website thubmnail of Yodle
How would you rate Yodle?
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Florida
1 review
1 helpful vote
Follow alexander c.
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Best web marketing company I've ever used
April 21, 2015

Yodle is the best web marketing company I've ever used. They have so many tools that allow you to so easily track your advertising progress and further advance the way you do marketing. There customer service is really really great. I am not always the most proactive when it comes to getting my advertising done but yodle was persistent in making sure that I understood how to use there program and taking advantage of all the marketing tools they offer.

Date of experience: April 21, 2015
Massachusetts
1 review
4 helpful votes
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I have been with Yodle for 2 years. I signed up using their ppc program, I have increased my budget a few times, and also started using their seo services. My ads appear in the sponsored links, maps and organic results. I get a ton of leads and convert into jobs. The system gets better over time, it was slow first starting out but trust me it gets better! They always pick up the phone if I have questions and work me through any issues. I have no complaints, my sales rep Tim Warner is great and very down to earth. I have referred a few friends over who are also pleased with the results. It's a good company and has helped my business a lot.
Guy
Affordable Carpet and Duct

Date of experience: November 5, 2010
New York
1 review
1 helpful vote
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Complements to the folks at Yodle. Been with them for a few weeks and so far the service and ease of use are fantastic. They have delivered on all they promised thus far... an easy platform from which to connect with my client base, attract new business, market and manage my online presence and social media... Thanks Yodle.

Date of experience: July 19, 2014
Louisiana
1 review
2 helpful votes
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I'm a photographer and I didn't do any marketing before Yodle, just word of mouth. It's been almost 2 months and I've gotten a few new customers, seen an increase in traffic to my site, and I show up first on Google. As a small business owner it's also nice that making changes to the website is as easy as sending a quick email and having Yodle take care of it. Maintaining a website takes a lot of time and I'm glad I don't have to do that.

Date of experience: September 17, 2013
North Carolina
1 review
0 helpful votes
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Awesome!
March 2, 2016

I am so impressed with all of the staff that I have worked with so far. Everyone has been very nice and extremely patient. I was really nervous after I committed to 6 months but I'm really glad I did now. The program is so easy to work with and there's so many ways to get help if you need it. The follow up is really great and all my requests were taking care of in a very timely manner. Thank you for having such an awesome staff of people.

Date of experience: March 2, 2016
North Carolina
1 review
1 helpful vote
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I've had my company on the site since the middle of Feb. Looking to grow my business with monthly accounting/payroll services. Right now we're getting a lot of income tax work which has been great. The next phase will be to see how well we do with the monthly work. Thumbs up, Yodle and keep the customers coming!

Date of experience: March 17, 2014
Pennsylvania
2 reviews
8 helpful votes
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I gave it 3 stars because I thankfully did not sign up with them so I really can't say whether it was a good idea or not. But given the reviews here, I am glad I didn't. What I will say, however, is that the salesman basically said that he wished he knew before he wasted his time talking to me. Give me a break - people talk to me all the time without hiring me. Cost of doing business, pal.

Date of experience: December 30, 2011
Virginia
1 review
3 helpful votes
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I have been working with Yodle for about 18 months. I receive regular leads from the website and I consistently generate more income my cost. My account manager, Kerry Satchell, has done a great job of helping me revise and improve the site over time. I find the dashboard and the recording of the calls very helpful. I do wish more time was spent on the organic side of the marketing, but I like the flexibility in the pay per click costs.

Date of experience: July 7, 2014
New Jersey
1 review
16 helpful votes
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Excellence in professionalism with Michele
January 16, 2016

Today I had the pleasure of speaking with Michele@ Yodel. She was amazing with her answers for questions that needed to be addressed. She went above and beyond to fill me in on the important items that it would take to have a successful web site and
What would be expected of us to assist the Yodle team as we work together for a complete package. We at Classic Home Service Inc.are very pleased to have Yodel as our marketing team for my business

Date of experience: January 15, 2016
California
1 review
0 helpful votes
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Customer service review
January 26, 2016

Today I called customer service for help with several items on my website. Michelle literally spent hours with me answering my questions and making the changes I requested. I was very pleased with her level of knowledge and her helpful attitude. Well I'm giving yodel five stars for customer service, I have yet to see the lead response I was sold on, however I am only three months in so hopefully in this fourth month I will start to see some leads.

Date of experience: January 26, 2016
Washington
1 review
0 helpful votes
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Impresssive!
September 30, 2015

Beth walked me through the initial setup of my new account. She was so thorough and patient, explaining every detail and making certain I understood each facet before moving to the next. I was awed at the robustness of this marketing program. Yodle offers all of the marketing strategies I know I should be using but do not have time to implement and monitor myself. I look forward to great results.

Date of experience: September 30, 2015
California
2 reviews
2 helpful votes
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Zero support, you doing most of the work yourself. You might as well just do it on your own to begin with... They expect you to set everything up as all they provide is a generic plan that is being used over and over again. Once they get you to commit to a contract, you will never hear from them again without your prodding. They say it is in a infant stage and does not really perform until you have been paying for about 4 months. If you ask to get out of contract they allow it with a steep penalty. All they were concerned with was billing that credit card. The very first hit that my company received that they tried to take credit for was my very own local nursery who contacts me regularly for my business. What a joke... Spent about 1700. 00 and got and got and got Wait a Minute "zero leads". Please save yourself the nightmare.

