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Wholesale7Reviews 351

3.4
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Wholesale7 Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of products, timely deliveries, and responsive customer service. Frequent commendations highlight the variety of styles and satisfactory communication regarding order status. However, concerns arise regarding inconsistent service experiences, particularly related to shipping delays, stock availability, and inadequate support for customer inquiries. Some customers reported receiving incorrect or poor-quality items, leading to frustration. Overall, while the company has a loyal customer base that appreciates its offerings, there are notable areas for improvement in customer support and inventory management.

This summary is generated by AI, based on text from customer reviews

service
100
value
97
shipping
99
returns
73
quality
91
Mauritius
1 review
0 helpful votes
Follow Jessy M.
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I order two pairs of shoes from them. I have not received them yet but am not even sure I will get any of them. Soon after ordering they send me an email to tell me both shoes were out of stock. I have to change order cause they won't refund me my money back and 2 weeks after I still haven't get any shoes. I tried to log into my account on their website but their system could not recognise my login details anymore :O. So I think this wholesale website is a scam and is only stealing our money. Better buy clothing and shoes on trustable website like laredoute or amazon. They are pricey but genuine. I will never buy from them again that's for sure

Date of experience: July 29, 2012
Nebraska
1 review
1 helpful vote
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Emailed me on a thursday to tell me one of the items I had ordered was out of stock. So I changed to another item and paid the difference (extra) for the item and shipping, then 3 days later they email me on the same order telling me another item is out of stock and either substitute another item or cancel that item. I told them to cancel the item and ship my stuff. PayPal needs to cancel this sellers account this is crazy! Will never order from them again and will tell paypal they need to deal with this seller. UPDATE 7-31-2012 1 full week and still no refund in paypal, was told on 7-23 she was refunding me. Not a honest company.

Date of experience: July 23, 2012
New York
1 review
0 helpful votes
Follow Anna C.
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If you want quality dresses, I do not recommend this website. The customer service is decent, they do reply to your questions very fast but the material on the dress I got was horrible. I paid them around $28 in full because each dress including shipping was around $14. The money went to them and they took days to prepare the order in which they told me the second dress I wanted was out of stock.

I wasn't interested in the items after, but then they told me they cannot refund my money because my order was already prepared. Why would anyone prepare an order and then tell a customer last minute that one item is out of stock and then tell them that a refund can't be made? I let that go and asked them to ship me one dress.

It finally came and I was excited to open it and see it. I was pissed off. The material on the dress felt like a black cape of a Halloween costume that you can find in those party supply stores. It was AWFUL but I paid for it.

I applied for a refund for the other $14 for the dress they said was sold out. And this was more than a week ago and I still haven't heard from them.

Overall, the pictures of their dresses are deceiving. That dress I got looked beautiful on the model in the picture but when I got it, the material was horrible. And also, if you want a refund, you're either never getting one or will be waiting for a long time.

I should've just shopped locally and spent an extra few bucks for a better dress. This was the most disappointing purchase I've made and I want my other $14 back.

Date of experience: July 22, 2012
Malaysia
1 review
8 helpful votes
Follow AZIE j.
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I bought many items from them because the items are so good to sell in my country. However, i have to go thru pain in dealing with them.

1. lack of customer service
2. Do not update their out of stock item in website.
3. mislead customer to order and to make payment
4. Did not confirm that the item is out of stock when they receive. The order - they confirm the status of order and wait until you make pay
5. They only apologize via email after you have made your payment and ask you to replace other item
6 no initiative to suggest other appropriate item with similar cost that you paiyment
7. They cleared the order without sending the items and they only refund when you ask about the money another pain to go through to get them in refunding
8. Do not care attitude
9. Serious game they play to suck people's dollar

At this moment, when i am writing this to this review, i received their email that the items paid have been out of stock.

I lost more than i gain.
I lost my patience

But my customers love their items... how do i get same item with different good supplier?

Date of experience: June 22, 2012
GB
2 reviews
4 helpful votes
Follow Allysha V.
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I never want to write a bad review. I believe that sometimes some store can't meet all the customers expectations...
But the online store www.wholesale7.net is a total fraud! Their website appears to be functional, but it's only fuction is to attract buyers, so that they can steal from them. They make it appear like that have 500 products in stock but there's totally none.
I went to order from them, and told me it's out of stock, so I went to change my order 3 times beacause there's all out of stock. I asked them politely why their website says their in stock when it's not, and they ignore my questions. I finally asked for a refund, but they didn't let me. Instead they put my money in their website as a "in store credit" where you can use it again to reorder. When I ordered, the email from them it's on its way and told me to check tracking # in their website. It's weird but I still went to check and my "in store credit" is gone, no tracking #, and says I didn't order anything for the last 30 days. It's unbelievable! They made that email sent to me like it has been sent by someone else, to make their website look that it has been hacked. I still have all the email exchanges w/ them, if anyone wants to see it!
Their advertisement is everywhere in the internet and everytime I see it, I just want to write an X on the computer screen. They should be taken out from the internet, their store doesn't exist! They don't even deserve a single star for rating..

