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WPDating

How would you rate WPDating?
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Philippines
1 review
0 helpful votes
Follow Trevor O.
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Very Smoothy Experience
February 4, 2019

The dating plugin which I recently bought from this site is extremely good. It is working absolutely fine and was also super easy to install. I really want to thank the customer support team for consistently helping me on my purchase and for answering all my queries promptly. Overall, it was a very smooth experience dealing with this company. 5 stars from my side.

Date of experience: February 3, 2019
Australia
1 review
3 helpful votes
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Poor Support
July 30, 2020

This review is about the pre-sales aspect of WPDating.
We scheduled 3 meetings with their integration team for a bespoke integration.
They late for each meeting and cancelled each one without an explanation or follow up.
Their actions may be a correlation to the quality of the product and available service during pre and post deployment.
We have decided to go with another provider.

Date of experience: July 30, 2020
Greece
1 review
0 helpful votes
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This review is about the support from looking on to buying and to getting the website running. We have not started to use the website yet, so I will give another review when that happens.

So far, the experience has been amazing. The support team is really ON trying to help me as much as they can. When I was looking in to buying the pre sale support answered all of my questions quick and was polite and nice.

After buying they started working on the site at once. I am making lots of changes, and they are so nice telling me where to change what I can change and helping me out with things I can not.

Looking forward to see how the user experience will be.

Date of experience: June 17, 2021
Nepal
1 review
0 helpful votes
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The best part of the wp dating plugin it gives all the functionality of dating software at an affordable cost and that too with 24 x 7 support. This is a great plugin to get you started on a project. The team was wonderful at not only helping us customize the script but answer any questions our team had regarding the project. Custom development team are user friendly and help frequently on the development of custom feature on the site with affordable cost.

Date of experience: July 14, 2020
Germany
1 review
1 helpful vote
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A plugin with an incredible number of bugs which only ever causes problems

The support tries hard but on the one hand it is very slow and on the other hand every error improvement leads to new errors elsewhere.

In the end, unfortunately, a non-working plugin!

I can only strongly advise against buying it!

If you have bought the plugin once and then want to reverse the purchase via PayPal, this will be rejected with the notification of the delivery of the product.
Of course the delivery took place - but unfortunately the plugin cannot be used!

Date of experience: June 4, 2021
North Carolina
3 reviews
11 helpful votes
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I was looking forward to using WPDating's software and was told pre-sale that there would be no problems with the programming modifications I wanted. Then, as soon as I bought their software, I got the run-around after learning that any modifications I wanted I would have to do on my own with no support from them. They sent me a link to an outdated plugin that no one has used in over three years... and also kept referring to some mysterious page with code modifications on it, but they never produced this page.

If you're looking for a cheesy site that won't ever really go anywhere, then WPDating is the way to go. But, if you're serious about turning your site into a true matchmaking site because you care about the people on it, then run far away from WPDating... they won't care two cents about you or your site.

Date of experience: April 5, 2018
India
1 review
0 helpful votes
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Good value for money
April 30, 2020

I've bought the basic package for 149$ and I think that this particular package, doesn't have all the features that I would love to have on my website. I guess you can say that, you get what you pay for and that is only for this reason that my review is 4 stars. I will give them 5 stars once I upgrade to a higher package that offers all the features I need.

The website has just gone live: www.nikahbureau.com and I am yet to see how it functions when I have a lot of members using the site. I love the tech support - they are very friendly and they respond quickly to all queries. Keeping my fingers crossed!

Date of experience: April 30, 2020
Arizona
2 reviews
0 helpful votes
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They have been such a great help to me and they really helped me with my project of building a dating site and app.
The best thing about them is that they will always be there for you, even when it starts to get rough.

Date of experience: September 15, 2021
Florida
1 review
1 helpful vote
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Buying a website template from WPDating was the best decision that I have ever made. In all honesty I have never had any problems with the template in the entire yr and a half or any of their products. One of the greatest feature is their tech support, consistently being there for me and lending me a helping hand. So for anyone who comes across my review, don't worry when it comes to buying products from WPDating because the tech support consistently got your back.

Date of experience: June 8, 2020
Utah
4 reviews
5 helpful votes
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When I face some issues, the team quickly helps me solve them. Also, I have used their custom development to change some design of the dating theme premium and until now I am satisfied with they have delivered.

Date of experience: May 17, 2021
Georgia
1 review
1 helpful vote
Follow Herold H.
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The software support provided by WP Dating is commendable, particularly in terms of responsiveness. I have been a client of theirs off an on for the past ten years. The support team consistently demonstrates a high level of attentiveness to customer queries and concerns. One of the standout features is the promptness with which they address issues, usually within 24 hours, and no downtime for updates. The team's responsiveness is truly impressive, as they swiftly acknowledge tickets and provide timely updates on the progress of problem resolution. This commitment to quick and effective communication instills confidence in clients, making them feel supported and valued. Overall, the positive responsiveness of the software support team has enhanced my overall customer experience, contributing to a sense of reliability and trust in the company's commitment to customer satisfaction.

They are now my only software provider for my dating sites. The sales team has been extremely awesome as well and particularly lately with some customization requests I have submitted.

