WomanWithin

I paid my TOTAL bill and 2 months later they send me a bill with a 40.00 late fee! I called and the man on the other end said I need to listen to him and have proof and send it to the address he gave me that if I did that it would take less time. I looked at my ordering status and found that I had KINGSIZE billing on my woman within! Amount EVERY MONTH for 45.00 WHAT THE HELL

We asked to talk to someone higher up about our order and the person we were transfered to was RUDE for no reason and hung up on us as we were talking to him so pls take this as a warning DO NOT I REPEAT DO NOT ORDER FROM THEM they are a scam they will not help you if something went wrong

I bought 4 items in the wrong size. Confirmed with customer service about replacing identical items in one size smaller. Followed company directions and sent them back. Two items (pants remained at $14.99 when I bought them to when they were received back to when the company shipped replacements in the smaller size). Despite my offer of sending screenshots of all three times I checked, company charged me $2 more per item for the pants - even though they were never listed online for the higher price. Only when I threatened to report them did they credit my account back. Customer reps and supervisors were belligerent and non-cooperative. I was a loyal customer of at least 5 years before they pulled this. Never again. Also, they are not BBB accredited.
Update: I was encouraged after receiving an email response (on this site) from customer service, but was soon, again, disappointed by the lack of cooperation and the continued belligerence from the company's escalation team. No offer of proof or my side of the story was enough. It just made things worse. It's like the company went out of its' way to continue to alienate a long-term, once loyal, customer. I will never understand and accept that I won't order from them again.

This company has the slowest response time and the worst communication I have seen. Ordered a tankini top and bottoms on June 3. After a week finally received an email stating that the item was shipped. Followed the tracking and it literally sat for a week. Three weeks later I finally received a shipment from Woman Within. Unfortunately it was completely incorrect. Not only did I receive a bathing suit and not a tankini top, it was also the wrong size. Followed the "directions" for return and two weeks after I sent it back I did receive an email stating that they had received my return, however, I have heard nothing else regarding the replacement items I requested. It has literally taken all summer to receive a bathing suit that will not be here in time for my vacation. This is sad. Also, beware if you sign up for their emails. You will be inundated with them. They come all day long and can be overwhelming I have unsubscribed from the emails, I have no idea if this affects any other communications with them or not. Horrible customer service. I will never order from them again. EVER! Would give zero stars if it were an option.

I purchased a garment back in September. I did not realize the item was sewn with the unfinished edges on the outside of the sleeves near the shoulder. The weather was still warm and did not look to wear the long sleeves til this point. I wanted to wash the item before wearing when I noticed the poor craftsmanship. I CALLED THE COMPANY WHO REFUSED TO TAKE IT BACK BECAUSE IT WAS A DAY OVER THE RETURN POLICY. Sorry but this was poor quality not just a return. They should have taken it back. I have not been happy with the quality that has been coming from this company lately. I HAVE RETURNED MANY ITEMS RECENTLY AND WILL NOT PURCHASE FROM THEM AGAIN.

The product sizes don't seem to correspond with normal sizes or their own size charts. I order a 2x and what I get is OBVIOUSLY meant for a petite but is marked 2x. This happened more than once. AND, Their return policy is horrible and SLOW. YOU have to pay for sending the items back even when it was their screwup and it takes FOREVER for a refund or replacement! I'll never buy from them again.

I placed an order with Woman Within, my first time shopping and my last. I ordered several shirts and leggings and the web site told me the order ships within 7 business days. What it didnt make clear is it ships within 7 business days of the order being processed. How long does -that- take? However long they wish. They did not even contact me to let me know that some of my items were on back order. I only found out after I had to do some digging to find out where my order was. As far as I know it STILL has not been processed. They were able to send me TONS of advertisements but not one email that my items wont be arriving for xmas. I can see now, having belatedly read all the other comments, that Woman Within just simply does not care. I have written them to complain but all I get are standard cold canned responses. Which are NOT at all helpful. I would like to know WHEN to expect my order. I do not think that is too much to ask considering I ordered two weeks ago. I dont even know if they will be here by christmas or not. I would never recommend this company. You are much better off shopping elsewhere.

Why is it that I pay $50 for a vest and it doesn't fit, so when I try and return it to order a smaller size they want to refund me HALF of what I originally paid? Is that a joke? What a horrible, bull$#*! company. I tried talking to customer service on their chat feature and it keeps closing the chat. RIP OFF $#*! MOTHER$#*!ERS

Their products look very cute on the pics, but the quality is awful! I've got a skirt and a t-shirt and they lasted me three month of okay-looking. Now it's a trash.

On March 4th I received my order. A couple of items did not fit, and I used the return label to ship back. On the 24th I got an email stating that they had received the items... It's not MAY 3rd, and I'm still waiting on my $$... They will charge right away, but are SLOOOOOWWW to return.
I have e-mailed them - nothing
I have tried a chat - "currently unavailable"
I have now been on hold for their (phone) customer service - 29 minutes and counting...
HORRIBLE customer service.

I have been ordering from Woman Within for about 4 years. I've never had a problem with an order but my complaint is that I can't order an item that is listed in their catalog. I received the May catalog that showed some knit shorts that had the Multi Tropical Beach theme. When I tried to order them they were already sold out! In MAY! Not just sold out of one size, but all sizes!
I received another catalog in June with the same shorts and they're still sold out! I sent an email to customer service and got the generic answer that I figured I would get. They ran out because they had more orders than they anticipated.
EXCUSE ME, but the model is wearing that style and usually more people order the style the model is wearing than any other! And it is the only Beach style shorts that you have in the entire catalog! People go to the beach in the summer, especially in the South.
I'm frustrated that they ran out of these shorts before the catalog was even mailed out and before Spring really got started. Please don't send generic answers to me about not enough stock. This is BEACH ATTIRE! You should have thought ahead!

Do not biy if you are in Canada. Not such a thing as free returns. They lied to me I have it in writing still no response from conpany

I placed an order to be sent to my mothers house in Maryland. They refused to discuss anything solutions
and said it was my fault. They would not take a return.

I ordered three pairs of shoes and two bathing suits for an upcoming family reunion at a local beach. After a month of waiting for my items, I contacted the company several times to check on my order. I was told via email and over the phone that orders have been delayed due to Covid blah blah blah. I never received a tracking number on the items I ordered. Then suddenly after 6 weeks and about 10 emails,
I was told that my order was delivered 4 weeks prior which was impossible. I have made numerous calls to the company regarding my never receiving the items and of course the charge is now showing up on my Woman Within account. Customer Service people could care less that you are having an issue and you have to spend a ridiculous amount of time with going back and forth. I don't know how they expect me to pay for items I never received. They now claim they are going to send an affidavit to either have my money refunded or resend the items. I don't know how long this process is going to take but I do know I will never order anything else from this company again.

If you have a return of their crappy clothing, you get charged to return it. Their credit card is a total rip off. I pain mine off and closed it. I'm won't do business anymore with them.

I've been shopping at Woman Within for years. They have mostly casual clothes. Jeans, sweatshirts, knit stretch pants, basic t-shirts, etcetera. The quality of the item really depends on what you order. I've found that even though the underwear come in larger sizes, the quality is sorely lacking. They just aren't made well. The elastic comes unsewn from the fabric after the first washing. So be prepared to mend them yourself or send them back. Very disappointing! The blue jeans I use to love and wear are no longer available. Boo! They were the best item sold on Woman Within, in my opinion. They fit me perfectly, were 100% cotton, with 5 pockets. The quality was outstanding, a pair of those jeans lasted years and the price was unbeatable. Only $24.99! Shipping time is fairly fast (for in stock items), usually just a few days. So, don't waste money on express delivery. It's really not worth it. I also always look up current "Promo Codes" to save me even more money. It's really worth the effort.

Wow $20 dor shipping and $19 for return and it is over 19 days and no credit and over 2 weeks for shipping Please never again I mreturned all but 2 items and they were less that acceptable, Please find another source as no one in todays environment charges such prices for shipping and returns Please go someplace else I am now fighting for $100 in credit Probably will never see that Please be careful PLEASE learn from my mistakes

Clothing materials are cheap. I returned my purchase the very next day only to find out after 2 weeks, that they credited me with a gift card instead of going back to Paypal. When I called she told me she would credit Paypal and when they finally did, (another 2 weeks) it was $20 plus dollars less. Called again and I was told I had to pay some fee of 10.99 along with 12.99 shipping. (But if I accepted a gift card my credit would have been $10 more.) It came in a white padded envelope so REALLY, was it 12.99 to ship here? OMG Never got my 10.99 credited back after they told me they approved it... been another 2 weeks,,,, called again and they wanted to do a 3-way call with paypal to make sure I really didn't get the credit back. Also, it says on their website that they will credit you back to the payment method you used upon a return. They tried to give me the gift card.
WHAT A SHAM OPERATION! I lost my $10.99 just because I didn't want to deal with them anymore. That's how manty companies work. They make it so difficult for the consumer to deal with them that they gain their monies anyway. THEY SHOULD BE SHUT DOWN!