We toured around Scotland and I love my cross shoulder bag. It holds so much and is very comfortable to wear front or back
The item was shipped quickly. Canada Post had it in their sorting facility in Vancouver for quite some time but I received it within about three weeks of ordering.
My order was prompt and was a great bag to take overseas with me. Fitting everything I needed! Excellent!
I walk 6 to 10 miles daily and need supplies like water, Kleenex, my phone etc. the pack is light weight easy to use and water proof. A truly great item.
... product was pretty good. I bought 2 slings/fanny packs, I like one more than the other. I now have 4 fanny packs and the ones I bought from waterfly are my 2nd and 3rd most favorite. The MTW Sling from Moment is #1.
I ordered an extender for my fanny pack and it is amazing. The package was shipped really quickly and arrived faster than estimated.
I ordered direct from Waterfly and got a discount better than Amazon. Very pleased with the product design and construction.
No problems, wary of how to clean, advice required. Could do with a longer strap.
Je suis satisfait cependant livraison un peut long
I tried to contact customer service to return my product and there is no such thing, the email on the website and in the order info bounced back and the chat doesn't work. Horrible. Would never order from them again.
I ordered my items over a week ago and haven't seen any follow up communication about the order after the initial purchase... whether it has shipped?, when it can be expected, etc. There doesn't seem to be any way to track the order through the website and then I received an email survey asking about my experience before I had seen a shipping notification. The paypal payment also seems to be going to an email that isn't related to Waterfly... "candygirl" was a part of the email address... It makes me concerned that I didn't order through the right company!
Comparing this to a similar bag I have from Eddie Bauer. Wanted this one because it holds two small water bottles (my other bag holds one) and I like the phone pocket. Problem: The piece of plastic ware for holding the strip in place is harder to use than my old bag. Another problem: Though there are two water holders, (my old bag has one), and they are very small and hard to use. Plus, for 2-3 hour hikes I only want to carry one small water bottle. So I'm not sure I actually care about the double water holder.
Since I usually carry my phone in my pants pocket anyway, today I used my old bag for hiking since it's easier to use plus it's lighter and it's very hot out. I was perfectly content using my old bag. Once it gets cooler I may use the Waterfly bag again. We'll see.
I ordered an item on waterfly, and the purchase confirmation via paypal went to a gmail address that included "candygirl" in the name. When I click on the link from my confirmation email to "view my order" it simply says I'll receive an email when the order is ready, and that fulfillment will happen 12-22 days after that. Feels like a scam. I'll update this review if I actually receive the item.
I placed an order on January 22,2022. I received an immediate email reply confirming my order. Now, one week later, I received an email in what appears to be Chinese. I don't know what it says as I don't speak/read Chinese. I have received nothing in English related to my order. Has it been filled and sent? Is it delayed? I have no idea. I only know that I am not happy with Waterfly's response - or lack of it.
Bought early x-mas gifts in August - decided I don't like them for gifts but was unable to return even though I have the receipt and original packaging. Terrible customer service.
I can look up my order and have been trying to find tracking information. As yet my item has not shipped, so I cannot really determine whether my experience with this seller is positive or not.
It's the perfect carrier for what I needed. Traveled to Europe and wanted something to wear in front which would act like a "purse". Plus
Fit a nylon zip up "jacket" in rolled up in case I got cold!
I used my panniers on my first overnight bike tour. They kept my stuff dry in the rain and we're easy to remove and clean. Love!
Ordered more than a week ago and haven't even received a shipping notification... and now received an email asking for feedback written in Mandarin Chinese.
I have not heard from anyone about my purchase and have not received it as of yet I would like to know where my purchase is and when I will receive it.
Overview
Waterfly has a rating of 4 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Waterfly most frequently mention fanny pack and great bag. Waterfly ranks 7th among Outdoor Equipment sites.
WATERFLY represents not only just the feeling also the versatility, sportiness and fun. WATERFLY offering the stylish essentials for your daily which can be perfectly fits up your casual or sporty outfit. WATERFLY holds the spirit of perfection, using the most precise techniques to produce top-of-the-line products.
Precision Craft
As persistent of perfection and environmental consciousness spirit, WATERFLY stick on using costly but recyclable materials for all fabrics, selected the nylon wire with high elastic and also the resistant minus 40 degree material buckles for each product.
Innovations
Innovations is the constant pursuit of WATERFLY, but quality always comes first. Over the years, we've learned quality is never an accident; It is precisely because of our strict requirements for product quality that we can be widely trusted by users.
Excellence, perseverance, comparability, and exquisite craftsmanship made us to become successfully replace many big brands and become the most very choice in the eyes of users. WATERFLY is your absolutely trustworthy brand.
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- Shenzhen, Guangdong, China
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Business History
He always want a convenience and durable bag from his imagination. That kind of fantasy just like the vivid butterfly elf was made from the water. That purely and lightness.
The story became to the concept of the brand. The inspiration presenting the lightness and freshness and pureness. Accessible price and exquisite are the goal we are achieving and Adam believes that is satisfy for every who had any of WATERFLY's product.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members