If it's not a name you know, don't get it on Zulily. Their "sunshine swing" kids dresses are cheap nylon and are not sewn as photographed: they're often lopsided and the patterns don't align to the garment properly.
I ordered Digger the Dog child rocker for a baby shower. It has a hole, fabric missing, on the head. I emailed Zulily with a photo of the flaw and they said they would contact the manufacturer and have another shipped. Two weeks later after several emails and phone calls, they are still waiting for a response from the manufacturer. I will NEVER order from this company again.
Since I discovered Zulily I have just lost my mind. It's the first thing I look at in the morning and the last thing I look at at night. I have found so many wonderful things that I would never have seen outside in the world. Shoes, handbags, artwork, kitchen stuff, you name it! I'm on spending punishment right now because of you! But of course I'll see something tomorrow and go crazy. Keep doing what you're doing! I do wish the shipping charges were a little less and the returns were free like they used to be. But you have a customer for life. The item in the photo is my bird on top of my couch protector!
I've had rings with loose stones. Curtains for 4 windows all soiled. Now I buy makeup that Expires on 9/17!
This company had some good quality stuff in the beginning of their business. Not anymore. Deleting the App off my phone asap!
I've bought from Zulily quite often. A couple of items, I was not real pleased with. But for the most part, very happy. I think they could do a free shipping weekend or something similar, rather than offering it after you've just purchased something.
I've been shopping with zulily for a number of years and have been pretty satisfied! It even seems that lately they're upping their game with some returnable items! No shade to them but sometimes in person the sizing or appearance isn't exactly what you expected-I appreciate the opportunity to return!
From clothing to home goods, shoes to outdoor, so much to look at, great choices, pretty affordable too. In many years, have only had one disappointing product (which was a no return item). Great track record. Any problems with ordering, shipping, etc., have been handled quickly and efficiently by wonderful customer service individuals.
Very positive experience. Fabulous selection. Yes, there is a risk of ordering with no return policy - yet it's prominent, not disguised in small print. If one out of three young designer outfits suits you - this already pays the price of other two you can give away to a sister or girlfriend. The best part, almost every piece is unique.
No returns. Give me a break! It's 2014! What reputable on-line retailer doesn't allow returns or promote utmost customer satisfaction?! I will never use them again & encourage all my friends do to the same.
Have ordered several times from this site almost daily shipping can take a long time but no problems with quality had one order with piece missing they are replacing it need to stay off site its breaking my budget :)
Poor quality - shirt color not as pictured and it shrank a ridiculous amount even though I washed per instructions, shoes have an awful squeak when I walk, other pair of shoes fit like they are two sizes smaller. NO Returns!
LOVE Zulily and everything I've bought there has been better than expected. Yes, their ship time is long, but that's clearly explained on their website if people would only bother to read. Worth the wait!
I bought 2 maternity dresses that I am afraid to wash because they are so cheaply made. Very thin fabric and not worth anywhere near what I paid (the "Original" price has to be a load of BS). I feel swindled knowing that I overpaid some company for cheap products that were probably sewn in some sweat shop by someone who doesn't make enough money to feed themselves or their family properly. Will not buy from them again.
Save your money; buy fewer but higher quality items made by people who are treated well. Lesson learned.
Placed 1st order on 10/8 and two other orders a few days later. Have received nothing as yet but credit card bill of $152 which I've already paid reluctantly. Now I find this site and read these horrible reviews. These are Christmas gifts but I wonder if they will even be worth given after reading all this. I feel sick! Work hard for my money and certainly don't wish to share it with a company of this type.
The site wont let me view it unless I have a facebook account and can promote through MY personal use of the space. Im not sorry I dont buy in to social media. Apparently this site is just an advertising whore. No thanks.
Well I just ordered from this site for the first time, thier customer srv rep was very helpful, and the quality looks good so lets see what I get, since there are many negative reviews that positive ones... wish me luck
I've been a zulily customer for 4 years now. I have gotten some very cute, unique clothing for my 4 children. However, sizing charts are of no use and the quality has gone seriously down hill. The items I buy I often see later in Marshalls or TJ Maxx at better prices. Google the item first because you can usually find it cheaper elsewhere.
My experience with Zulily was great so far - I really like the few tunics that I ordered. Are good quality and true to the size. I took a chance after reading all these reviews but I'm glad I did. I placed another order this time much more items. Very helpful staff at the beginning when I contact them about the shipping address - which is APO AE. They responded and assisted right away.
Three out of four items gotten through Zulily have been of lesser quality than advertised, and hardly worth the suggested price - much less the reduced prices. However the one item I have been satisfied with was an awesome purchase. Marketing genius, but not at all a consumer friendly business model. Remember- no returns! Truly a gamble. Add that nothing arrives before 3-4 weeks, and that final delivery (in my case) is made via USPS from FedEx, makes for unpredictable package arrival. Not a fan.
Ordered 2 items from this site and I love it! Yes, the shipping time was a little long, but it's not that big of an inconvenience. They always have new and interesting products at great prices! Also getting credit for inviting friends takes forever, but you get $20 free when they order, and who's not happy with free money?
Overview
Zulily has a rating of 2.3 stars from 4,525 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zulily most frequently mention store credit, return policy and poor quality. Zulily ranks 9th among Daily Deals sites.
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- Seattle, WA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members