business logo of White Fox

White Fox

whitefoxboutique.com
casual, lounge, evening & party womenAge 19-25, 26-45
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About the Business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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Reviews Summary

White Fox has a rating of 2.4 stars from 1,027 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with White Fox most frequently mention store credit, black friday and phone number. White Fox ranks 78th among Women's Clothing sites.

service
504
value
490
shipping
514
returns
383
quality
452
This company does not typically respond to reviews
Michigan
1 review
0 helpful votes
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Took a long time to respond. But ended up helping so much! Tamara was super nice and helpful. Thank god!

Date of experience: June 21, 2022
Australia
1 review
0 helpful votes
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Returns
January 20, 2020

Honestly amazing with how quick they responded. Got straight to the problem absolutely love this company! X

Date of experience: January 19, 2020
Ohio
1 review
0 helpful votes
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This site has the cutest, best quality clothes! Just put in my second order and I can't wait to get it.

Date of experience: January 25, 2021
Colorado
1 review
0 helpful votes
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I've ordered from this boutique more times than I can count. Never have been disappointed with the clothing or my experience!

Date of experience: November 16, 2020
Australia
1 review
0 helpful votes
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Easy to Use Website
August 15, 2022

Easy to use, quick delivery, good quality.
Would buy again. My jumper is super comfortable and soft.

Date of experience: August 14, 2022
Australia
1 review
0 helpful votes
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Amazing quality!
May 12, 2021

I love buying from white fox, all of their pieces are amazing quality and worth the money! I'm never disappointed with any items.

Date of experience: May 12, 2021
Florida
1 review
0 helpful votes
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Bikini Order
November 25, 2020

Great shipping and LOVE the suits, very flattering pieces. Have ordered several times, sizing is a little hit or miss.

Date of experience: November 24, 2020
Vermont
1 review
0 helpful votes
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Ordering online
November 24, 2020

This store has cute clothes that are made from comfortable material! Only downside is their XL pants run small.

Date of experience: November 23, 2020
Massachusetts
1 review
0 helpful votes
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Great quality
April 22, 2021

Absolutely love everything I have gotten from White Fox Boutique. Excellent quality, plus fast shipping!

Date of experience: April 21, 2021
Australia
1 review
0 helpful votes
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Favourite online store
February 4, 2021

Always great deals/savings on the most fashionable clothing. I love shopping here, it's easy and convenient

Date of experience: February 3, 2021
Australia
1 review
0 helpful votes
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Orla in particular was amazing, her customer service could not have been better. Very happy with my overall experience :)

Date of experience: November 24, 2020
Australia
1 review
0 helpful votes
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I had a great experience when I had to make contact via email, my issue was rectified immediately. FIVE STARS White Fox! Customer for life, thank you

Date of experience: October 15, 2020
Canada
1 review
0 helpful votes
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You can tell a retailer is shady when their return policy is odd and their customer service is non-existent, let alone purposely delayed to make the most out of that shady policy.

I bought a couple clothes to do a review, and accidentally double-purchased an order due to a system error and shipping differences, I tried to reach out in panic to both email and chat with a full explanation and asking that one of the orders be refunded, the chat - despite being sent in the middle of their workday (9AM to 5PM Monday to Friday AEST) was never answered after it mentioned I was going to be reached out to in <12min, I have been keeping that chat window open for a good hour, nothing. After diving into their policies, I then find out that even though I sent the request within moments of my order, they, by policy, WILL NOT REFUND EVEN A CANCELLATION, only store credit, and "conveniently" can't guarantee being able to cancel an order even right after placing it because it takes them 2 days to get back to you.

Not even shein is this shady...surprisingly, the only way i'll ever shop here again is if this is resolved understanding the circumstances and I am properly refunded. Please don't waste your time for this level of clothing quality!

Date of experience: April 3, 2023
Idaho
1 review
0 helpful votes
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Great sweat set
April 11, 2021

Just bought a pair of sweatpants and a matching sweatshirt! So cute and great quality! Will be purchasing again :)

Date of experience: April 10, 2021
Australia
1 review
0 helpful votes
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FAVOURITE ONLINE STORE
October 28, 2020

This store is one of my favourite online stores that never fails to disappoint me. The quality, the style and everything is just AMAZING!

Date of experience: October 27, 2020
Florida
1 review
0 helpful votes
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Great quality!
January 20, 2021

Everything I have bought from White Fox Boutique has been exceptional quality. I am satisfied with every purchase that I have made!

Date of experience: January 19, 2021
Australia
1 review
0 helpful votes
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The team that handled my enquiry were friendly, professional and responded to my enquiry promptly. Thank you WF x

Date of experience: October 19, 2020
Maine
1 review
0 helpful votes
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Hoodies aren't as oversized as I was hoping, but it's fine. Shipping takes way too long, as for the expense that it's it should be quicker.

Date of experience: February 19, 2024
Canada
1 review
0 helpful votes
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Very nice
November 15, 2020

Love this site. I love that it indicates the modele size for comparison. The products are so pretty.

Date of experience: November 14, 2020
Oregon
1 review
0 helpful votes
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I love the styles/sales available at WhiteFox, but most of my favorites are are often out of stock in my size.

Date of experience: July 1, 2021