Date of experience: November 28, 2023
WP Dating C. WPDating Rep
12 months ago

Hi Herold,

Thank you so much for your glowing review of WP Dating! We're thrilled that our support team's responsiveness has consistently met your expectations over the past decade. Ensuring prompt attention to our client's queries and concerns is our top priority, and it's fantastic to know that you've experienced this firsthand.

We understand the importance of minimizing downtime and resolving issues swiftly, so it's great to hear that you appreciate our commitment to providing timely updates and resolutions. Our aim is to instill confidence in our clients by maintaining open lines of communication and delivering on our promises.

We're also delighted you've had a positive experience with our sales team, especially with customizations. We strive to be flexible and accommodating to meet each client's unique needs, so it's wonderful to hear that our efforts have been appreciated.

Thank you for your continued trust and loyalty as your sole software provider for dating sites. We're grateful for the opportunity to serve you and look forward to continuing to exceed your expectations in the future. If you have any further questions or customization requests, please don't hesitate to reach out – we're here to help!

GB
1 review
0 helpful votes
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Friendly Support
July 26, 2021

WPDating has allowed us to build the basic structure of a Dating Website. The Support guys are really good and they have been helping explaining the features, fixing bugs and helping with basic personalizations. All their support is greatly appreciated.

Date of experience: July 25, 2021
GB
1 review
0 helpful votes
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www.wpdating.com
August 20, 2020

What a great company and very reliable you get what you pay for and more, customer support is awesome and the plugins and themes are great easy to work with I'm glad that I have a fantastic website by wpdating thanks guys your appreciated.

Date of experience: August 19, 2020
Nepal
1 review
0 helpful votes
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Nice and convenient
June 10, 2020

Extraordinary compared to other dating items, to begin with, and adaptable to open any kind of dating site such as a wedding, grown-up, night meetup dating site. It's pretty simple to use too. It was convenient to setup.

Date of experience: June 9, 2020
Nepal
1 review
0 helpful votes
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Get what you want.
June 9, 2020

Everyone wants to get what they want from the product and basically, if they are buying from online then it cannot be sure, But with wpdating plugin, I get what I wanted for running the dating business. One of the best dating software for running the dating business with lot of amazing features. And talking about customer service, they are always happy to help with the issue/query of the customer. Everyone has their own perspective to run the business in their own way as mine was fulfilled by wpdating product.

Date of experience: June 7, 2020
France
2 reviews
7 helpful votes
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Run away, they are unprofessional, tell nonsense, make you wait, they fix a bug and it breaks elsewhere. They disappear without saying anything for 3 weeks. They take your money and don't deliver what's agreed. They are in bad faith... in short if you do not want to waste your time and your money... flee flee flee! They are scammers

Date of experience: March 26, 2021
Netherlands
1 review
0 helpful votes
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I bought the WPDatings platinum package to start my dating business. I found this good value for money product compared to other packages.

Plugin is very functional and useful. Their documentation and video tutorial are very helpful for the new person like me. Script code is very user-friendly thus I was able to make the necessary changes to the code myself and to some confusion, WPDating team was very responsive to my question. Their reply was prompt and to the point.

If you have some idea about the dating plugin then its great but if you are new then this perfectly suits you with continuous support and proper documentation. Proper and timely support is very crucial in this type of business. So I suggest you look for the organization that has a proper support. One of the vital things is WPDating won't let you off-track in the process.

Overall its a great plugin with superb support. You can go for it without hesitation.

Date of experience: July 22, 2018
Spain
1 review
5 helpful votes
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WPDating scam
March 12, 2016

"wpdating.com"- BAD EXPERIENCE...
They have terrible support. I bought the multisite version with russification for my client.
The solution is slow (specially their chat and members conversation) and not working in Russian at all. The support team just ruined my site and translated it back to English. Lost my client, lost my money. They have no money return policy, whatever bad experience you have. They wrote it on their site. Please avoid my mistakes and save your money before it is too late!
Share if you care for your friends not loosing their money!

Date of experience: March 11, 2016
Bulgaria
1 review
3 helpful votes
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This is absolutely a SCAM. I've paid for a Premium package with free installation. I was waiting months for a fully functional website as advertise but I just got a buggy website with half of the functions not working properly and nobody will use such a buggy and not trustable website.
I was asking them for fixing the bugs but they was just fixing part and saying that it's now functional but it was not.
At the end I've gave up and ask for a refund. They said that their refund policy is within 15 days and I am not going to receive a refund, so I posted an review on TrustPilot.
Then they said they will refund half of my money if I remove my review. Then again I was waiting 2 months for my money and never received it.
PLEASE! DO NOT TRUST WPDAITING! IT'S TOTAL SCAM!

Date of experience: April 6, 2022
Ohio
4 reviews
8 helpful votes
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After using Sweetdate, I've shifted to wpdating because both are Wordpress, and wpdating has more features and options. The team quickly set up my website in 2 days, and I'm currently testing out the features.

Date of experience: May 21, 2021

Overview

WPDating has a rating of 4.1 stars from 71 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPDating most frequently mention support team and custom development. WPDating ranks 1st among Dating Site Software sites.

service
39
value
34
shipping
22
returns
24
quality
35