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Zazzle

Overview

Zazzle has a rating of 4.5 stars from 11,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.

service
641
value
479
shipping
499
returns
292
quality
434
This company responds to reviews on average within 5 days
+339
How would you rate Zazzle?
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Michigan
1 review
0 helpful votes
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Ok but a sizing poor
April 15, 2025

Online order was good, confirmation was good, the t shirt I ordered was a bit too little, i ordered a size up from what the size chart showed, bit it just fits, 100 % cotton, so if I wash it, it will probably shrink

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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Newlyweds gift
April 15, 2025

I haven't seen it, but I know they love it. I will be seeing it shortly but just to know that I could make their clock that beautiful with their names personalized and wedding date made the whole experience worth it. Thank you.

Date of experience: April 4, 2025
Wyoming
1 review
0 helpful votes
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Beautiful and Quick Delivery
April 16, 2025

The design was so beautiful and to hold the invitations for my upcoming wedding felt so surreal. Even better than I initially thought. Delivery came so fast that my partner was also surprised. I think it took less than a week from order to Delivery.

Date of experience: March 29, 2025
North Carolina
1 review
0 helpful votes
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Great quality and helpful customer service
April 4, 2025

In creating a birthday invitation (two sided), I could not figure out how to get the text to appear. Honestly I tried the BOT and that was not helpful. I asked to speak with a person and within a matter of minutes, I was chatting with a human. She walked me through the steps to create the back of the card.

Fast delivery after placing order and great quality.

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Fast Delivery and an OK Cup
April 13, 2025

The mug is just OK. The total price with tax/shipping is to expensive discount or not. Mug printed darker than the image uploaded. If I ever use this service again, I'd apply an overall "lighten-brighten" to the image to improve the product appearance.

Date of experience: April 2, 2025
Virginia
1 review
0 helpful votes
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Merchandise was flawed
April 18, 2025

I ordered the red, black and green 2 inch button. First of all the colors were uneven and the button itself had a white circular scar on it ( very unsightly). This item mailed to me was unsatisfactory. How in the blazers did you look at this button and decide to send it anyway? I will never order another item from your company again. I will take the "L" and move on?

Date of experience: April 4, 2025
Zazzle S. Zazzle Rep
2 weeks ago

Hi James,

I'm really sorry to hear about the issues with your recently placed button order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Indiana
1 review
0 helpful votes
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Not as expected
April 18, 2025

The labels came in 8" x 8" and 3" x 3" — I assumed that was inches and do not feel the smaller ones were 3 x 3. The smaller labels were so small that you could not even read the print and were unusable. Some of the writing was on top of itself. I feel like I should have been contacted to discuss this issue. Overall not satisfied with the product and a waste of money as I can not use them.

Date of experience: April 8, 2025
Zazzle S. Zazzle Rep
2 weeks ago

Hi Pamela,
I'm very sorry to hear your labels didn't meet your expectations. That's certainly not the customer experience we strive for. I will be following up with you shortly by email to provide you with a suitable resolution. I hope we can resolve this promptly.
Kind regards,
Craig

Texas
1 review
0 helpful votes
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Add a QR code generator
April 15, 2025

Adding a QR cod generator would have helped in my situation, one-stop-shop - I had to go to different website to select that, but if you had it already on your site it would have help speed the process for me

Date of experience: April 5, 2025
Massachusetts
1 review
0 helpful votes
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Hi,
The cardboard packaging caused my custom wedding napkins to bend and sink in. I ordered 500 of them and they are mostly all bent and deformed :(

When I took a few napkins out and placed them on my table, they are very obviously arched. It looks very unaesthetic. I will attach photos so you can see what I mean.

My wedding day is 5/25/25. I have some time to re-order napkins. I loved my custom design with Zazzle but I'm worried to order again from them. Their packaging strategy caused my napkins to be deformed. Hoping that customer service sees this and can rectify the situation.

Date of experience: March 22, 2025
Zazzle S. Zazzle Rep
4 weeks ago

Hi Christine,

I'm really sorry to hear about the issues with your recently placed napkin order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Minnesota
1 review
0 helpful votes
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Perfect
April 4, 2025

I absolutely love the invitations that I got! I wish I had found these sooner and ordered them for my wedding invitations, rather than just the reception ones! Plus shipped super quick! Would definitely recommend and order again!

Date of experience: March 25, 2025
Colorado
1 review
0 helpful votes
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Excellent place to have personal items made
April 15, 2025

My daughter was obsessed with a few songs as a child. I was able to have a hoodie made to with those song titles on it. I had been looking for a long time to have that done. Then I found Zazzle! Thank you!

Date of experience: April 5, 2025
New Jersey
2 reviews
0 helpful votes
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Great buttons
April 12, 2025

I was looking for some Ukraine/Canada buttons or banners and I found Zazzle! The buttons I ordered are exactly what I wanted. Not too big, beautiful accurate coloring. I love them. And they arrived so quickly!

Date of experience: April 2, 2025
Wisconsin
1 review
0 helpful votes
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This was DIFFICULT
May 2, 2025

They offered SO MANY BEAUTIFUL OPTIONS. It was difficult choosing one. Once I decided. Customizing and ordering was a breeze. I received my invitations in about a week. They were prettier then the images 😊

Date of experience: April 22, 2025
Pennsylvania
1 review
0 helpful votes
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Beautiful High School Grad Yard sign
May 3, 2025

Created and ordered a graduate yard sign for our high school graduate. Fast shipping, so easy to put together, and perfect size! Very nice! Thank You.

Date of experience: April 23, 2025
Oregon
1 review
0 helpful votes
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Love my stamp
April 16, 2025

Received my stamp very quickly very nice stamp ordered extra ink pads should I ordered larger ones as I ordered too big of a stamp actually for doing my sewing projects and stamping my seal but my fault but I'm reordering same stamp but smaller

Date of experience: April 6, 2025
Texas
1 review
0 helpful votes
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Easy and Fast
March 7, 2025

Creating a special pin was very easy and arrived quickly. Price was great too! I've recommended your service to friends/coworkers. Keep up the great work!

Date of experience: February 25, 2025
Texas
1 review
0 helpful votes
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I've used them before. I'm a returning customer. I'm always happy with the end product, when I use Zazzle. Easy and user friendly way to get perfect invitations or announcements for any occasion.

Date of experience: January 27, 2025
Kentucky
1 review
0 helpful votes
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Kind of confusing
March 20, 2025

There were no instructions on how to use the app to fill in what you wanted the invites to say. Thank God I ended up taking the time to try to figure everything out because my mother almost ordered my baby shower invites with someone else's name on the front since everything was filled in and had to be changed per preference the way to switch between the front and the back of the invites was not clear. I feel like many people have probably waisted their money and order invites while making this mistake.

Date of experience: March 10, 2025
Zazzle S. Zazzle Rep
2 months ago

Hi Amber,

I'm really sorry to hear about the issues with designing your order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Illinois
1 review
0 helpful votes
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Fast High Quality!
April 17, 2025

Not only did I get my customized product so fast, the quality of it was beyond worth the cost! I highly recommend Zazzle and will definitely be using them again!

Date of experience: April 7, 2025
California
1 review
0 helpful votes
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Good quality and thick
April 4, 2025

Great quality but did come in darker than what was advertised so now it's really hard to read the black. Would recommend changing the color on the front to white

Date of experience: March 25, 2025