lenses and accessories, the new stuff matches website description and merchantable quality, the used equipment are also perfectly fine, great company and their warranty on used cameras is 1 year unlike the 6months its rivals in New York offer 10/10

Date of experience: February 16, 2024
Germany
1 review
0 helpful votes
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Ordering was straightforward and simple. From placing an order on Monday, the lens was delivered to me free of charge (to Long Island) on the Thursday. That's what I call excellent service. Very pleased with the service and based on this experience would be happy to recommend the company.

Date of experience: March 18, 2024
New York
2 reviews
3 helpful votes
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The delivery was so swift; the whole process took just under 5 working days from placing the order through the website to the delivery by FedEx. The camera itself has exceeded my expectations and I love everything about it! Came in perfect condition and I've been booking photoshoots left and right since I got it.

Date of experience: March 28, 2024
Arizona
2 reviews
10 helpful votes
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Resolution
December 19, 2015

42nd Street tried to tell us that we had to pay $500 more for the camera and lens that worked in the US. They said I accidentally ordered the European version. So I believed them and paid an extra $500. Turns out, there are not two types. They are refusing to credit me the $500.

12/23/15. After reading my negative review of 42nd Street Photo, Jack, from the organization called me and agreed to credit me the amount. Thanks to them for doing the right thing.

Date of experience: December 19, 2015
Bulgaria
1 review
1 helpful vote
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I've purchased soft boxes, umbrellas, light modifiers, and other studio lighting equipment from here. The products are well-built and competitively priced compared with overpriced name brands. The staff are friendly and helpful, steering me away from products that may not be well-suited to the type of photography I do.
The best customer service I have had ANYWHERE EVER! And they sell great Canon knock offs such as hot shoe flashes, lenses and batteries at vastly cheaper prices. All work better than the Canon brands I had before.
Highly recommended.

Date of experience: November 12, 2020
Virginia
1 review
0 helpful votes
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FAST DELIVERY
March 9, 2024

The OM1 system was a great addition to my arsenal. I have never been happier with a camera than with this OM1 system. Buying a pro-level camera seemed years away for me. Delivery to New Mexico was on next day for a mid-afternoon order. 42 street photo website was easy to use and made ordering quick and easy...all at a fair (or even fairer) price.

Date of experience: March 8, 2024
Colorado
1 review
0 helpful votes
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I had a great experience purchasing from 42nd Street Photo. They provide quality service and at a competitive price. Recently I broke a UV filter I purchased from them back in June 2013, which is well over a year ago. They sent me a replacement with no questions asked. Now that is awesome customer service!

Date of experience: January 6, 2015
Ohio
1 review
0 helpful votes
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I have been freelancing my skills in photography and video since 1990, 28 years now. When I am in the market for new or updated equipment I have found 42nd Street Photo to have some of the best prices. The staff is very friendly and knowledgeable. I would recommend them... Tony M.

Date of experience: February 22, 2018
New York
1 review
2 helpful votes
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These folks went out of their way to help me find the correct Zhiyun gimbal stabilizer to work with my camera. I highly recommend 42nd street photo to anyone and will definitely be doing more business with them in the future! Easily one of the best online purchasing experiences I've had. Thanks again.

Date of experience: January 22, 2024
North Carolina
1 review
0 helpful votes
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This was the first time ordering from 42nd street photo and I was very happy with everything from ease of ordering, fast shipping and a great camera. I got an email stating my camera had been shipped and when I got the package, I tested the functionality of the camera out and again was impressed. I will highly recommend 42nd street photo to everyone.

Date of experience: April 2, 2024
Washington
1 review
0 helpful votes
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All ordering, and shipping was perfect. I would definitely order from 42nd Street photo, again. It was easy to speak with a person, and not just deal with computer generated information. I found the entire process to ne very personal, and professional.

Date of experience: March 18, 2018
New Jersey
1 review
0 helpful votes
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42nd street Photo has a great website and is very good with describing the specifications on the camera as well as giving details of what is contained in the box so you know exactly what you are getting. I purchased a refurbished Nikon D3100 and it was the best price when compared to other used cameras. Got free shipping too. As for the camera, the D3100 is a great camera and the shutter speed is fast enough to take my photography passion to the next level. Very happy with the purchase

Date of experience: May 11, 2022
Kentucky
1 review
11 helpful votes
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Excellent Service
February 11, 2019

I have been buying my camera equipment from 42 Street Photo for over a year now.

They always have what I need! With on time delivery. Never a problem. Looking forward

To my next lens purchase!

Thanks Michael for the excellent customer service!

Thanks Michael

Date of experience: February 11, 2019
New York
1 review
0 helpful votes
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Panasonic products are well designed, easy to use and the best in the market. We love the HC-V770 Camcorder. I love the clarity and different features of the camera brings. As far as 42nd st photo goes they went above and beyond to get me the best pricing possible even after it went on sale. It goes a notch higher to show how to nurture good customer relations.

Date of experience: December 8, 2021
Maryland
1 review
0 helpful votes
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I purchased my camera from 42nd Street photo and am glad that I did. They are so courteous and checked with me beforehand to ask if I wanted to sign for delivery of my order. Great customer relations! I highly recommend buying from this merchant.

Date of experience: July 16, 2018
North Carolina
1 review
1 helpful vote
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I was nervous; I mean if I had a problem, how would they react? Turns out that I was both surprised and pleased. These guys offer no hassle deals, prompt deliveries, and great customer service. I'm a Southern boy, and I've learned to say: "What's not to like?"

Date of experience: April 27, 2016
Germany
1 review
2 helpful votes
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Used the online chat, took a few minutes for a reply but then they were knowledgeable and very helpful. Purchasing was simple and delivery was prompt, great communication throughout. Couldn't be happier with my new Canon EF 17-40mm f/4 lens.

Date of experience: March 21, 2024
New York
1 review
0 helpful votes
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I've used 42nd street photo for years! Love the professionalism and promptness this company brings to my life along with great service they offer products such as the Panasonic Lumix S5 II. After having to replace a camera that I had for 8 years, I was able to find a product that I love and that was within my budget! Although I live in London, I value this company and will continue to be a repeat customer. No problems so far.

Date of experience: April 11, 2023
New York
1 review
0 helpful votes
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I wanted a BMPCC6K kit and was referred via a link from the manufacturer to 42photo.com. I found that they have clear and honest descriptions with illustrations of all equipment with complete product information. Excellent customer service and securely packaged next day delivery are a game changer for me. 42Photo will be my first port of call when researching video equipment.

Date of experience: March 16, 2024
Texas
1 review
0 helpful votes
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42nd Street Photo is the local brick-and-mortar where I purchase camera gear.
I like going into the shop as they have knowledgeable, well-informed staff who give professional advice.
I'm pleased to say that they will happily admit if they don't have a product in stock or keep you informed when the item is available via email.
I've been there close to end of day and never felt rushed.
Currently I have bought a Canon EOS R5C camera, several lenses, a tripod, backpack, flash accessories, memory cards & battery grips & will continue to beat their door as my need for my equipment (and wallet) allows. I'm happy filmmaking wildlife and 42photo's service!

Date of experience: July 16, 2023

Overview

42nd Street Photo has a rating of 4.3 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 42nd Street Photo most frequently mention 42nd street, customer service and best price. 42nd Street Photo ranks 2nd among Photography Equipment sites.

service
157
value
156
shipping
153
returns
115
quality
147