website thubmnail of Yodle
How would you rate Yodle?
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Texas
1 review
3 helpful votes
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Horrable service
November 18, 2016

Don't waste your money, they lock you in a contract they are liars now they want another $500 off me to cancel this bull$#*! contract, send it to collections because I'm not paying them! I already gave them $1500 out of my pocket. Facebook is the best way to get your company name out there and its free.

Date of experience: November 18, 2016
Executive S. Yodle Rep
over a year old

Ryan,

I'm sorry that our service didn't perform up to your expectations, I'd be happy to look into your account and see what we can do. Would you mind sending me your account details via private message?

-Mike

Florida
1 review
2 helpful votes
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NEW ACCOUNT REVIEW
October 19, 2015

Very very helpful and patient with me, Knew the product and explained issues very well. One of the best support people yet. Would love to have her help with future issues.

My main issue was not with the service I received today but with Yodle itself. I cannot fathom how they can release a website for publishing when it hasn't been developed to reflect the business owner. I do not believe Yodle is Real Estate savvy or this would have been a major consideration.

Fortunately, my customer support gal today was able to understand and has paused my website until we get it looking professional with content which speaks to the knowledge base of the business. Thank you.

Date of experience: October 19, 2015
Maryland
1 review
1 helpful vote
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My Signal 88 Security franchise offers Security Officer protection services. Not every business can utilize our services so we do not expect a lot of leads. But when we do get a qualified lead our close ratio is about 65%. These leads are buyers who are ready to buy and not just shopping around!

Since being with Yodle for a little over one year we have obtained recurring monthly revenue of over $25,000 per month brought in by just our Yodle campaign.

This success is due to the relentless dedication of my account manger who monitors my account regularly and make sure I am making money. They are always open to trying new things to make sure the phone is ringing and my ads are on top.

Thanks Yodle!

Date of experience: February 1, 2013
Texas
1 review
4 helpful votes
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Been with them for a year and spent over $6000. Not one front page listing for any keywords that anyone would use for my business. I have kept my own web site going with no effort and come up on the front page of Google without Yodle. Why is it that the professionals cannot get there when I am doing nothing and can get there? I have gotten 5-6 calls per month, but most of them were for other doctors in my city and around the country. The rest were sales calls or existing patients. Good luck if you decide to go with them.

Date of experience: June 5, 2013
California
1 review
12 helpful votes
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This company is using hard sell tactics to get agents to sign up. Here is their new trick, contact you through your Zillow or Trulia profile because they know you will answer the phone when you hear you have an incoming lead call right? Sales people won't take NO for an answer, very irritating.

Date of experience: August 2, 2014
Radley M. Yodle Rep
over a year old

Hi Dana,

This is Radley Moss, Director of Corporate Communications at Yodle. I’m very sorry to hear about this. We have a high standard of professionalism, so if you had a bad experience with a member of our sales team, I’d like to hear more about what happened so that we can address any issues. When you have a moment, could you please contact me at rmoss@yodle.com or 212-542-5992? I’d like to get some more information from you about who you spoke with and how they contacted you so that we can investigate the situation.

Thank you,

Radley

New Jersey
1 review
0 helpful votes
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Super Easy Marketing
July 13, 2015

I signed up with Yodle about 12 days ago and the customer service is second to none. All my emails are promptly returned, as well as phone calls when I have a question. My client service representative, Bonnie Jenkins, was enthusiastic and super helpful in reviewing my dashboard today--she showed me several key steps to improving my marketing campaigns so I can build my business. I am very pleased I took this step to work with Yodle and I believe I will see my business grow in the next few months! If you are thinking about getting some marketing help and haven't checked out Yodle, you definitely should!

Date of experience: July 13, 2015
Texas
1 review
8 helpful votes
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Review
December 14, 2015

First, from the sales pitch I thought all of the work except supplying some verbiage, photos and member list Yodle was going to do all the work. I really have neither the time nor desire to do most of it myself and the cost is a lot all things considered.
Second, however, the only reason I haven't asked for my money back is because Michelle was very knowledgeable. She seemed to genuinely want to help me get my program going correctly and spent time making changes to the 'typical' info as it did not reflect my practice much at all. So we shall see if this works for me or not.

Date of experience: December 13, 2015
Jessica M. Yodle Rep
over a year old

Hi, Juanee - Thank you for taking the time to leave us feedback. I'm glad to hear Michele was able to help walk through updates and take care of any issues you were having with your account. I'm am however disappointed to hear there was any disconnect between the sales call and the service you are receiving. We pride ourselves on offering stellar customer service and we want to help our customers get the most out of our programs. If you run into any further issues or would like to share additional feedback, please feel free to reach out to Michele or myself. I work within corporate communications and I'm happy to help, reach me at: jessica.mcginn@yodle.com or 646-753-6362. Happy holidays, JM.

Pennsylvania
1 review
6 helpful votes
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I have to agree with the gentleman before me. As I have talked with yodle they told me you could expect 50-60 clicks with a $900 a month budget. However there are some factors that maybe the people having trouble do not realize. For example: how much of your competition is also using Yodle and not to mention where are you from. If you are in an area with a lot of people offering the same product then your results will vary. However, lets face it, 10 extra calls a day in this time period is better than nothing and Yodle tracks its success if you use it correctly.

