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Zocdoc

How would you rate Zocdoc?
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Georgia
1 review
0 helpful votes
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Great site
August 1, 2015

The site is awesome and very informative but you must do your due diligence. When selecting a doctor be sure to read the reviews.

Date of experience: July 29, 2015
New York
1 review
0 helpful votes
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Made finding doctors in a new city a breeze
January 26, 2015

Made finding doctors in a new city a breeze. This service will make it very easy to address medical needs and find quality providers.

Date of experience: January 26, 2015
Arizona
1 review
0 helpful votes
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Easy to find a doctor and book an appointment
January 23, 2015

Easy to find a doctor and book an appointment. Best part is all the paper work I could pre-fill out online before ever stepping foot in the door.

Date of experience: January 23, 2015
Florida
9 reviews
0 helpful votes
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It's a very helpful site, used it to find my new doctors when I moved to different state. Also helped with locations and suggestions.

Date of experience: February 8, 2015
Tennessee
1 review
0 helpful votes
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Extremely helpful and very accurate and easy!
February 18, 2015

Extremely helpful and very accurate and easy! So convenient rather then waiting on hold or calling a busy Dr. Office! I love this app

Date of experience: February 15, 2015
New Jersey
1 review
9 helpful votes
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It's a scam for doctors
November 1, 2013

It's a scam for doctors. I would give them 0 star!

All they care is to collect $300 fee from you. No patients referral at all!

Date of experience: November 1, 2013
New York
1 review
0 helpful votes
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Great experience!
October 13, 2015

ZocDoc makes booking appointments during my busy work day a dream, especially when I work in an open plan office and can't take personal phone calls

Date of experience: October 10, 2015
Texas
1 review
2 helpful votes
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They will mislead users by only including positive reviews and excluding bad ones. It happened to me. I will never use them again.

Date of experience: May 31, 2018
Zocdoc S. Zocdoc Rep
over a year old

We are sorry to hear you have had a negative experience, Majed. We do welcome all reviews whether good or bad through our closed-loop system. If you would like to learn more about our review policy or to discuss possible edits that would allow your review to be published, please reach out to us at (855)962-3621. - The Zocdoc Service Team

Arizona
1 review
8 helpful votes
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I tried to leave review for doctor and could not find link. Looks like they publish only positive reviews. Do not trust them.

Date of experience: August 6, 2013
District of Columbia
2 reviews
0 helpful votes
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I love ZocDoc!
August 27, 2015

ZocDoc is extremely user-friendly and has excellent information regarding physicians. I am very happy I chose to use this for my medical needs!

Date of experience: August 24, 2015
Tennessee
1 review
1 helpful vote
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Patient X
August 26, 2015

Thought it was a good idea, but received no notice that my dentist has left. What exactly is the purpose of the site?

Date of experience: August 23, 2015
Zocdoc S. Zocdoc Rep
over a year old

Hi Pamela,

We are so sorry your dentist left! Please give us a call at (855) 962-3621 if you need any help getting in touch, or finding a new office. We want to make sure you get the appointments you need.

In health,

Mary M.
ZocDoc Service Team

Texas
1 review
0 helpful votes
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I've been able to find new doctors, organize my appointments, and centralize all my medical visits in one location. I love it!

Date of experience: April 21, 2015
Arizona
1 review
0 helpful votes
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Handy
December 6, 2015

This is a quick way to schedule an appointment without waiting on hold. Pick the day time and it is all done

Date of experience: December 3, 2015
Florida
2 reviews
1 helpful vote
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A good rating
February 3, 2016

Elizabeth found three pre cancerous things on my face and froze and removed them. She told me what to do as aftercare.

Date of experience: January 31, 2016
New York
1 review
0 helpful votes
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Very helpful service
August 26, 2015

I have had a great experience using ZocDoc.
Here's why:
Good Dr choice (NYC area)
Enough Dr reviews to make an informed choice
Accurate info on which insurance policies are accepted

Date of experience: August 22, 2015
New Jersey
1 review
0 helpful votes
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Could use a scheduler for next appointments. Also, lost the app when system went to Widows 10? Would like to find again.

Date of experience: September 14, 2015
Zocdoc S. Zocdoc Rep
over a year old

Hi John,

Thanks for your feedback! If you are having any trouble scheduling your next appointment, or downloading the app, just give us a call at (855) 962-3621. We would be happy to walk you through it!

In health,

Mary M.
ZocDoc Service Team

Arizona
1 review
0 helpful votes
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EXCELLENT!
January 4, 2016

Avoids waiting on line or waiting for someone to pick up the phone. You can see right away Dr. open times

Date of experience: January 1, 2016
Georgia
2 reviews
1 helpful vote
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Easy way to make an appointment
August 19, 2015

Sometimes it is just hard to pick up a phone, find the receptionist, and make an appointment. Zocdoc makes it easy.

Date of experience: August 16, 2015
New York
2 reviews
4 helpful votes
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Great site!
October 14, 2015

It's awesome that I can use this to immediately book an appointment with my doctor, who is otherwise difficult to reach.

Date of experience: October 11, 2015
Arizona
1 review
0 helpful votes
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EASY TO MAKE AND KEEP APPOINTMENTS
August 10, 2015

One of the easiest times I've ever had making an appointment. Everything is in one location to check follow-up appointments.

Date of experience: August 7, 2015

Overview

Zocdoc has a rating of 2.6 stars from 1,425 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.

service
146
value
128
shipping
40
returns
47
quality
110
This company does not typically respond to reviews