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ZooskReviews 3,541

2.3

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Zoosk Reviews Summary

Zoosk has a rating of 2.3 stars from 3,541 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zoosk most frequently mention fake profiles, customer service and credit card. Zoosk ranks 35th among Dating sites.

service
316
value
325
quality
288

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Pennsylvania
1 review
1 helpful vote
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I subscribed to three dating services and zoosk provided the widest selection of potential partners then the other two combined. The service was easy to use and the responses were plentiful. I recommend zoosk over all others!

Date of experience: January 13, 2015
Nebraska
2 reviews
2 helpful votes
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Tryed it out
January 12, 2015

Tryed it out. Not one person chatted. Plenty of girls looking but no hits.
Not even a conversation. I think the site is purposely making you think your getting interests, but its just the guys at zoosk pushing buttons on behalf of members.

Date of experience: January 11, 2015
California
1 review
6 helpful votes
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ZOOSK DOUBLE CHARGED MY CREDIT CARD... NOW THEY WONT ANSWER THE PHONE. OR RESPONDTO MY EMAILS... I HAD OT CANCEL MY CARD... THEY HAVE THE COMPUTER RESPOND TO YOU AS IF IT WERE ONE OF THE PEOPLE YOU WERE INTRESTED IN TO GET YOU BELIEVING THAT SOMEONE WANTED TO TALK TO YOU.

Date of experience: January 11, 2015
Illinois
5 reviews
10 helpful votes
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A waste of time and money. Taking advantage of lonely people. Not scientific, sells your information, won't use their own qualifers, doesn't allow changes.

Date of experience: January 9, 2015
Washington
1 review
13 helpful votes
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I would not recommend Zoosk. There are several reasons why. When I 1st signed up for Zoosk, I was not a paid member, so I couldn't reply or respond to men. After several months of receiving 5-10 daily text msgs informing me of my msgs and my being unable to read them... curiosity got the best of me... so I relented and paid for a 1 month membership. From that day 3 weeks ago I have had EXTREME dissappointment.
1st of all after paying the fee and clicking to read my msgs. I found it odd that most all of them were just winks with no thought out human msg. When I replied back, I got the exact same replies " thanking me for responding and asking me to read their profiles (which I did before responding) and then leaving a msg. It's like the profiles are fake just to get me desparate enough to pay to read nothing. Even when I search the site and leave a msg I still just get a wink and that stupid thank you msg.
To make matters even worse, now that I have paid, I have received only 4 msgs in 3 weeks... compared to receiving 2x' s that in a day prior to paying.

Date of experience: January 8, 2015
Illinois
1 review
3 helpful votes
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This site was ok
January 6, 2015

This site was ok. You can only send two messages without paying, so you usually put a phone number in one of those first two messages. Don't waste a wink, because it counts as a message. There are a lot of fake profiles, which you will notice. And when I had started the account, I noticed you had the option of looking for a partner, while having your relationship as married or taken or whatever. I felt as if the site encouraged adultery.

Once I had met someone, I went on to deactivate my profile, but it wouldn't allow me to from my phone. So a year and 3 months later, I went online and got to deactivate it. It's an okay site I suppose, but they need to make sure they aren't serving as an outlet for cheaters to do their business. They need to investigate a little more.

Oh, also, it doesn't save your old messages, so I couldn't go back and find the message that I had originally sent to the love of my life and I was slightly disappointed.

Date of experience: January 4, 2015
Maine
1 review
1 helpful vote
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I wasn't expecting much, but I met a great guy, and we have been together everyday since!

Date of experience: January 4, 2015
Washington
1 review
0 helpful votes
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Sucks!
January 3, 2015

Sucks! That's all there is to say about zoosk. Save your money.

Date of experience: January 3, 2015
Oklahoma
1 review
3 helpful votes
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There are a lot of fake people and those soliciting for money and/or sex or free nude pictures/sexting on this site. HOWEVER, there are also some really great people like the man that I met who genuinely are looking for something lasting and valuable so in that end sorting through the garbage was worth finding the diamond. The annoying thing with zoosk though was that I downloaded the messenger on my computer and it kept me logged in so people thought I was on all the time and when I was trying to talk to one person I couldn't shut off or temp stop all the other constant message boxes from popping up. That could be fixed like facebook where you can disable it for however and only allow one person or have the option of excluding one person or more. That would be a HUGE improvement. Also, a better way or spot to list some of your 'favorites' like music ect without the facebook connection would have been nice.

Date of experience: January 3, 2015
California
1 review
12 helpful votes
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It's crap that you have to "subscribe" to be able to see a message sent to you, the same for wanting to reply.

I was THIS close to subscribing for a one month thing. I had "gotten" a few messages from some matches that seemed promising and I was curious about what they had said in the messages. I had put in my credit card info and hit subscribe and THEN... " + one time subscription fee." That costs $25! So aside from the 20 I was willing to pay just to try out the full application I would have to pay $45 total. That is just bull.

