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Australia
1 review
10 helpful votes
Follow Gary S.
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Have used yodle for 2 years and have had poor results. When you have a problem they duck and dive for cover will rarely return phone calls or emails and are full of empty promises. I have now gone through google adwords direct at a fraction of the cost manage my own campaign with great results. You can set it up on the net yourself or ring one of there consultants and they will help you get started. Twenty dollars set up fee you control the budget. Have been with them a month now and have spent $60 and am very happy. Good Luck

Date of experience: February 8, 2010
Illinois
1 review
1 helpful vote
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Josh Robinson is my rep at Yodle and has by far exceeded my expectations. I have been ripped off by Yelp, Reach Local delivered less than 10% of what they said they would and I could go on and on. Even though we have just recently launched our Yodle campaign, the leads are starting to come in and this campaign is beginning to show great promise. Yodle is doing exactly, what they say they will can do, what a concept. I would highly recommend Josh/Yodle to anyone in the Home Services business as long as they are not my competitors...
Jesse D.
Dallas, Texas

Date of experience: April 29, 2014
Georgia
2 reviews
27 helpful votes
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Rip Off
August 11, 2015

Grossly overpriced "service" that claims to maximize your web presence to generate computer based leads. Many of the leads are from paid "yodel" contractors. Don't get ripped off, stay with lead services that know your industry or service area.

Date of experience: August 11, 2015
Angelica D. Yodle Rep
over a year old

Hi William – I’m surprised to read your feedback. I’m not sure if you’re a customer or a competitor but I want to assure you that none of our leads come from paid Yodle contractors. Beyond that, we are very competitively priced. Based on our research, local businesses would have to pay at least twice as much money and purchase multiple point solutions to get something similar to Marketing Essentials, our primary product. We can also deliver strong value across multiple industry and service areas because of our proprietary data assets that enables us to algorithmically optimize our customers’ online marketing campaigns.

Please feel free to reach me at angelica.diamond@yodle.com or 917-728-3322 if you would like to discuss this further. Thank you.

Illinois
3 reviews
10 helpful votes
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Completely ripped me off. Misleading unprofessional. $2,398.00 was the amount they ended with, did not do as they promised, made constant errors, but sure knew how to take my money and continue to take it. Wanting to stop their on-going charges for work they did not produce was met with their shifting blame to their customer. The worst "business" experience I have not experienced. What they initially told me would occur with my business
Because of their help turned into a financial nightmare for which they accept no responsibility.

Date of experience: July 19, 2014
Alabama
1 review
3 helpful votes
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I work private investigations as a second job and really hope to get that business built up so I can quit my other job and make private investigation my sole focus. I liked what Yodle had to say and felt it would help me move forward in that direction. It’s been wonderful through the first few weeks. I signed a $2,500 retainer, received another serious inquiry, as well as a few additional calls. The customer service has also been just great – they follow up and make me really feel like my business is important and matters.

Date of experience: July 5, 2013
Washington
1 review
2 helpful votes
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Yodle lets me track my success with them by using the dashboard so I can see what's going on from my own perspective. And my consultant is excellent-straightforward and always timely in responding to ANY request or inquiry that I may have. So far I've had an overall increase in consistency of calls with yodle.

Date of experience: September 3, 2013
North Carolina
1 review
1 helpful vote
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I am an accountant and so far the results and leads have been good. My account manager, Hillary, is GREAT! I am looking forward to tax season to see how many new clients contact me through Yodel. I am hoping that I will be back to rate it 5 stars in a couple of months.

Date of experience: January 2, 2014
Texas
1 review
1 helpful vote
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As the business owner/founder of Gladiator Fence, I demand excellence in everything that we do. From client interactions and communication, to perfection in building standards, follow up service and more. I expect excellence when I deal with other companies as well. I can certainly confirm with confidence that Yodle definitely provides excellent service for us. Every time I speak with a representative from Yodel they are more than capable and execute tasks quickly and efficiently. I always get off of the phone confident that things will get completed with excellence. They are a huge asset to the success of my business. Thank you Yodle for delivering.

Date of experience: December 10, 2013
California
1 review
1 helpful vote
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I decided to sign up with Yodle after speaking with a representative at the annual California Association of Licensed Investigators in San Jose this year. It sounded like a good idea. Things started off slow at first, but then they really started to pick up. Just last week I got about 3 new clients from Yodle. I'm happy with the performance and the customer service they have.

Date of experience: July 22, 2013
Nevada
1 review
0 helpful votes
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I was confused about several aspects of my web presence and Michelle eagerly assured me that together we could see where my site was located on a google search (page 2). She explained the importance of adding new content at least weekly. I enjoyed the call: she was very personable and generous with her suggestions and ideas! I got more than I asked for! Thank you, Michelle

Date of experience: September 30, 2015
North Carolina
1 review
1 helpful vote
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After speaking to Chuck Ashley, billing department, I was very satisfied. I was late on making my monthly service payment. My company does gutter cleaning and pressure washing, and the weather was so bad for two weeks that no work could be performed by my staff. Yodle was more then happy to still continue providing service and generate leads. Thanks guys!