Date of experience: June 20, 2012
Virginia
1 review
1 helpful vote
Follow Irina F.
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Very very bad service. I have not gotten my items yet, but already I am disappointed with shopping though the site. I have ordered three pairs of shoes that I really liked and a few other items, that I didn't care about. Almost a week later they emailed me and told me that the shoes are not available and asked me if I wanted to replace them with something else. At this point I really didn't care about the purchase - I already knew it's not going to make it to U.S. for my Bday (with 10 day shipping). So, I asked them to cancel the order. They said they are not able to and what I need to do is to find shoes I liked. I told them to ship the purchase the way it is and that I never would shop with them again. Never shopping on a Korean site again.

Date of experience: June 17, 2012
Michigan
1 review
0 helpful votes
Follow CHAU S.
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Dont ever buy anything from this website. Low quality workmanship, cheap quality materials and high shipping cost. Plus horrible and unprofessional customer service.

Date of experience: May 28, 2012
Latvia
1 review
2 helpful votes
Follow Diana B.
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I paid for two items none of which has arrived and about 70 days have already passed. I tried to apply for a refund three times and was only asked to be patient and wait while they were check things with post office though each of those times I did not get any answer. Needless to say, the money was never refunded! Do not buy anything from wholesale7!

Date of experience: April 12, 2012
Canada
1 review
0 helpful votes
Follow sash b.
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I ordered 3 shoes from them. Then they told me one of my shoes is out of stock and asked if I want to be refunded or replace it with other item, so I decided to replace it since it was cheap and I really want those shoes judging from the pictures alone. Beforehand, I asked Kate (the seller) if there is any other item on my order that is out of stock which she responded 'NO' so I replace it with slightly more expensive than the initial item on which I pay within matter of minutes. Shockingly 2 days later Kate (again) sending me generated email telling me that my replacment shoes also out of stock. I became really upset and sent her long email on which she responded with only 'sorry for that' but have yet to answer why she asked me to pay more for item that is out of stock, I didn't replace that one cuz I'm already dissapointed but still trying to cheer myself of having a thought I will get 2 shoes anyway. To my horror, the shoes came only 1! And I again sent them email demanding why they do this to me and they only replied that two items are out of stock and they refund my money.

So I got myself ripped off by this chinesse prick! They didn't even reduce the shipping cost. I had to pay 35$ for 8$ shoes that weight less than 1kg. And I couldn't withdraw my remaining 47$ to my paypal because they only refund it into the website.

PLEASE STAY AWAY FROM THESE PEOPLE

Date of experience: March 25, 2012
New York
1 review
3 helpful votes
Follow Terrie M.
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I used to love this site, until after Chinese New year 2012, they became so unorganized, hired more unprofessional customer service. Quality I won't complain about because of prices, but their customer service is $#*!. I ordered and paid for an item, they tell me it if out of stock, so I cancelled the order with my customer, THEN they notified me it's shipped. AND ITS HAPPENED WAYYY OFTEN, not a once or twice thing, HIGHLY RECOMMEND YOU TO STAY AWAY FROM THIS SITE!

Date of experience: March 18, 2012
Texas
3 reviews
2 helpful votes
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So i ordered a top that stated that the bust was 140CM or approximately 55.1 IN on the measurements. The pictures showed that this 140CM was thorough throughout the whole outfit and so i decided to order it. I received my item and wtf... what I got was NOT 140 CM. I got a top that was around 20 IN on the bust only, which is more than HALF of 140CM. And even worse, it is loose and big on the bust and gradually goes smaller to the bottom. THAT WAS NOT WHAT THEIR PICTURES SHOWED. THEIR PICTURE SHOWED A UNIFORM 140CM FROM BUST TO BOTTOM.
They also charged more for shipping than required. I was charged around $9 for shipping but on the package, it only showed a total of $7 shipping that they paid.

Three stars because the other item that i ordered was the same as shown in the pictures and because shipping is really fast. Even though the shipping method i chose was china air mail, I received my items after 10 days.

Date of experience: March 14, 2012
Philippines
1 review
0 helpful votes
Follow mae g.
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This company is bull$#*!!
February 19, 2012

This company is bull$#*!! I waited 5 days for preparation of orders and used DHL for my fast shipping. And now 2 days after they said that my orders are already shipped with DHL, a customer service told me that my order will be transferred to another shipping company from DHL to Dpex because of a very bull$#*! reason! My point is they didnt informed me earlier about this. They said they have shipped it 2 days ago! This is BULL$#*!

