1stDibs has a rating of 4.5 stars from 987 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention good experience, free shipping and high quality. 1stDibs ranks 14th among Home Decor sites.
4 times I have "purchased" items only to be told anywhere from 4 days to 3 weeks. My items had been sold and I would be getting a refund. If you charge my cc then you have sold the item. Not providing it is fraud and breech of contract. Doesn't matter if you credit my the charge or not. That was not what I agreed to.
Great selection and quality of items. Easy to communicate with sellers and excellent customer service from the sellers. I am highly satisfied with all of my purchases!
The seller was amazing, was kind enough to hold the piece until I got my reupholstry company sorted out to give them the proper address. Was very helpful with all my questions. Highly recomend.
This seller was so helpful and responsive and worked very hard to give the best shipping and overall price. Very happy with whole process!
This is my first purchase on this site. So far so great! Quick responses have made this process easy.
I have found First Dibs to be a reliable source for quality furnishings and continue to shop with them.
Found some great art & great sellers here. Happy to have given 1stDibs a try :)
Great place to shop. Will return and do more of the same at a later date.
Repeat site customer, always have good experience with 1stDibs
Repeat 1stDibs shopper, very good experiences over the years.
Exquisite example from the Couture. Too wonderful for words! Merci
Great product! Good experience! Hope to buy more in the future!
I am fairly new to 1stDibs and I'm soooo glad I discovered this site. It's truly amazing if you love beautiful merchandise of any kind. It's fabulous to shop on 1stDibs site.!
La mia esperienza con i venditori è stata ottima, i prodotti sono come me li aspettavo, Il sito è di alta qualità e molto attendibile e sicuro,l'unica cosa un po' negativa è il costo di spedizione che 1stDbis applica all'invio dei pacchi, Comprendo il costo assicurativo e la lontananza della spedizione, ma se fosse possibile trovare un prezzo un po' più economico mi verrebbe più facile acquistare altro.
Easy, communication with sellers great, items are exactly as described
Love the variety of rings and prices. I love unusual large rings and you have them!
Loved the live person phone contact with first dibs, which assured me my seller was vetted and offered high quality items!
The site is very people friendly and easy to navigate. My last purchase had excellent communicaiton with seller, delivery was faster than I expected, and I am extremely happy with my purchase.
This is so easy to navigate from one item to another, and to contact sellers. I like that there are several photos of each item, and a video clip, so I get a good look at the items.
I love shopping at 1st Dibs and every seller I have purchased from is truly excellent.
Lesley
Answer: Thank you for your inquiry! You can contact us Monday - Friday from 4am - 6pm ET, & Saturday - Sunday from 9am - 6pm ET. Our dedicated specialists are available via live chat (fastest response), email, and phone to help with answering your questions and assisting with any other concerns. Please kindly see this link attached for our direct to contact us: https://www.1stdibs.com/contact/ Kind Regards, 1stDibs
Answer: It's a real company. But as I have learned by experience their policies and buyer protection are a scam. They mark up prices and sell high. You over spend and no way to get a refund. I'm highly disappointed in their ethics. Don't buy, look elsewhere.
Answer: None all experience has been negative, it seems to be full of fraudulent activity