Overview
24HourWristbands has a rating of 4.3 stars from 12,858 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 13th among Wristbands sites.
Instant Feedback
I really appreciated being able to talk to a real, knowledgeable person before placing my order.
Product arrived and looked as expected, delivery was a little longer than expected
Been using this company for a long time and they are consistent. Thank you
Easy to use website. High quality finished product.
Quality product delivered on time.
Thank you for your help.
The armbands look great and got here in a timely manner! Will definitely use this company again!
Very nice experience with company. Quality very well made
Details are perfect, great price and quick shipping
Order was done well and shipped quickly as promised. Will order again!
Love the product. Arrived in a timely manner and was impressed with the quality.
Easy to create, reasonable pricing and arrived earlier than expected!
The process was easy, customer service great and delivery excellent. Will use again.
The ordering process was easy and I was able to get a resized proof very quickly.
I can't even rate them, but I guess I will give it 1 star since it won't let me move forward, if I don't. They're the worst on delivery didn't receive my product on time which I needed for an event. I will receive after the fact. When I called they weren't very helpful regarding remedy it's like they have a robot behind the phone reading from a script. Will never order from this place again.
Worst customer service and product…
Worst customer service and product management I've seen. Not only am I ordering a bulk order but what I approved is not what I received. They are making false claims of computer color matching when they in fact know that the items are no where near the color indicated online or the digital proof I paid extra for.
Hello,
We regret to hear your experience and apologize for the inconvenience caused. Please understand that the product color previews, are merely computer-generated images that will not necessarily depict the final product exactly. Also a same picture can show different color on different smart devices depending on the device's color contrast. Therefore our the pictures on our website are just approximate previews and do not guarantee an exact match. The actual colors might look a few shades darker or lighter due to the difference in monitors’ resolutions and due to the actual production color mixture.
However, as you are dissatisfied with the products received, we request you to file a claim via our online ticketing system with multiple images clearly showing any defects or flaws on the product and quantity affected. If the claim is accepted after verification, we can arrange for an acceptable resolution for the inconvenience caused to you. You can file claims for any issues with the product within 60 days of receipt. We apologize for any inconvenience. Please feel free to call us. Thank you.
Best Regards,
You did not send wire frames to display the signs. How stupid is that.
Hello, We apologize for the inconvenience you experienced with your recent order and appreciate you taking the time to share your rating with us. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations. To address the issues you encountered and ensure that we improve our services, could you please provide us with your order number or contact us directly via call or our support ticket? Your input will help us investigate the matter thoroughly and take appropriate steps to prevent similar situations from occurring in the future. We value your business and are committed to making things right.
Received the order in a timely manner. It was exactly what we requested.
I needed and extra branded table cloth in a hurry. So, I tried them...
After weeks, several phone calls, and MANY proofs the item was delivered. During the many proofs and calls I requested a white table cloth with a simple design which I provided. After weeks of frustration, I also ordered one from another vendor realizing this company was terrible, and getting it just as ordered very quickly. They delivered a urine yellow table cloth in a smashed up box from China. I tried to resolve the issue ($120) not worth my time but principal. I was told the colors are not guarantied to me exact. So, here we are with weeks of wasted time, frustration, out the money, a yellow table cloth in the garbage, a lesson learned, and some bad reviews. Great job, maybe stick to wrist bands?
Hello, We regret to see that we were unable to meet your expectations. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Please note that we are currently investigatiing the matter and we will give you a proper resolution. We wish to serve you better. Thank you.
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- Houston, Texas, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, We regret to hear your experience. Your review is important to us as it helps us improve our services. Our goal is to always provide smooth navigation and service to our clients. Kindly provide us your order number so we can investigate the matter and give you a suitable resolution. We wish to serve you better. Thank you.