95 reviews for WebyShops are not recommended

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Darwin W.

Minnesota

1 review

1 helpful vote

Horrible!

September 2, 2016

Here is the sequence of my transaction. There was no indication that the shipping charge was going to be added until it was fulfilled then given the wrong amount rounded up to $47? They sent me three requests yesterday asking me to rate them and one to google 1+ their service. I had already given them 1 star following another request. I explained several times that they should refund my shipping charge they said they would give me a discount on my next order and I explained that their would be no next order until they refunded my shipping charge. No response other than multiple requests to rate them. These people are clueless and are probably just reshipping things received another distributor hence the LONG delivery time.

Order Summary:

Item Brief Description Options Qty Rate Amount
DNZ-******* DNZ PRODUCTS 1-Pc Base & Ring Combo, Savage Round Receiver Short Action, 1in, High, Matte (*******) 1 $46.63 $46.63
Discount ($10.00)
Total $36.63

Your order has been fulfilled.
Order #SO*******
Tracking numbers: *********************
Product Quantity Rate Amount
DNZ-******* DNZ PRODUCTS 1-Pc Base & Ring Combo, Savage Round Receiver Short Action, 1in, High, Matte (*******) 1 $46.63 $46.63
Total $47

Update for Case #******* - "Amount chargerd for my order?"
Hello
The total amount charged to you was $41.58. This includes the $10 discount, and the $4.95 shipping. Please let us know if you have any questions, or if there is anything we can do for you.
Sincerely,

Click here to update the Case online, or reply to this e-mail
Message History
-----Original Message-----
From: ******* (*******@gmail.com)
Sent: Tuesday, August 16,2016 04:26 pm CDT (GMT-05:00)
Subject: Amount chargerd for my order?
$36.63 or 46.63? I had$10 off for signing up for something.

Update for Case #******* - "Re: We want you to Like Us!"
Hello
I'm sorry that you are upset with your order. We had to special order the mount, and it took longer than expected. We offer free shipping on orders over $39.99. Due to your discount code your order was not over $39.99. I apologize if you are unhappy. We would be more than happy to offer a discount on your next purchase. Please let us know what we can do for you.
Sincerely,