From the business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
After purchase I saw promotion carousel and wqs worried that it might be fake, however everything went fine, delivery took a while but I've received perfectly packed keyboard. I'm very pleased with purchase and overall experience. Would buy here again!
I ordered rainy75 keyboard.
Quite quick delivery (around 2 weeks China-Poland). Product is matching the description - new, original package, works like a charm. I can recommend 🥰
Great service from What Geek. Brilliant Anbernic device. Arrived pretty quickly considering it was coming all the way from China. I've had so much use out of it already. Would order from What Geek again.
The keyboard was delivered to the wrong house. It took me a while knocking on every door In my neighborhood, in the freezing cold, if they recieved a keyboard. I was lucky that someone was generous enough to give me my keyboard back, you might not be so lucky.
It took a couple of weeks to despatch, but once it despatched I could track it all the way from china to my door.
Really pleased with RG cube XX, the OS came on a kioxia card.
Easy to navigate site. Options clearly labelled. Checkout was simple
Really pleased with the speed of delivery and quality of product. Much better value than other sites selling the same product.
Customer service were fantastic all throughout the shopping experience, prompt and direct with their responses. No fluff, no smoke and mirrors and will likely purchase another product.
Delivery time is "long" compared to what we are used to nowadays always expecting next day deliveries, but for the money I saved waiting a few days didn't hurt!
Was skeptical at first but once they gave me the information all worries went out the window would definitely buy from them again
My daughter gave me a link and I ordered it for her. It came on time and she is very happy with it.
Sad that shipping was not calculated correctly on the site. Customer service was very good.
BUY A QUALITY SD CARD! The bundled one failed in 3 days.
Device is great though, love playing Wii, Gamecube and PS2 games on the go.
This was everything I was looking for in a product. It arrived well packaged and intact.
They say "free returns" but that is misleading. What they don't tell you is you are responsible for shipping fees if you need to return it. Since they are in China, it would cost me $75 to ship a $90 keyboard back. Therefore, it's not worth my return and I'm stuck with an item I don't need because they have a misleading return policy. Also, shipping time to receive my order was very slow because it's coming from overseas.
I bought an in item through this company which I have decided to return. Their website says to email them which I have done numerous times over the past 12 days, and they have ignored all my messages.
I suppose they'll probably wait until the 30 day return window is finished then message to say it's too late.
Do replacement of keyboard color instantly, and responded very quickly
The package came in good shape and without issues. My problem is that it took so long to get to my doorstep. Usually when I order anything from China, it comes in a week tops. This time it took nearly two and a half. I would appreciate sending it through better delivery service next time.
Great products at a reasonable price. Free shipping is a bonus!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members