The site is awesome and very informative but you must do your due diligence. When selecting a doctor be sure to read the reviews.
Made finding doctors in a new city a breeze. This service will make it very easy to address medical needs and find quality providers.
Easy to find a doctor and book an appointment. Best part is all the paper work I could pre-fill out online before ever stepping foot in the door.
It's a very helpful site, used it to find my new doctors when I moved to different state. Also helped with locations and suggestions.
Extremely helpful and very accurate and easy! So convenient rather then waiting on hold or calling a busy Dr. Office! I love this app
It's a scam for doctors. I would give them 0 star!
All they care is to collect $300 fee from you. No patients referral at all!
ZocDoc makes booking appointments during my busy work day a dream, especially when I work in an open plan office and can't take personal phone calls
They will mislead users by only including positive reviews and excluding bad ones. It happened to me. I will never use them again.
I tried to leave review for doctor and could not find link. Looks like they publish only positive reviews. Do not trust them.
ZocDoc is extremely user-friendly and has excellent information regarding physicians. I am very happy I chose to use this for my medical needs!
Thought it was a good idea, but received no notice that my dentist has left. What exactly is the purpose of the site?
Hi Pamela,
We are so sorry your dentist left! Please give us a call at (855) 962-3621 if you need any help getting in touch, or finding a new office. We want to make sure you get the appointments you need.
In health,
Mary M.
ZocDoc Service Team
Elizabeth found three pre cancerous things on my face and froze and removed them. She told me what to do as aftercare.
I have had a great experience using ZocDoc.
Here's why:
Good Dr choice (NYC area)
Enough Dr reviews to make an informed choice
Accurate info on which insurance policies are accepted
Could use a scheduler for next appointments. Also, lost the app when system went to Widows 10? Would like to find again.
Hi John,
Thanks for your feedback! If you are having any trouble scheduling your next appointment, or downloading the app, just give us a call at (855) 962-3621. We would be happy to walk you through it!
In health,
Mary M.
ZocDoc Service Team
Avoids waiting on line or waiting for someone to pick up the phone. You can see right away Dr. open times
Sometimes it is just hard to pick up a phone, find the receptionist, and make an appointment. Zocdoc makes it easy.
It's awesome that I can use this to immediately book an appointment with my doctor, who is otherwise difficult to reach.
One of the easiest times I've ever had making an appointment. Everything is in one location to check follow-up appointments.
Answer: Hello Mark. Zocdoc offers a closed-loop review system that allows patients to share their experiences after being seen for an appointment booked on Zocdoc. These reviews can be found on each individual provider's Zocdoc profile. You can search for a provider at https://www.zocdoc.com/. Please let us know if we can help you find the care that you need or if there is a different set of reviews that you are trying to access at this time. You can reach our service team at (855)962-3621.
Answer: Hi Sandra, we hope that you were able to get the care that you were looking for. At Zocdoc, we are not able to offer any medical advice or guidance so we recommend you contact your doctor directly if you need to ever verify they will be able to provide the treatment you are looking for. Feel free to reach out to the Zocdoc team at (855) 962-3621 or service@zocdoc.com if there is anything we can do to help you find the care that you need.
Answer: Yes, prices appear to be around $44-180 now. Offices get charged this even for cancellations, no-shows, and fake bookings. Zocdoc has no built in protections to negate this type of booking behaviors. Why would they when they profit off it? Zocdoc also prohibits practices from talking about this fee as it violates their "community standards."
Answer: Hello Swetha. Thanks for reaching out. We'd love to help you find a doctor and book an appointment right online. If you go to www.Zocdoc.com, you can search for doctors by specialty, location, and insurance. You'll be able to see a list of doctors and their availability. Once you select a doctor, you can choose the time that is best for you. Once you complete the booking process, the doctor will receive your appointment information and confirm your appointment via email. This is completely free for you as a patient. Please give us a call at (855) 962-3621 if you need help with this or anything else!
Answer: Hi Amanda! That depends on the doctor's office! Every provider is different, so it would be best to get in touch with them about specific pricing information. Give us a call at 855-962-3621 if you have any other questions. In health, Mary M. Zocdoc Service Team
Answer: Hi Mallory! Thanks for your question! You can see a provider's reviews by viewing the full profile and scrolling down. All of the reviews will be listed there toward the left side of the page. Give us a call at (855) 962-3621 if you are having any trouble! In health, Mary M. Zocdoc Service Team
Zocdoc has a rating of 2.6 stars from 1,425 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zocdoc most frequently mention doctors office, insurance company and new patient. Zocdoc ranks 1st among Doctor Reviews sites.
We are sorry to hear you have had a negative experience, Majed. We do welcome all reviews whether good or bad through our closed-loop system. If you would like to learn more about our review policy or to discuss possible edits that would allow your review to be published, please reach out to us at (855)962-3621. - The Zocdoc Service Team