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Zillow has a rating of 1.7 stars from 586 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Zillow most frequently mention real estate, customer service and home value. Zillow ranks 1201st among Real Estate sites.
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Zillow recently changed the three schools listed for our house. I contacted Zillow to have them change back to the three assigned schools were were rated 9,9, and 10. They make excuses and nothing happens. So, the schools listed are 9 (assigned), a NR (Christian school), and a 3 (Alternative High School). I am not sure how Zillow can consider my concerns a bother. You would think that Zillow would want to reflect the actual information, the correct information, but it does not seem to care. I guess, the Zillow CEO does not care also and this is reflective on his personnel.
Zillow makes a serious error. I bought this condo 2 years ago in all cash $620,000. I still live here and never sold this home. The public record showing a sale on 3/7/14 for $370,00 is a different unit in the same building. It is my other all cash purchase of unit 201 in the same building 400 W Ocean blvd Unit 201, a 2 bedroom unit of 1070 Sqft, not Unit 2402, 1760 Sqft.
Caution: Do not believe Zillow's appraisal as it does not consider the location, view, elevation, improvement, etc, and it uses erroneous data.
Zillow must correct and make a public apology immediately as it is a defamation and depressing the property and it's neighborhood value.
Written and posted by owner on 4/18/14…
I have also reported to Zillow to correct the erroneous public record and it says the site will take 2 wks to make correction. Then they ask me to send evidence to prove it. Why can't they go back and check their record when the burden of proof and correction are on them.
I wonder Zillow deliberately made the mistake in order to generate traffic to the site. Now, you all will check the site more often to see if Zillow defames you and devalues yours and your community property values.
Or Zillow is really a giant real estate website that is full of trash and no one should care for it?
What more do you think I should do to Zillow?
Bogus leads, desperate agents clicking on paying realtors ads to test the site, a waste of money, $1200 later I'm out and not one sale! There is also a large number of old expired listings going back 3 years. A total waste of my time and money, stay away!
Bogatov Realty Inc. signed up for Zillow leads service in December 2013.
We signed up for 2 zip codes- ******* and ******* – total cost per month $2500
The contract commitment is a minimum of one year.
That's a total of $30,000 for the year.
Since December we did not receive one real lead.
Most of the phone numbers and emails are wrong and there is no response.
The leads who responded are out of state and are just looking around.
We asked Zillow to stop our contract. The cancelation fee is $6000.
This is a horrible service that does not provide any real leads.
Zillow.com is a joke. My wife accidentally browsed their website and found our house listed there, but the information about the house is completely wrong: nothing but the address is correct and they even got the house square footage off by 50%. I sent Zillow.com an email asking them to correct the misinformation since I could not find a contact number to call them. When I got the email reply back, I am stunned that they ask me to register on their website and correct the misinformation myself. How ridiculous is that? First of all, I have no interest to register on their website. Second, I did not create this misinformation and have no intention to make changes to something that I did not create. It makes me wonder how this company obtained, filtered, reviewed (for errors), and managed the housing data before they put it on their website. I would not trust the housing data on their website, nor do I want to do any business with them.
On a side note, it was not until I got to this website to post my review on Zillow.com did I realized that there have been so many negative reviews on them already. I would give them zero start if the web software allowed it.
My wife and I saw a home on Zillow that we absolutely loved. The Zillow "zestimate" was very close to our target purchase price. When the agent met us at the home, we realized that Zillow was not even close to the actual value of the home. Only about 500k too low! After further investigation, we discovered Zillow is regarded as a joke in the market. Don't waste your time with this site!
Zillow is hilarious! My agent told me to be careful looking at Zillow since values tend to be inflated. I watched my house here in Austin because values have been skyrocketing. Zillow increased the value of my property by thousands of dollars every month! Nice for me! Til January when I answered a survey from Zillow with a short response. I said I thought their values were slightly elevated. Little did I know that this would begin a gradual decline in my homes value! Little by little and day by day I have been downgraded in value. In the past six weeks I have lost 10% of the value of my house! No known market factor. In fact other nearby homes have continued to climb in value. I would love to have Zillow explain this to me. Is negative survey feedback cause to damage your homes marketability? I know their values are not accurate, but at what point does their estimate become a liability? Or, is this up to a jury?
I enjoy reading the resources for buyers and sellers, great source of information and guidelines.
NOTHING BUT LIES AND SCAMMERS FROM ACROSS THE WORLD MOSTLY PEOPLE FROM NIGERA, WEST AFRICA, AND A FEW RIGHT HERE IN THE STATES MAKE VERBAL CONTACT AND U KNOW RIGHT AWAY THAT THEY ARENT FROM THE STATES ZILLOW SHOULD BE HELD RESPONSIBLE
I am a orofessional home stager and thought it worth listing my service but my business never shows up in the PRO listings. I continually contact them but they never fix it. Don't waste your time with a free business listing.
I'm a renter trying to find a place in the Pacific Northwest and for the last month+ I've found the search results for Zillow to be infuriatingly inaccurate. Houses show up on my searches as being within my rent range (or get sent to me in daily bulletins of houses that match my search criteria) but when I click to see the detail the rent is hundreds of dollars higher. Other times both the search results and the details page match in rent for a few days, but will jump back up in price after a few days. I'm going to have to just give up on using this service to find my new place. Disappointing for sure.
I was shocked to see grossly inaccurate info on Zillow suggesting my $322K home sold two years ago for $60k! One place on their site they say my home is worth $322K. On their little map of my neighborhood, they say it's worth $60k. This all because of refinancing info they were provided and completely botched. Now, they want me to jump through all kinds of hoops to get them to correct their mistake. Imagine the hassle if I try to sell my home and people look at the error-filled Zillow site and see their grossly inaccurate claims and actually believe them. Awful.
Value listings of properties are way off.
Went to a professional for the value of my old house, was a 3 bedroom; whole house needed rewiring, no light socket worked, bugs everywhere, nails sticking out, cabinets in kitchen falling off, etc. Professional said it was worth about 50$ a month for rent.
Zillow said 8500. This wasn't the only house where the estimate was way off. To this day, I've counted about 38.
My husband and I are trying to sell our home and our agent said NOT to look at Zillow because of the consistent inaccuracies and now we believe her. We looked at our house which we built in 1989 and have never sold but the Zillow site reads that we have sold it for $45K and $100K. WRONG When using this site please don't believe what you read.
Recently I had confirmation that Zillow uses an algorithm to estimate the value of premises based upon neighboring data, EXCEPT when they integrate feedback from local real estate agents. I wrote about this several times, however without concrete proof until I met a real estate agent that told me how I could buy a house for less by submitting his "estimate" online and then the price would be "correct".
While I wrote this to Zillow, no response nor adjustment ever came, so there is or a definitive fraudulent action going on to the advantage of a limited number of people or there is willful negligence in not correcting the issue. I am not the only one but probably thus far the only one who put this as internet fraud.
As a Realtor, I have been amazed by the arrogance of the people trying to sell you on advertising with their site. Extremely pushy and condescending. One even said if I didn't see the wisdom of signing a 12 month contract with Zillow, I must not be much of an agent. (I have closed more than $100 million).
Then when I thought I had negotiated a 6 mos contract, I discovered right at the last minute that the deal included an automatic renewal for another 6 months. Now, somebody please tell me how a 12 mos contract is different than a 6 month contract with an automatic renewal for another 6 months with the same terms? It was just their sales person doing some fast talking. Fortunately, I caught it just in time and cancelled the deal. AGENTS: Be careful with them!
It's just amazing to see amount of real estate information on that site. Recent sales, newest listings and many pictures. Very good site.
I am a Realtor. At first the site worked pretty well. However, the leads have dried up, and they go to so many agents they are worthless. Deceptive sales practices make it even worse, and good luck canceling (even if they lied about how long a commitment you were entering into).
Add in to this the fact that they take their info from our hard work (getting listings), and there is good reason to avoid this site. To add insult to injury, they shut down my email I use on my business cards and have not been able to get it back up and running.
Their reps are excellent at taking your credit card number and your money. Not much else, though.
I live in Las Vegas which was one, if not the worst place to own real estate during this recession. On one of my own properties they state it was sold in December of 2007 for $283,000. I purchased the home in 2000 for that amount but in 2007 placed it in trust and this was not a sale. The home at that time was probably worth around 750,000. I have asked them 3 times to correct the data as it does affect values. As a retired appraiser, I have also found that they are under estimating by about 20 to 30%. Unfortunately buyers do rely on this totally inaccurate site to help them make decisions when they are making offers.
When you consider that 17% of Zillows 100 million plus Zestimates are more than 25% inaccurate it is outrageous that they can peddle nonsense Zestimates the way they do. Think of the misery and potential financial damage that homeowners, suffering with an unwanted imposed erroneous Zestimate, and Zillow refuse all reasonable requests to correct or delete the nonsensical valuation that their flawed algorithm computes. When Zillow says that Zestimates are a "starting point" they are mis-leading as when Zillow refuse to correct Zestimates they become an "end point" too.
Even more interesting is that our elected representatives have failed to introduce any form of Regulation on Zillow and other AVM companies for the damage they cause to homeowners, as well as the chaos and confusion that incorrect Zestimates create in the home sales business. At the very minimum there should be a DoNotZestimate website that homeowners can opt out of Zillows nonsense in the same way as phone users can register with DoNotCall to opt out of spam phone calls.
Answer: All Zillow does is collect your information and when you stop paying or refuse to pay for awful service they send fraudulent trolls pretending to be a potential tenant, buyer, seller that provides no identification to post negative reviews! Zillow is a terrible website!
Answer: Why would you expect a call from the buyer. All buyers, if they want things done proper way, their lawyer/rep/realtor will call you. So, when you do a for sale by owner, you are saying, you don't have a lawyer to represent you, but the buyer will.