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YodleReviews 1,688

4.0
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Yodle Reviews Summary

The company has garnered a mixed reputation, with some customers praising its effective marketing strategies and responsive customer service, which have led to tangible business growth. Positive experiences often highlight knowledgeable representatives and personalized support. However, significant concerns have been raised regarding service consistency, particularly after a merger, with reports of deteriorating support, unprofessional behavior from sales staff, and difficulties in account management. Overall, while some clients report satisfaction and results, others express frustration over communication issues and perceived value, indicating a need for improved service reliability and customer engagement.

This summary is generated by AI, based on text from customer reviews

service
133
value
116
quality
111
Nevada
1 review
2 helpful votes
Follow DORA M.
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My business has been busier since we signed up with yodle. We have more customers and more emails coming in. And my consultant is always there to help us. She does everything we ask right away. I can definitely say I really enjoy the prompt customer service!

Date of experience: August 21, 2013
New York
1 review
1 helpful vote
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I've used similar companies for marketing in the past that had me paying for my own customers calling and just taking over my domain name. I was reluctant to use yodle because I thought they would be like the others, but that's not how yodle works. They work in conjunction with my own marketing and are far more effective. They customized our website for our practice, provided more exposure on search engines, and helped us get calls that are out of reach of other kinds of advertising. Yodle does an excellent job at marketing exactly how my practice needs.

Date of experience: August 21, 2013
Colorado
1 review
2 helpful votes
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With Yodle we have good, steady results. It’s been positive as many of our competitors have suffered & dropped in market share but we haven’t!

Date of experience: August 21, 2013
Virginia
1 review
2 helpful votes
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We've had 52 organic leads so far with Yodle. It's definitely driving business to us. The best part for me is that Yodle records all of the calls so I'm able to go back and listen to them which is really helpful. Customer service has been outstanding; everyone of the representatives that has contacted me has been very nice and very interested in making sure that I am happy with their product

Date of experience: August 21, 2013
Florida
1 review
2 helpful votes
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My yodle experience has been great. My consultant is always on it. Her responses are almost immediate and she always gets what I need done.

Date of experience: August 21, 2013
Minnesota
1 review
2 helpful votes
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Slowly gaining traffic
August 20, 2013

Slowly gaining traffic. It takes a while to see the results but eventually will be paying for itself. Worth it if you get customers from mobile phone search's.

Date of experience: August 20, 2013
Colorado
1 review
2 helpful votes
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I love that my yodle representative is passionate about helping me and my business. Internet marketing is still very new to me but she works with me and follows up on a regular basis. We've signed on 10-12 new clients so far. Our overall experience with yodle has been great.

Date of experience: August 20, 2013
Delaware
2 reviews
2 helpful votes
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I was skeptical at the beginning but now I’m realizing what a powerful tool yodle is. Just today I received 3 very good leads. I’m very pleased by what I’ve seen so far.

Date of experience: August 20, 2013
Colorado
1 review
2 helpful votes
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I got my first call/potential client within 24 hrs of signing up with yodle. I especially appreciate the customer service. Responses are always timely and I always speak to a person who is there to help. It’s been excellent and I look forward to more results.

Date of experience: August 20, 2013
New Jersey
1 review
2 helpful votes
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Yodle’s customer service team is very proactive. They call me often to go over my program and discuss my current needs; the communication is excellent.

Date of experience: August 19, 2013
Frank P.
California
1 review
2 helpful votes
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My wife and I started Taking Shape in Encinitas, CA. almost two years ago. We are to put it kindly, not the most adept at social media or it's peripheral advertising opportunities. We had numerous companies making strong claims about how they could get our business visible in the Googlesphere and the wider inter web.

Put simply: Yodle delivers as promised. Our phone began ringing with Yodle leads within maybe two hours of commitment. It keeps ringing. That is the difference between what Yodle does and others don't. We put a very high focus on customer service. Yodle has given us the kind of service we strive to give our own customers. From the beginning our rep, Jeff Edwards has done an outstanding job. He kept things very simple and concise. Proper expectations were set. Morgan Rigsbee, our site manager, does an equally fine job in making sure that the adversites look and function properly. We recommend Yodle very enthusiastically to every one who wants to generate more qualified leads for their business.

Date of experience: August 19, 2013
District of Columbia
1 review
1 helpful vote
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Yodle service is top of the line. It’s an excellent operation that helps me reach out to customers more effectively. Whenever I want something changed yodle addresses my concerns without hesitation.