Date of experience: February 19, 2012
California
1 review
12 helpful votes
Follow Kathy C.
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I ordered 3 bear jackets from wholesale7.net and they all arrived safely! The only weird thing is that the quality of one if kind of different than the other two... the fur felt slippery and such on the brown, while on the white and black coats it was perfectly comfy, furry and fine. But all of them are comfy and people envy them and always want to touch my bear jackets ;) Will definitely buy again!~

Date of experience: November 17, 2011
Australia
1 review
16 helpful votes
Follow MrsB H.
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I bought 5 clothing items, a handbag and 2 pendant necklaces. The parcel came reasonably quickly, and their customer service answered my e-mails promptly. I placed an order to try them out. I also like the style of feminine clothes they sell. As some other bloggers have mentioned, they make copies from Korean and Japanese fashion magazines, therefore the item you receive is not 100% identical - different material, more see through, less buttons, shorter, different colour ribbon, lace etc, but reasonably close for a copy. Most clothes were nice, similar quality to any made in China items sold in Australia. An occasional thread hanging, the material is of average quality. The little zip of the handbag's internal pocket broke off immediately, but it doesn't really bother me.

The clothing sizes are quite limited, most come in one size only. You would need to be on the skinny side to fit in. You know, model size. Their L for the pantsuit I ordered was really size 10! So they consider me L, and I'm size 8/10 in shop bought clothes in Oz.

One dress I ordered was out of stock, so I'm currently chasing up the refund from them. I will post again, if I have a problem with that.

I would use them again, the clothes are cheaper than bought in the shops and if you are not after designer quality, this will do. You get what you pay for.

Date of experience: October 4, 2011
Nevada
2 reviews
20 helpful votes
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I ordered 2 things
September 6, 2011

I ordered 2 things. One chiffon plka doted dress and a chiffon leapoared print cardigan. The cardigan was actually good quality, it didn't even have lose strings. The polka dotted dress was still good, you could tell where the stitching shud have been exceeded about 2 more inches. But I could easily fix it. The package did take a while to get to me (Las Vegas, NV) but It was better quality then I imagined. Just don't go in with super high expectations. And you won't be dis-satisfied. You get what you pay for.

Date of experience: September 6, 2011
Canada
1 review
21 helpful votes
Follow jeii m.
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I know everyone seems to think wholesale7 is a bad site to order from, but I have had 2 big orders with them and everything has been quite well. The items aren't top quality, but they're are GOOD quality. The shipping is almost the speed of light and I really enjoy working with them. Even though I worry about working with them sometimes, they haven't given me anything to worry about and they always reply to me when I need them to.

Date of experience: July 29, 2011
Brazil
1 review
4 helpful votes
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I bought a blouse, it cames with a terrible deffect. Kate ask me for some pictures, i send with an email, she tell me the deffect is a style! I try some many times to negociate, in online chat she always say to send an email with photos but never answer my email. Don't buy anything in wholesale.net, you will lost your money!

Date of experience: June 6, 2011
Datura L.
China
1 review
12 helpful votes
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Overall, I'm really satisfied. I ordered 3 pieces only to try them out and I'm not disappointed. All items are of excellent quality (even chiffon dress!, to be honest, I didn't expect it to be that nice).

Date of experience: June 3, 2011
GB
1 review
5 helpful votes
Follow Sandy M.
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Very bad experince dealing with them.So hard to get a refund. Some of Quality dress is hollible can't send it my customer. I won't use their company again.

Date of experience: June 1, 2011
GB
1 review
3 helpful votes
Follow Jacky C.
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I can't think of one good thing to say about this company, they are very unprofessional and don't seem to care about the poor quality goods they send to their customers! Its almost embarassing having to tell your customers that they can't have the product they bought because it is so bad and looks nothing like advertised.

The majority of the things they advertise in the pictures are completely different and look MUCH worse in reality. If somthing is out of stock they simply neglect to update their website or let you know before shipping the goods!

You also have to hastle them for a refund... My advice, stay away and find a better supplier!

Date of experience: June 1, 2011

From the business

Wholesale7.net as online Fashion Clothes Wholesale and Retail site, we have ready stock clothes in all styles design for women, men and kids and more accessories you can find out like shoes, bags and sunglasses.
To serve you better, we do not set any minimum order, so that you can choose retail or wholesale clothes by online pre-order freely.
For the payment ways, we accept PayPal, T/T and MoneyGram.
Our purposes: Honestly in quality, Faster in shipping and Top level service!


wholesale7.net
Founded in 2009
Guangzhou, Guangdong, China