How would you rate Zazzle?

Abigail G.

New Jersey

1 review

0 helpful votes

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As expected

December 27, 2022

Great experience, came very quickly and as expected/pictured

Date of experience: December 27, 2022

Robin S.

Illinois

1 review

0 helpful votes

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Baby shower invitations

December 27, 2022

A variety of templates to choose from and timely delivery.

Date of experience: December 27, 2022

Lucas U.

Michigan

1 review

0 helpful votes

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Good

December 27, 2022

I ordered express shipping and got my pillow hella fast

Date of experience: December 27, 2022

laura C.

Illinois

1 review

0 helpful votes

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Invites

August 15, 2022

I was very pleased with the user friendly design process and fast shipping.

Date of experience: August 15, 2022

Emily Q.

California

1 review

0 helpful votes

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Cropped issue on funeral pamphlet

September 15, 2022

There was a white cropped line on all the pamphlets

Date of experience: August 16, 2022

Zazzle S. — Zazzle Rep

over a year old

Hi Emily!
I'm so sorry to hear about your order and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Zazzle

rosemarie X.

North Carolina

1 review

0 helpful votes

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Great cards

May 28, 2022

Love the cards for my girls. Great quality.
Would recommend to anyone.

Date of experience: May 28, 2022

Michael K.

Florida

1 review

0 helpful votes

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Great Product

December 21, 2022

Our cards arrived quickly and looked great. No concerns.

Date of experience: December 21, 2022

Art U.

Florida

1 review

0 helpful votes

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Grat product

June 6, 2023

Super product! High quality card stock and printing.

Date of experience: June 6, 2023

maria J.

California

1 review

0 helpful votes

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Awesome

May 28, 2022

I loved everything about my invitation! Great job I'll be ordering more soon!

Date of experience: May 28, 2022

Nazanin D.

New York

1 review

0 helpful votes

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Engagement cards

June 6, 2023

Great experience with this company I would do it again

Date of experience: June 5, 2023

frances O.

Virginia

1 review

0 helpful votes

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Rehearsal Dinner Invitations

May 28, 2022

Easy to order. They arrived quickly and are very nice quality!

Date of experience: May 28, 2022

kim K.

Hawaii

2 reviews

0 helpful votes

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Perfect experience, highly recommend

May 28, 2022

Fast shipping, happy with purchase. Good quality. Dependable

Date of experience: May 28, 2022

jennifer Z.

District of Columbia

1 review

0 helpful votes

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Love!

May 28, 2022

Perfect, thank you! The welcome party invitations look great and are exactly what I wanted

Date of experience: May 28, 2022

Frances O.

Rhode Island

1 review

0 helpful votes

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Bridal Shower Invitations

March 14, 2023

I received my order earlier than expected! Beautifully done! Thank you so much

Date of experience: March 14, 2023

loralyn N.

New Jersey

1 review

0 helpful votes

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Great and fast delivery!

May 28, 2022

Exactly how I designed it. Fast delivery. All good!

Date of experience: May 28, 2022

Kellie O.

South Dakota

1 review

0 helpful votes

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Fast and accurate

June 6, 2023

Awesome fast and perfect. The shower invites were so nice

Date of experience: June 5, 2023

jordan A.

New Jersey

1 review

0 helpful votes

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Good experience

July 21, 2022

Lots of options, beautiful designs and fast delivery. Very satisfied.

Date of experience: July 21, 2022

kate A.

Oregon

1 review

0 helpful votes

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Beautiful Invitation!

May 28, 2022

These turned out beautifully! Colors are vibrant and card stock was great quality.

Date of experience: May 28, 2022

yessenia P.

Arizona

1 review

0 helpful votes

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Beautiful save the date

May 28, 2022

I ordered save the dates, they arrived promptly and are absolutely beautiful

Date of experience: May 28, 2022

tracy G.

New York

1 review

0 helpful votes

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Tracy's review

May 28, 2022

Love the invites. Sale was great A shipping is too costly!

Date of experience: May 28, 2022

Q&A (198)

Question

How long does it take for "support" to respond to an email?

Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?

By Zazzle S., over a year old

See more answers (22)

Question

I am wondering why it ALWAYS says high volume calls I want RMA# so I can get a account credit at this point maybe a refund? I have been waiting on the phone 40 minutes everyday trying to get a hold of someone. I keep getting the run around from Customer Support who can help me?

Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.

By Sharon F., over a year old

See more answers (7)

Question

Howaccurate is the shipping

Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.

By Denise B., over a year old

See another answer (1)

Question

Let's say I want to get a customized phone case, how will the customization be done?

Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.

By Zazzle S., over a year old

See another answer (1)

Question

I need to contact a Zazzle staff member. I have been trying for days, via emails and trying to call, to get the status of my order. I ordered it over a week ago and paid for 2-3 day shipping. How do I get in touch with someone to get answers?

Answer: Good luck I haven't heard back from any of my inquiries either

By Response p., over a year old

See more answers (3)

Question

Hi! Do you offer any guarantees on your shipping options?

Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

By Sharon F., over a year old

See more answers (4)

Question

Hello. Has anyone ordered the portuguese style Azul tiles? What was the quality?

See more answers (0)

Question

Ordered Boston ferns March3 / 24 STILL NOT Here! Money has been taken yet no product! I am extremely disappointed and angry! Please advise

See more answers (0)

Question

Hello I'm in Soutn Carolina I just want to make sure yell a real place I don't know how to oder things and I like yell prices

See more answers (0)

Question

My shower invitations are on thin, seemingly plain printer paper. I was expecting cardstock. Is this common? Was there something specific to select?

See more answers (0)

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Typical questions asked

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Zazzle

Overview

Reviews (11,425)

Q&A (198)

How long does it take for "support" to respond to an email?

I am wondering why it ALWAYS says high volume calls I want RMA# so I can get a account credit at this point maybe a refund? I have been waiting on the phone 40 minutes everyday trying to get a hold of someone. I keep getting the run around from Customer Support who can help me?

Howaccurate is the shipping

Let's say I want to get a customized phone case, how will the customization be done?

I need to contact a Zazzle staff member. I have been trying for days, via emails and trying to call, to get the status of my order. I ordered it over a week ago and paid for 2-3 day shipping. How do I get in touch with someone to get answers?

Hi! Do you offer any guarantees on your shipping options?

Hello. Has anyone ordered the portuguese style Azul tiles? What was the quality?

Ordered Boston ferns March3 / 24 STILL NOT Here! Money has been taken yet no product! I am extremely disappointed and angry! Please advise

Hello I'm in Soutn Carolina I just want to make sure yell a real place I don't know how to oder things and I like yell prices

My shower invitations are on thin, seemingly plain printer paper. I was expecting cardstock. Is this common? Was there something specific to select?

Have a question?
Ask to get answers from the Zazzle staff and other customers.

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Zazzle

Overview

Reviews (11,425)

Q&A (198)

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