Worthy

Plenty of communication during the phases of sending/receiving my items and during the selling process. Once my items sold, however, all communication from Worthy ceased. They quote a time frame of 3-5 days to receive your payment once the item sells. On day four I called for an update and was told that I would receive payment on the next day, the fifth day. On the fifth day, I called and was told that it was too late in the day (4PM) because "finance closes at 5:30pm" but that I may still receive payment that day but it would certainly be by the next day, the 6th day. On the 6th day, I chose not to wait until the end of the day to call. When I called I was told that I would receive payment in the next 1-2 business days (today is Friday, Monday would be the 9th day). I was told that there was no one to escalate my phone call to when I asked for a manager. I was told there were no guarantees about when I would receive the funds. I have now been told three days in a row that I would receive the funds that day or the next day and now on the third day the story is it will be another one to two more days. I've lost confidence in anything they tell me at this point and am wondering if I'll get my money without taking further steps. THE MOST IMPORTANT PART OF THE ENTIRE PROCESS is the part they can't get right. Of course, they've received their payment.

Overall it was a very easy experience. I didn't have to speak to anybody & was updated constantly. It moved very quickly in the beginning but there was some delay at the IGI grading lab. When all was said & done it was abt 2 weeks. What I'm most disappointed abt was the starting offer I received I thought was chosen by a person, but I believe it was just automated by the computer, or Worthy did not care to get max amount of money & just wanted to sell. I accepted the very low starting point of abt $475. Over 120 watchers and ever time I would check on it there would be more watchers. The first sold for $753.75 which was extremely low compared to other rings in same grading scale and my ring was more beautiful & unique than other rings that sold for over $1000. Luckily Worthy decided on their own to extend the auction for another hour or so "due to high demand" and it sold for $978.75. Still below many other plain rings. I think I should've started my auction at about $900. I'm sure there would've been bids. I would've been devastated if my ring only sold for $753.75 or even less! In total I paid over $4k for that ring! At least, in that case, if my auction had never gotten to $900 I would've had the option to sell or not but bc my starting price was so low, I was so close to receiving practically pennies! I think if I would've started my auction at $900 I could've gotten a little more but I trusted this starting auction Worthy gave thinking there would be a lot of bids or they knew best. I would go with your own gut and place your starting point where you wouldn't mind selling your ring for at least that price.

First they ask that they could send my ring over to GIA to get tested. That they would have to remove the diamond to do so. I think it's really weird that they are willing to do this for free. And I've had my ring checked out by several people and they stated that it was a real diamond versus a lab created diamond. But, when it came through for the GIA report it said it was a lab created diamond. Is there a possibility that Worthy could have swapped out the diamond? I don't trust these guys at all. They had my ring over at GIA for almost a week and a half. Finally, it goes into auction. First, let me tell you that this is a diamond that is a carot and a half and also has two pink small diamonds on the side. Also several diamonds throughout the entire ring. It appraised about $15,000. They submitted it through the auction and it had listed the wrong description and only got $230? Around there. Of course I didn't take that value because that seems like they're trying to rip you off and just take the ring. And these auctions don't even seem real. When I asked were the auction site was actually at to where I could sign up for it they couldn't give me any information. Finally, they are shipping the ring back but they're sending it to a weird FedEx location but not provided at tracking number yet and it's been almost 10 days. Why wouldn't they ship it back to my house? Oh they're really going to be shocked if they swapped out the diamond because I actually had a GIA report on it and it proves that it's real. If I get this ring back and it's a fake diamond with a different serial number.I'm going to be going to the police and going to the news. Thanks guys.

The people from WORTHY were helpful and professional. They made selling jewelry easy and I was kept in the loop at every step.

They made selling my ring so incredibly easy - they handled everything and kept me posted the entire way! Will definitely use them if I have anything else to sell! Thanks again, Abbey!