Zolucky

If something goes wrong, out of stock, shipping delayed, etc., we will always apologize or compensate for the inconvenience. I know that I can count on this online boutique to solve any situation and help me with a query and, obviously, to get the latest in fashion clothes easily on the internet! A very reliable website :)

I ordered two tops which look completely different colorwise than the pictures. The website says it's EASY to return items, then you find out that you have to pay shipping to China and deal with Customs on top of it! I will never purchase anything from them again.

Wow, one of the best online customer services I've ever had! Very helpful and fast and contact me! I would definitely recommend wearing them to any girl looking to dress well at comfortable prices and decent quality!

Love the styles shown and little extra discount sent to my email which helped with shipping. I do wish that the materials descriptions were clearer- the sunflower earrings look exactly as shown on site but are on plastic posts-not silver metal so won't be giving them as a gift. The globe/map of the world shirt is beautifully designed and colored and fits well; I'd like to have known the fabric content.

I would not give this ANY stars if I didn't have to. My first order to Zoluck was on 11/23/2022. Went pretty crazy with over $100 spent with the Christmas sales. I JUST, now, 3/17/2023 received the last piece of my order. I tried, 3 TIMES, to return most of this order back in November as the quality of the products was so poor I for one certainly did not want to wear them and I am not that picky. Absolutely NO response. Got tired of trying and donated the clothes. Ordering? You bet easy. Beyond that...good luck. Get what you pay for? There could not be a better example than this one. Hope you don't fall for it as I did. Sally

Cute designs. But not sure of sizes yet. Still edit after it arrives.

Order later size for sweater because I wanted loose fit over clothes. It's about what i pictured.

Took a while for it to be delivered. Certainly not unreasonable. We are spoiled, I think, to the "next day" delivery syndrome.

Amazing website even for a person with chronic anxiety like me. My sister also bought here without problems, she loved it, she has amazing clothes and there is a better chance that it will fit me (I am SMALL, but my hips are a bit bigger), usually almost nothing fits me. I was surprised by the free shipping offers. Overall this was the best online shopping experience you could ask for. I would recommend this site to anyone :)

Ordered 6 items. Asked to return two. Here is their actual response:
Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

Quality of items not as good as appeared on line. Strange material. Sizing on small side. Some items were ok yet others looked nothing like what was advertised. Returning items was difficult as they're in China and they don't list an address or give a return label. Waiting to see if my return gets processed.

Our return center is located in Guangzhou, China. According to our return policy, the customer is responsible for return shipping costs and any other related return charges (including possible custom fees). Your refund will be processed after our return center receives and inspects the return package.

Since International returns might result in long waiting times and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue. We would like to offer you a 15% cash refund 【for the item(s) in question as compensation】 instead of returning the item(s).
Sorry but I wont be ordering from you anymore. You need to explain products description, thought I was buying cotton product

I purchased these two dress from you under the supposition they were linen.
In fact these two dresses are a polyester knit.
Coupled with another fact, that being, the colors shown are lovely & subdue. What I received was very bright with pinks being day glow pink on one & yellow with orange the same quality.
Your description was untrue insofar as fabric content & your photograph were just as untrue.
For goodness sake! This is your business & you don't even know what crap you are selling. I will be writing a scathing review regarding your product & misconceptions. It is unconscionable that you have been permitted to lie so blatantly & get away with it. Shame on you.
DCJ

The items on the website look great however when I got them they do not fit properly. The cost to return far exceeds what I spent.
Sorry but this just didn't work for me.
I've been promised a 15 percent refund which I hope will come to help pay for alterations.

They have a range of quality clothing :) It has a variety of styles and prices to suit everyone's needs. Returning and exchanging is an easy process. There are so many clothing designs to choose from that you could spend hours and days perusing them! I know I will probably find more than I bargained for in this online boutique!

1st time shopper.
5 of the 6 garments have to be altered.
Dress' too long and wide. I like the style
Simple and to fit.! Jumpsuit delivery a month!
1 top has sleeves too large and inside shows.
Poor design there. Cannot order online because of various sizing. Too bad.
Glad u kept me posted.

The clothes are very cute and the styles are nice. Living in a hot humid climate however, the fabrics with more poly than cotton makes them a little too hot for our area. The dress I bought did not look like the picture, I'm 5'9 and will have to hem it up. The tops were nice, but I can't wear them till it cools off here in Florida.

You can spend an afternoon looking. When shipping is $19, it pays to go back and look for items to get you to free shipping. Can take a while. Great choices. I would have liked more detail on the type of fabrics. But the sizing tables worked pretty well except for the dress.

Photos are simple one image, sometimes a close up. Can't see back or hemline of shirts. 'Cotton poly blend' means many things as far as softness, durability etc. I feel like this is a chancy purchase at best. Now that I've received the clothing, there is quite a disparity in sizing. I ordered 3 tops all size small (I normally wear a misses medium). Two of the items were HUGE, the other fit everywhere except the armholes (it cut off my circulation). There was a chemical on the fabric that water does not penetrate. Even after washing the fabric does not feel like a 'cotton/poly blend'. The prints themselves are beautiful, but none of the items are wearable. It was worth a try.