Zazzle has a rating of 4.5 stars from 11,401 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Zazzle most frequently mention great quality, fast delivery and business cards. Zazzle ranks 1st among Stationery sites.
Online order was good, confirmation was good, the t shirt I ordered was a bit too little, i ordered a size up from what the size chart showed, bit it just fits, 100 % cotton, so if I wash it, it will probably shrink
I haven't seen it, but I know they love it. I will be seeing it shortly but just to know that I could make their clock that beautiful with their names personalized and wedding date made the whole experience worth it. Thank you.
The design was so beautiful and to hold the invitations for my upcoming wedding felt so surreal. Even better than I initially thought. Delivery came so fast that my partner was also surprised. I think it took less than a week from order to Delivery.
In creating a birthday invitation (two sided), I could not figure out how to get the text to appear. Honestly I tried the BOT and that was not helpful. I asked to speak with a person and within a matter of minutes, I was chatting with a human. She walked me through the steps to create the back of the card.
Fast delivery after placing order and great quality.
The mug is just OK. The total price with tax/shipping is to expensive discount or not. Mug printed darker than the image uploaded. If I ever use this service again, I'd apply an overall "lighten-brighten" to the image to improve the product appearance.
I ordered the red, black and green 2 inch button. First of all the colors were uneven and the button itself had a white circular scar on it ( very unsightly). This item mailed to me was unsatisfactory. How in the blazers did you look at this button and decide to send it anyway? I will never order another item from your company again. I will take the "L" and move on?
The labels came in 8" x 8" and 3" x 3" — I assumed that was inches and do not feel the smaller ones were 3 x 3. The smaller labels were so small that you could not even read the print and were unusable. Some of the writing was on top of itself. I feel like I should have been contacted to discuss this issue. Overall not satisfied with the product and a waste of money as I can not use them.
Hi Pamela,
I'm very sorry to hear your labels didn't meet your expectations. That's certainly not the customer experience we strive for. I will be following up with you shortly by email to provide you with a suitable resolution. I hope we can resolve this promptly.
Kind regards,
Craig
Adding a QR cod generator would have helped in my situation, one-stop-shop - I had to go to different website to select that, but if you had it already on your site it would have help speed the process for me
Hi,
The cardboard packaging caused my custom wedding napkins to bend and sink in. I ordered 500 of them and they are mostly all bent and deformed :(
When I took a few napkins out and placed them on my table, they are very obviously arched. It looks very unaesthetic. I will attach photos so you can see what I mean.
My wedding day is 5/25/25. I have some time to re-order napkins. I loved my custom design with Zazzle but I'm worried to order again from them. Their packaging strategy caused my napkins to be deformed. Hoping that customer service sees this and can rectify the situation.
Hi Christine,
I'm really sorry to hear about the issues with your recently placed napkin order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
I absolutely love the invitations that I got! I wish I had found these sooner and ordered them for my wedding invitations, rather than just the reception ones! Plus shipped super quick! Would definitely recommend and order again!
My daughter was obsessed with a few songs as a child. I was able to have a hoodie made to with those song titles on it. I had been looking for a long time to have that done. Then I found Zazzle! Thank you!
I was looking for some Ukraine/Canada buttons or banners and I found Zazzle! The buttons I ordered are exactly what I wanted. Not too big, beautiful accurate coloring. I love them. And they arrived so quickly!
They offered SO MANY BEAUTIFUL OPTIONS. It was difficult choosing one. Once I decided. Customizing and ordering was a breeze. I received my invitations in about a week. They were prettier then the images 😊
Created and ordered a graduate yard sign for our high school graduate. Fast shipping, so easy to put together, and perfect size! Very nice! Thank You.
Received my stamp very quickly very nice stamp ordered extra ink pads should I ordered larger ones as I ordered too big of a stamp actually for doing my sewing projects and stamping my seal but my fault but I'm reordering same stamp but smaller
Creating a special pin was very easy and arrived quickly. Price was great too! I've recommended your service to friends/coworkers. Keep up the great work!
I've used them before. I'm a returning customer. I'm always happy with the end product, when I use Zazzle. Easy and user friendly way to get perfect invitations or announcements for any occasion.
There were no instructions on how to use the app to fill in what you wanted the invites to say. Thank God I ended up taking the time to try to figure everything out because my mother almost ordered my baby shower invites with someone else's name on the front since everything was filled in and had to be changed per preference the way to switch between the front and the back of the invites was not clear. I feel like many people have probably waisted their money and order invites while making this mistake.
Hi Amber,
I'm really sorry to hear about the issues with designing your order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
Not only did I get my customized product so fast, the quality of it was beyond worth the cost! I highly recommend Zazzle and will definitely be using them again!
Great quality but did come in darker than what was advertised so now it's really hard to read the black. Would recommend changing the color on the front to white
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
Hi James,
I'm really sorry to hear about the issues with your recently placed button order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan