ZAFUL

It took about 3 weeks for my item to arrive, which is fine with me. Once I got it, the fitting was awful, but the material was decent (especially for the price). It was loose on the top and the bottom. Mind you I ordered a size small. So I would be extra careful when ordering swimwear or don't bother at all from this site.

I purchased 4 items in my size. None of them fit. I cannot raise anyone there to address my concerns. They want pictures, order numbers, proof of defects, and then with you provide all of this you get an auto response: Check the size chart. So I set up a dressmaker's form using their sizes and dressed the form, one by one, to show that the items do not fit a body according to their specs. Submit. Sorry, error please try again.

If you need to return an item, good luck! The only way to contact the customer service department is by email and they respond at a snail's pace. Of course you will have to pay for any return shipping cost and wait an unreasonable amount of time to be receive your refund. I'm still waiting for mine and it has been over two weeks.

The waiting time was insane. Approximatly 1 month since I ordered it. Then when the product arrived (it was a hoodie) it didn' t look like I imagined. The quality was so bad I could do a better hoodie. I hope this message will prevent having more victims.

I bought two dresses from Zaful that I found on Pinterest. Delivery was a little slow since it came from China. Ordered on May 26, delivered on June 8. The dresses were cheap (less than $20) and the quality seems decent for the price. However, the dresses are little short (and I am only 5'4") and the color was different than advertised. Also online the dress had a piece of fabric with a button to secure the rolled sleeve, but the dress I received did not have this. Still cute enough for the price.

I placed an order and received it yesterday and let me say my God this is the worst thing I have ever seen. Visible stitching, and poor quality material. I have tried from many different computers to contact someone and to send in a complaint to the support company only to repeatedly get "Error" messages. I have tried to use the "online chat" and I waited 10 minutes before I got the message of "there are no current agents to assist you. Please try again later" Seriously? I attached pictures of the clothes and all the screen shots I have taken of what the website is telling me. Tried to call only for them to not have a number to call. I want my money back now! If I don't hear anything within the next day, I will report this company. Hopefully people read the reviews, as I should have, so they don't have to go through the same thing

Kept stringing me along saying only a few more days until my delivery. Their customer service is almost completely automated, and ignored my simple individualized requests. When I did call in, they confirmed that the automated information was wrong. Although they are in the process of returning my money, they did not adequately compensate me for the time and effort that I spent communicating with them. It was not a easy experience, and the least they could have done was give me a free inexpensive shirt or pants or something(something better than a $2 credit for my attempted $50 purchase). Overall, they ignored my specific requests and to ease out of my experience. They sucked.

Update: they found out about this posting and asked that I removed it in exchange for a $10 credit. You can see the exchange within the photos.

Basically if you are buying from this company be prepared to receive poor quality clothes and awful customer service. You will not get a refund if clothes don't fit you are basically stuck with them. My advice is to satay away from them they literally have just robbed me. Whoever is writing good reviews is probably hired by them. Honestly most other sites have warned against this company. They're a scam.

I didn't know what to expect. Everything is so inexpensive that I almost expected to be disappointed. I ordered three bikinis and received them within two weeks to the US. Size-wise, five out of six of the "items" fit very well. One top was too big, almost as if it was accidentally the wrong size selected. That was weird, but still wearable if not doing athletic activities.

The material shocked me. Everything is so SOFT and stretchy. I've worn all of mine like crazy and they have withstood lakes, oceans, cliff jumping, boating etc. and all still look brand new. I can't wait to stock up on some of their new releases!

Living in South Africa, international orders are generally quite daunting. But with Zaful, my experiences have been astonishingly pleasant. Zaful uses a speedy courier service and does not go through the SA post office, orders arrive super quickly (usually within a week), and the products are of remarkable quality, at affordable prices. I am thoroughly impressed with Zaful and it will definitely be my go-to online shopping site for a while.

I found zaful.com on google while looking for bathing suits on google. One simple red one with a skimpy bottom caught my eye, and because they offered free shipping on orders over $30 I decided to see if there was something else I wanted from the site. Two hours later and I ended up spending close to $200 on their site. I did not realize that their products are shipped from China, but little did it matter, cause the products were delivered as promised. They separated the items into two packages and sent out the ones that were ready which was nice. The products I received are of excellent quality, I love everything I bought from here and will definitely shop at zaful.com again.

My first time online shopping at Zaful was a pleasant experience. I ordered 3 swimwear(size: small), a sports bra(size: medium) and 2 earrings.
All 3 swimwear had good fabric and stitching quality. The tie-dye rainbow one-piece fits PERFECTLY! I even used it for a fun surf and it held pretty well. The sports bra has a really nice design and the fabric looks like its gonna last long. The earrings were true to their sizes on the photos and it's perfect for small-faced individuals like me.
Their email support was quite helpful too. They assured me and updated me with the status of my orders.
Will definitely order more in the future!

First of all, they produce really beautiful products. There are multiple discount options in purchase transactions. Z points, coupons, payment methods are seriously developed. Customer service is very insightful and very fast. If there is a product that doesn't go out of stock, it's a nice thing to do any kind of help and give coupons after a refund. The delivery speeds are excellent, sending their cargo to the end of the world in about 15 days, which is their biggest advantage. When I got my product, I realized that they were doing a good job from the quality. It was full on me and the product quality was tremendous.

For starters, I am always a bit skeptical when comes to ordering articles of clothing online, because let's be honest at times it's hard enough shopping in an actual retail store. I find that when it comes to ordering two piece items, like swimsuits for example, I may fit one half & the other is still a completely different size. I love that zaful has a wide selection of clothing & have actual reviews from real customers with sizing varieties & the occasional picture.

I've always had a positive experience with Zaful! Whenever I've ordered from them all of my clothing and accessories have been very true to size and matches the photo online. Sometimes the colouring may be slightly off but the item never comes completely different and I always still love it! The only issue I've had is with bathing suit sizes, I find some are more reliable than others but I continue to look at other people's reviews and find which one's would be best. I'll definitely be ordering from them again.

Bought 5 pieces from them, one pair of pants, one t-shirt, one button up shirt and two sweaters. Also have another sweater coming in. Zaful grabbed my attention for their very unique designs and good prices. Delivery was always within the estimated time prior to purchasing (they've split my order in 3 packages, so I even had some coming in earlier). In every single clothe the material used surprised me, it's very good for the price. The design is pretty sharp throughout the fabric. One of the sweaters didn't fit me, was too small, they refunded me full price no questions asked and I even got to keep the sweater, gave it to my mom. They customer support is excellent and I will definitely be purchasing from them in the future again.