Date of experience: December 29, 2016
Executive S. Yodle Rep
over a year old

Ray,

Sorry to hear that you didn't receive the results you'd hoped for - I'd be happy to look into your experience if you'd like to private message me your account details.

-Mike

New Jersey
1 review
17 helpful votes
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Do Not Use Them
May 2, 2017

I have had nothing but issues with this company. Paid way too much money with no return. Upon completing a survey that I was not satisfied, I heard from not one single rep at the company. When I asked for a refund of payment after my contract ended at it was month to month, I was informed that they cannot provide ANY refunds. Read the fine print of our legal contract. Definitely not good business.

Date of experience: May 2, 2017
Executive S. Yodle Rep
over a year old

Hello Elizabeth,

We're very sorry that you didn't receive the results you had hoped for, and we'd be happy to look into your experience. Would you remind sending us a private message with your account identifier so we can investigate?

-Mike

Pennsylvania
1 review
10 helpful votes
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Instant Gratification!
March 2, 2016

We have been in business since 1971.
Never before have I been so pleased with a marketing platform like this.
The ease of operation is remarkable. The wealth of information available at my fingertips has enabled me to immediately steer our marketing in the proper direction.
My favorite option is the Review requests and Automated email controls. This platform has shaved hours off of my weekly work load and has shown immediate results leading to more sales.

Date of experience: March 2, 2016
Illinois
1 review
1 helpful vote
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We have a 2 gyms and have been with Yodle for two years. We started getting good quality leads within a few weeks. Although their service and turn around time for updates was a little slow at first, they have recovered and have done a great job of presenting my business on-line. We receive highly qualified leads through phone calls or email. They offer us a key component of our business-- great rankings and visibility! We are happy that they evolved into a great product with stellar customer service.

Date of experience: January 21, 2014
Indiana
5 reviews
7 helpful votes
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I use yodle's outrank local seo service for my online advertising and it has worked great. It's easy to keep track of your leads, they offer great local seo ranking, and have a very user friendly website that allows you to track your return on investment. Highly recommend.

Date of experience: August 13, 2013
California
3 reviews
6 helpful votes
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I have been with Yodle 100 days now, they promised me a great website and lots of customer traffic. They designed a website for me on a standard template, it looks average and I had to rewrite 95% of the text. It is easy to add pictures and maintain it yourself but they have done a little maintenance for me. I received about 20 calls in the past 3 months that have been wrong numbers or vendors trying to sell me something. I reported this to Yodle and it took them about 6 weeks to sort of fix the wrong numbers. I have had gained 2 customers from my Yodle website that were viable and a couple of potentials that did not work out. For my $4000 this is a terrible return on investment. They charge you a fortune for building a website and then spending 30 minutes a month on maintaining it. You could use your money much more wisely elsewhere. I'm sorry that I even signed up with them another scam that I foolishly fell victim to.

Date of experience: June 26, 2014
Radley M. Yodle Rep
over a year old

Hi Karen – my name is Radley Moss, and I’m the Director of Corporate Communications at Yodle. I’m sorry to hear that you haven’t seen results with Yodle and are also disappointed with our service. If you have a moment, could you contact me at rmoss@yodle.com or 212-542-5449? I’d like to get more insights on what happened.

Thank you,
Radley

Texas
1 review
2 helpful votes
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We’ve been open for almost 5 years now and only had a few core customers. When a yodle rep called me he really got me excited about advertising so I took a leap of faith and signed up. I’m so glad I did. They encouraged me to help myself. After I got my first yodle lead and signed on 2 new clients it really solidified what yodle does. Now I’m hiring on another employee. I’m looking forward to being busier now with yodle!

Date of experience: September 30, 2013
Tennessee
1 review
1 helpful vote
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Always awesome you guys bend over backwards to accommodate my needs. I am so thankful for a company that puts their customer first. I have confidence in knowing if I have a technical question or a Google placemen question that you will have the answer. This speaks volumes on your in house training and expertise. Keep up the great service.

Date of experience: January 27, 2015
Ohio
1 review
12 helpful votes
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Nice Service
February 10, 2016

We started up with Yodle at the beginning of 2015 and have been using there services right at a year now. We definitely saw a spike in overall leads from there services which turned in to more work. Keeping track of leads that where generated from Yodle is easy to do and the ability to listen to the phone conversations are a great feature for a small company like ours.
Making changes to the website takes a bit of leg work, but they are quick to respond and help out at the customer care department.
The only reason I would not give them a 5 star rating is that the web page they provide you with is very limited. It would be nice to have a few more options to choose from. Once you start trying to customize there website to fit your business, you'll know what I mean.
I would recommend Yodle to other small business owners.

Date of experience: February 10, 2016

Overview

Yodle has a rating of 4 stars from 1,688 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Yodle most frequently mention customer service, small business and web presence. Yodle ranks 1st among Advertising sites.

service
133
value
116
shipping
34
returns
40
quality
111