Date of experience: August 18, 2013
Michigan
1 review
2 helpful votes
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I am absolutely pleased with my experience with yodle. I own a dental practice and yodle has definitely increased my new patient numbers and my presence on the internet. I am very pleased with my account rep. He is always just a phone call or email away, and responds quickly. Their answering service is like having a round-the-clock front office person working for you. I can review each call that comes in to yodle. I am able to adjust my advertising campaign as needed, and my results continue to get better. Patients are coming in from areas they never have before. Since my email is personally linked to my smartphone, they are impressed when the doctor personally responds to their issue our inquiry. Theirs is a very interactive approach, and is such an asset to my office and our marketing campaign. I advertise with another online service and have gotten zero response. I am stuck in a12-month contract thats a lot cheaper, but disappointing. The only great thing from that particular campaign so far is I got to shoot a commercial for my practice, WHICH YODLE WAS ABLE TO LOAD ONTO MY YODLE ADVERSITE... YES! Imagine my joy when that happened. I have worked closely with my yodle campaign... maybe it really does matter what you are advertising on yodle. As a matter of fact, I am sure it does. But for me, the investment has been well worth it, and I would recommend them to my business associates anytime... thank you Lord. Better. My

Date of experience: August 16, 2013
Nebraska
1 review
1 helpful vote
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I have been a customer of Yodle for a little over 1.5 years and it has certainly improved my business. I will admit that I was pretty hesitant when I was first contacted by them but I am glad that I am working with them.

Date of experience: August 16, 2013
Colorado
1 review
1 helpful vote
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I recently started a new business, and agreed to use Yodle's internet services to identify and obtain new customers. The results greatly exceeded my expectations. Over the course of two months, I acquired enough customers to fill my time availability, and I have had to farm out other good prospects. I am very pleased with the service provided by Yodle.

Date of experience: August 16, 2013
New York
1 review
2 helpful votes
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Yodle is an incredible company, Kyle Zaffin my rep is FANTASTIC. Always responds to emails, calls. Immediately. Addresses any issues questions concerns on the spot.
I receive many many calls from their efforts. I am with them for pay per click for years with two sites and I am adding organic as well.

I have been a dentist for thirty years and after having several seo companies before Yodle existed, I am transferring all my business to Kyle and Ben Rubenstien the owner who first signed me up years ago. These guys are trust worthy, they do more then they say. As I do as a Dentist. Customer service is beyond expectations.

I recommend Yodle for all your business, unconditionally.

Dr. Gary Herskovits DDS.

Date of experience: August 15, 2013
Pennsylvania
1 review
0 helpful votes
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Advertising is very expensive, but I have had the most successful experience with Yodle.

Date of experience: August 15, 2013
Virginia
2 reviews
1 helpful vote
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I’ve been happy with yodle. My small business has grown-we get more calls asking for our services and it’s been very good. However, as a small company starting out, I would like to pay a smaller monthly payment. They are very expensive.

Date of experience: August 15, 2013
Maryland
1 review
2 helpful votes
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They worked with me to find a price that I was comfortable with. Even with me paying near the minimum, I still have sales each month directly from Yodle that cover the cost of their work. They follow through regularly, and modify my site whenever I want.

I am elated!

Date of experience: August 14, 2013
California
1 review
2 helpful votes
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Since we partnered with yodle we’ve seen a boost in calls and clients. The biggest benefit to us is being able to monitor our calls with yodle’s dashboard. No other SEO service offered that to us so we had no way of knowing if calls were coming through their services. With yodle, I can statistically monitor what calls and business is coming from them. Overall it’s been the best investment for the company.

Date of experience: August 14, 2013

About the business

Yodle helps local businesses to find and keep their customers simply and profitably. Yodle delivers a comprehensive platform that makes online marketing easy, affordable, and transparent for its 50,000+ local business clients. Yodle’s flagship product, Marketing Essentials™, includes a comprehensive desktop, mobile, web and social presence, reviews and offer management, and email campaign automation. Marketing Essentials can be supplemented with Yodle Ads, Yodle’s proprietary and optimized paid search technology.

Yodle has offices in New York, Atlanta, Austin, Charlotte and Scottsdale. Yodle is ranked #9 on the 2014 Forbes list of America’s Most Promising Companies and has won multiple awards for its business growth, job creation, technology innovation, and workplace and culture.

For more information visit www.yodle.com or call us at 877-276-5104.


yodle.com
Founded in 2005
New York, NY, United States