Date of experience: March 3, 2015
Texas
1 review
4 helpful votes
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Was contacted by their rep who proceeded with a 45 minute sales pitch. Did not like the pressure and the hurry up gotta do it today attitude. Declined to sign on their program. Went to this site to read reviews of others. Found 98% were BAD reviews. Thank goodness I did not move forward with their arm twisting.

Date of experience: October 23, 2012
New Jersey
1 review
3 helpful votes
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A little while back I contacted Yodle to inquire about their service. The Interview started out great until I had reservations about signing up because the packages offered were to expense for my budget. I was then offered a lower monthly payment, when I told her I still would like to think about it she got extremely rude. It is not a coincidence that so many people are experiencing rude customer service. I believe Yodle, purposely, hires these rude pushy people to force you into signing up and when you don't they try to make you feel as if you wasted their time. I don't believe the response of management to resolve these issues is sincere; its just part of the act.

Date of experience: August 25, 2013
Texas
1 review
1 helpful vote
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I took a shot with them. I set aside some dollars to try new sources. They told me it would take three months to see any results. It is now three months and I have booked and done three jobs that have given me enough profit to keep them going for the next year or two.

Time will tell but for now, I am gliding along and one of the accounts offers a continued relationship so I am more than happy. I think some people expect that these opportunities are going to turn into gold mines. Hard word and lots of effort create gold mines. Yodle is just a part of the hard work.

Date of experience: January 2, 2014
Florida
2 reviews
2 helpful votes
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My name is Jim McNair owner of McNair Cabinet Installations I have been with Yodle for about a month and it is worth every penny. My phone doesn't stop with good leads. We went from steady to being very busy. The customer service is second to none. I would recommend that any small businesses that are wanting to grow call Yodle.

Date of experience: February 25, 2014
Texas
1 review
4 helpful votes
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The sales people are absolutely relentless. So I suppose that means they're good at their jobs. They promised us a large amount of growth in new business, and we were looking forward to it... until we started the process. They completely screw-up your current Google listings & make up a website for your business that does not represent your business at all. I wish we would've been able to cancel our contract in the first month. In fact, I told my account manager that we wanted out ASAP because we were SO dissatisfied. We got a lot of SPAM email and solicitation calls because of Yodle... In 3 months, we did not acquire 1 new client! These people only want your money--- STAY AWAY!

Date of experience: May 14, 2012
Pennsylvania
1 review
11 helpful votes
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Services offered by yodle are unacceptable. They insisted on putting together my website with their own designs, which were tacky and cheap looking, and denied me control over editing my website image. As a small business owner, I was appalled that I would have little input at the image of my firms website. They seemed to not understand my industry (the legal field) and were rigid when I asked for autonomy regarding managing my firms website image. I can't believe I wasted my time with this tacky service. I don't recommend them and am currently trying to get a refund.

Date of experience: February 3, 2015
Radley M. Yodle Rep
over a year old

Maria – I’m really disappointed to read your review, especially because we have a lot of experience working with lawyers (here are a few clients in different legal fields that have had success with Yodle: http://www.yodle.com/success-stories/legal). I’m sorry that this wasn’t your experience. If you have further feedback to share, please contact me at syvenna.siebert@yodle.com or 646-770-8974.

Thank you,
Syvenna Siebert, PR Manager

Texas
1 review
0 helpful votes
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Super exited about Yodle!
December 17, 2014

Super exited about Yodle! I took the morning off to do a walk through with Mary and she was great. There was a bonus too 5 minutes into phone call as we realized I already had 2 leads. Thanks for the help Mary.

Date of experience: December 17, 2014
California
1 review
1 helpful vote
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My experience with Yodle has been excellent.
It's very difficult to find a company that will be clear and honest
About the online advertisement.
They have been a great help with our website.
They manage every aspect very well.
I would highly recommend them to start promoting your business online.
After the first year that you pay for the website, you are in charge of what you can
Afford to pay on a monthly budget and they also tell you about
How much you need to spend. My representative Kerry is always on top
Of everything.

Date of experience: December 22, 2013
Nevada
1 review
2 helpful votes
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My business has been busier since we signed up with yodle. We have more customers and more emails coming in. And my consultant is always there to help us. She does everything we ask right away. I can definitely say I really enjoy the prompt customer service!

Date of experience: August 21, 2013

Overview

Yodle has a rating of 4 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business and web presence. Yodle ranks 1st among Advertising sites.

service
133
value
116
shipping
34
returns
40
quality
111