Date of experience: July 17, 2009
Florida
1 review
1 helpful vote
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My Yodel service has been excellent. I've had very positive results with good customer service. Value/$ is very high compared to most of their competition. I would recommend them to anyone starting a small business.

Date of experience: August 6, 2013
California
1 review
2 helpful votes
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We’ve been in business for over 68 years and we tried everything when it comes to advertising. Within the first 3 months of using yodle we received an overwhelming response that we didn’t expect- from new installations to service calls. They’ve proven themselves to me by tracking leads and showing me exactly what calls are coming from their work. It’s definitely been worth it.

Date of experience: August 6, 2013
New York
1 review
3 helpful votes
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Yodle is easy for busy business owners. With very little guidance from me they've set up my advertising & made my life easier. And it's working! We've made several appointments based upon our Yodle contacts.

Date of experience: September 5, 2013
Illinois
1 review
20 helpful votes
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Just don't do it
January 13, 2017

My boyfriend started a business and found Yodle and was promised all these things and that his business would be listed on the first page of Google if he has 3 good reviews. The website design was horrendous. We're still on page 4. He's complained several times about the company name that they messed up on. It's cost us more than we can afford. He's currently cancelling.

Date of experience: January 13, 2017
Executive S. Yodle Rep
over a year old

Dear Sadie,

Very sorry that you had issues with the service, if you have any further problems please private message me your account details and I'll be glad to assist.

-Mike

North Carolina
1 review
1 helpful vote
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The people and technology seem to be top-notch. I am very impressed with their attention to detail and extremely helpful attitude. The site they created was good and it's great to be able to track the results with the metrics they provide. I'm just about a month into the service and have received enough business to pay for the monthly fee plus a bit of profit. I'm anxious to see if the results over time meet my expectations. I definitely get some leads that are not in my target market but overall I'm getting more good leads than I expected. If the trend continues for the next couple of months they will rate 5 stars.

Date of experience: May 21, 2014
California
1 review
0 helpful votes
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Very Helpful!
April 16, 2016

Michele was very helpful explaining a few items I was unhappy about. She offered helpful suggestions and encouraged me to be more active in adding new content to my website thus improving SEO. Thank you!

Date of experience: April 15, 2016
Arizona
1 review
13 helpful votes
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I am responsible for Business Development for a Real Estate Company in Scottsdale Arizona that subscribes to yodel.com. My personal experience with Yodle has been more then adequate, the tracking and reports have come in very handy to follow up on potential clients. My favorite part about Yodle is having the ability to listen to all of the calls that came into our office through our Yodle number and review them for quality service and training. Hope this helps anyone looking into Yodle

Date of experience: March 22, 2013
Washington
1 review
4 helpful votes
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Yodle is not suited for companies looking to bolster their existing online presence. As a Yodle client you are paying them to create a completely autonomous website and promoting a completely autonomous phone # that is not and will never be owned by the client. If you are a start up, or are willing to abandon your current online efforts and willing to pay Yodle monthly or yearly for the rest of your business life, then they might work for you. As an existing company with an existing online presence, this cannot work for us. The sales pitch was appealing, high pressure and ever so slightly deceptive. Don't be tricked, just say "no". There is no buyers remorse period. Once you click into your "site" there's no turning back and you're initial investment (for us over $500) is stolen.

Date of experience: June 18, 2013
Tennessee
1 review
2 helpful votes
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I’ve had PHENOMENAL results with yodle! I picked up 4 new contracts. The first one was within a couple of days of me getting started. I always desired to be highlighted in searches but I thought it had to be really expensive. When a man from yodle called me and explained that he could do that for me at an affordable price-I was sold. In no time at all they got me going with a website. They were professional and quick. Everything about the service has been wonderful so far!

Date of experience: October 11, 2013
Virginia
1 review
2 helpful votes
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Not worth the money
April 3, 2015

We didn't really like our experience with them. For us we were looking for families in a certain area of town. They are better at broad spectrum hits. Website they make for you is cookie cutter - very few ways to adapt it to fit your individual needs. Also they issue you a special phone number to track - this becomes a problem when you cancel the service because people save that number and then it shows out of service.

Date of experience: April 3, 2015
Texas
1 review
1 helpful vote
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This review is coming from a family owned service business. We have been with Yodle for just over a year now. I won't lie the first three months are a drag. Of course we had high expectations. The phone did ring it just did'nt seem to be happening fast enough. Because we continued with Yodle modifying as we went our organic listings are up. In the long run not so costly you just need to stay with it.

Date of experience: July 1, 2014
Minnesota
1 review
0 helpful votes
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Yodle's dashboard is very user friendly and intuitive. Requires little to none specialized knowledge and is a powerful stand alone platform for communications and marketing. Our small firm began benefiting from the service almost immediately.

Client service representative Courtney Christian has been an exemplary professional! Her support has been coherent, timely, proactive, and delivered with an outstanding attitude.

We look forward to continuing our relationship with Yodle and our optimistic about the impact it will have on our law firm.

Date of experience: December 10, 2015

Overview

Yodle has a rating of 4 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business and web presence. Yodle ranks 1st among Advertising sites.

service
133
value
116
shipping
34
returns
40
quality
111