This app/website is definitely a ripoff. It makes me rethink if those were actual messages or just spam created by them. Deleting account.

Date of experience: December 31, 2014
Minnesota
1 review
1 helpful vote
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My name is Yvonne Long Username BonBon and I was on Zoosk for a couple of months and went out on a few dates but when I met Mitch Billington his user name was Irand6800 on here we just clicked from the first phone call to the first visit. I was living in South bend Ind. And he lived in Lansing, Mich but we made it work with the distance and all he came and see me every weekend and I went to visit him in Lansing. August 1,2014 we got married and I now live in Lansing with him. Meeting my husband was the best thing thing that could of ever happened to me, Just for us to find out threw our talks that we have been looking for each other for years he is my Soulmate and I just want to thank Zoosk for making it happen.

Date of experience: December 31, 2014
Florida
2 reviews
32 helpful votes
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It gets worse
December 31, 2014

The number of occurrences of zoosk saying women wan to meet me is getting comical - again, almost none of them are member and of the few that are members, some say they never expressed interest

Watch out for them charging your cars even after you quite; suggest you use a preloaded card if you want to try this or just pass totally. And try POF

Date of experience: December 30, 2014
Pennsylvania
1 review
4 helpful votes
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I've been on Zoosk for 5 months as a paying member. As a whole I find the site quite juvenile. My biggest complaint is that there are no instructions to help you understand exactly how the different features work. As others have said Zoosk matches you with their parameters. Yes you can do an advanced search using your own criteria, but find it's the same people (men in my case) Most of my "Smart Picks" have been 10 years older than me. Not what I'm looking for... The "carousel" simply gives you a photo, an age and a location. I guess this is their answer to Tinder. Also if you look at who viewed you, it indicates to them that you have viewed them. Not so, but have gotten creepy responses from men who think I'm interested. Note, if you have sent 6 messages and the other person has not responded, they are not interested in you! I have met 2 great guys, one I am now friends with (we didn't work as a couple) and another who is great but 100 miles apart. I'm sorry for those of you that have had to deal with scammers... they really suck. But they also fish on the free sites. That being said I'm not renewing my membership and will try elsewhere! Good Luck everybody!

Date of experience: December 29, 2014
Colorado
1 review
2 helpful votes
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I would have to admit that at first the website was really overwhelming and I would like to say that there is a lot of single people out there. I did however look for someone that I was at least compatible with by way of the way we think, our occupations and our conversations.

I did not go with just looks this time and I am so glad that I didn't, I met the most amazing man. I could have not created such a perfect person for me. Thanks Zoosk.

Date of experience: December 27, 2014
Florida
1 review
4 helpful votes
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Zooks is a scam the ladies that you try to contact never answer not because you are poor loking guy, is because they never see your message unless you pay some "coins"
The web site behave more than a human traffic org.

Date of experience: December 25, 2014
Texas
1 review
5 helpful votes
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Site uses profiles that are old... a man that I met from zoosk almost 7 years ago... passed away 3 years ago... and his picture still appears in carousel... sad... and disturbing that they show users that have not been active for years... scam for sure!

Date of experience: December 23, 2014
New York
1 review
4 helpful votes
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This is the worst online dating site I've used. Doesn't really allow you to search with differing criteria, never once has a " Smart Match" responded to me. The matches also seem a little too good to be true and these factors both lead me to believe they are bogus profiles. The carousel feature allows you to flip thru pics but does not allow you to read the profile so you really are just judging by the person's primary photo. Once you both say you are interested in each other ( or is it the computer program?) you are supposed to spend coins to open the match. Again, no one has ever done opened the match and when I have there is always some incompatibility in features I have deselected like smoker, never married…. The guys I have communicated with all agree this site sucks. Also, there is a feature which tells you how popular you are- guess what? Its always set on low and you can " buy" an increase in popularity. This site seems like it was designed by bullying middle schoolers.

Date of experience: December 23, 2014
New Jersey
2 reviews
7 helpful votes
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They keep charging me even though I only accepted the terms for one month. I'm going to file a complaint with paypal and the BBB.

Date of experience: December 23, 2014
Canada
1 review
4 helpful votes
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I have been on the site for quite a while. There are quite a few women on there in my area and have alot of women look at my profile but yet no one will reply to messages. I am a decent looking guy so I don't know what the hell I am doing wrong. You would think how the woman thinks she looks she would at a minimum chat with a guy. After all, you are on a dating site the same as I am so you must not be as perfect as you think. I know I might not have the smooth way of talking to women but Jesus! It gives me the impression that they are looking for the perfect looking guy. I tell you ladies, the perfect guy or woman don't need a dating site! Maybe if I put my bank account info on there I would have got at least a hello lol

Date of experience: December 23, 2014
District of Columbia
6 reviews
36 helpful votes
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Some people aren't as rich in cash as they would like to be. Zoosk used to advertise as a free dating service, but it's far from being free.

Date of experience: December 20, 2014