They adk for pictuers of uour items then say theycan not getifie them i sent serial numbers have the brochure that came with my item, and they say they can not vetifie but the other company verified. They are bogus company..
They get back to you right away tell you the price and pay you right away very efficient and professional
My bag arrived within days even with Irma looming in South Florida. It is absolute perfect! I am looking forward to showing it off on Monday at work.
Omg I love my Hermès Collier de chien its authentic it's so beautiful and as described. Thank you yoogis
I was bought 9pices watches in jomoshopthe reason is trust it and good service and very good price for every one pice of watches.
They accepted my authentic LV boots that retail at $1350. They are new but too small and have a couple signs of trying on and the bottoms have two small scuff marks. Said they'd pay $225! I couldn't use them any longer. So I accept and pay to mail them to Yoogi's. I sent the COA for them showing they are authentic from ProAuthenticators. A week later I received a rejection notice. They said the boots were not authentic. I know they are because my girlfriend bought them at LV in Los Angeles when I was with her. We both only wear Authentic LV. I also know because I've always used ProAuthenticators for items I've purchased at consignment or online. They've never failed me. Yoogi's said if I'd like they can throw them away. What?! Which really means they keep and sell through other means. I said I know they are real and I'd like them back. They said you have to pay us $30 if you want them back. Ok this is random. You tell me you want them and offer me money only to get them then lie and charge me. I used their mobile site and there was no disclaimer. Yes despite having good faith, they tried using policy. I asked for proof of the disclaimer I supposedly get when using their mobile website. Customer service said it's a pop up that takes me to a detail description how if they think the item isn't real they charge to return. I have a pop up blocker and never saw this so called disclaimer. Irregardless, I had proof. So I'm stuck. I call pro Authenticators who inspected the boots thoroughly. They said we won't change our position your item is indeed 100% Authentic. They have nothing to gain and like I've said they've never been wrong. I search reviews on Yoogi's and I'm not the only one that is being charged for their mistakes that's for sure. They are making money this way. Poor way to do business. So be warned just because you have an authentic item doesn't mean they'll not charge you if they decide they don't need them after all. But they will charge you ransom to get your item back citing some non existent policy in their app. Or, they will throw them in the "trash"... ya right. 0 stars. Will never be back!
We are sorry to hear that our $30 return fee upsets you. The fee covers the cost of shipping the item to and from our warehouse as well as our time taken to process and authenticate the item. A disclaimer is provided at the top of our sell form that reads, "Please note that we only accept authentic items and we ask that you be certain of an item's authenticity before sending it to us. If the item is determined to not be authentic by our in-house experts, it will be returned to you at your expense." To assist with viewing our sell form and the disclaimer we have provided you with the link to our site and the page associated with the form below:
https://www.yoogiscloset.com/sell/index/index/new/1/
We strongly encourage any clients who have questions regarding our counterfeit policies to please contact us before submitting their pieces. Again, we apologize for any disappointment caused and greatly appreciate the understanding of our company policies.
I was return 2 bags was Fake if you like Fake this site is for you
We are sorry to hear that you believe the pieces that you received from us were inauthentic. Can you please provide us with the order numbers for the items which you are questioning? Yoogi's Closet only lists item's which we can guarantee the authenticity of and back this with our 30 day return policy. Please feel free to contact our client services representatives through our site with any questions or concerns you may have regarding an item you received or one that you see currently listed on our site.
Overview
Yoogi's Closet has a rating of 2.6 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Yoogi's Closet most frequently mention and customer service. Yoogi's Closet ranks 12th among Consignment sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Wendy, can you please provide us with your quote number? We will happily answer any quesitons regarding the reasons why we were unable to accept an your piece. While we do not require proof of purchase for all items we purchase this information may be requested if we have questions regarding an pieces authenticity. Thank you for your concern and we look forward to providing further information and clarification.