We enjoy the convenience of their drive thru window and that we can set up a notification service where they will contact you by phone when your prescription is near it's renewal date.
One less thing to worry about.
This local Walgreens is a mess. Disorganized, poorly trained staff and dirty. People hanging out by counter chatting with front end staff. Picking up medicine three days after request and being told it was put back already. Always having to wait. Frustrating, until I took my money elsewhere.
This was by far the best experience I've had ordering contacts. Great price, Easy to Use website, Super fast delivery (arrived within 4 days), and Great Product. Not sure why all the negative feedback this site has been receiving. I guess only the peeved people write reviews? I'll be ordering from them again. :)
Just got terminated from the Morningside Walgreens in Sioux City Iowa, for apparently not having a so-called correct tone of voice when speaking over the radio. Should I state that this Walgreens does not have any African Americans at this location. The Manager and Assistant Manager are very unprofessional... they need to be trained before receiving such a position. I really felt discriminated against... Sad place for 2021. Get over it Racist people... CIA
I had never heard of drugstore.com till I was shopping online for filters for my new humidifier about six months ago. Drugstore.com had the lowest prices... lower than I could find on Amazon, Ebay, or elsewhere. Just a few weeks ago I learned my wife had been buying skin cream from their website after a recommendation from a friend who did the same. Seems this company just might be one of the best kept secrets out there. I've also placed another order from them more recently (personal item) and must say I have been extremely satisfied each time. Quick shipping, great packaging, and super prices! Glad I found them.
U(you) need to stay away from this site. Misleading information, have had my funds on hold for ten days through PayPal. I cancelled immediately after placing the order and they have a pending on my account. Worst customer service.
Did you notice no rebuttals from management... they can't argue with their lack of integrity. Should have read this beforehand.
Online chat service is beyond reprehensible. It would be better if you removed this feature then constantly misrepresent and contain egregious errors like you do. Chat records are below. This happens every time I attempt to contact Walgreens.
I have ordered from Drugstore.com for years. My order history take a few pages. While I don't find their prescription service competitive (or fast enough!) my OTC orders ship sometimes within HOURS or being placed and I always have them in 2 days. Maybe I am lucky to be near a distribution center but few web sites move as fast. Their prices are better than I can pay locally on MOST items (not all) and now that they dropped the free shipping from $49 to $25 I can place a quick small order and out it goes. Perfect!
Walgreens is kinda lazy when it comes o details. You have to watch them like a hawk. They will mess up your prescription. The left hand does not know anything the right hand is doing. Other than that, they're great!
Walgreens - Everywhere! Quality, convenience, very trustworthy - always.
They also do a great job of getting to know and acknowledge their customers.
Always clean stores, bright, cheerful, and easy-to-find the health goods you want as well as many household items!
Really bad shipping policies and terrible customer service. Recently ordered large order of items we needed. Order shipped from New Jersey. I live in PA. Short ship time to PA (2 days) ten Lasership holds package 20 miles from my house for 11 additional days! Drugstore.com doesn't care. First they don't even read my original message- send back form letter about 1 day delay with Columbus Day. When I wrote back - they continued to spout policies about no guarantees. How do they think they will compete with Amazon if they partner with substandard shipping and brush off customers.
I made an on-line appointment for a COVID booster shot for myself and my wife. When we showed up at the appointed time, we were told that they were out of vaccine. They claim that they had notified all scheduled customers by phone. There was no call from Walgreens on our answering machine.
Extremely reliable in terms of shipping and getting what you asked for at a much reduced priced as compared to buying from your doctor (at least that was my experience). I know this is one of the most reputable companies online so I trusted them and costco didn't have the brand I wanted.
I get all of my medications through Walgreens. Their interface is very easy to use and they are very good about alerting me if there's an issue with one of my scripts.
The online part of the pharmacy runs well. The wait time at drop-off and pick-up in person... well, not so much. The one I go to on Rt 88 in Brick, NJ often has long lines both in the drive-through and inside and you sometimes are waiting 20 minutes just to pick up something that's ready or to drop off your paper script with them. They could use a bit more speed on the face-to-face end of things.
Though expensive they are everywhere so you can always pick-up your prescription or refill! Their own brand items of OTC products are also good. I think they are underrated but from me thumbs up due to convenience.
I'm not sure if it's possible but I feel like their contacts might be fake. They are getting dry quicker than before only a few hours on. That's never happened before. I hope they don't make their own contacts and brand it as the big companies. Oh well.
I had an issue with my got lodged $25 refund. So, finally I received double amount in-store credit. Solomon's decision! Well done! Just made new order and already got shipment confirmation. The issue is resolved. 5 stars!
Drugstore dot com had fair prices, but getting free shipping was a hassle. We were inundated by emails and the only option at the time was stop all emails. That resulted in us losing our points. Other drug store and online retailers just apply the discounts on the spot, or offer them at checkout. I gave them three stars in case they've improved things.
I didn't think I would ever grow to love Walgreens. But over the years they have changed! Evidently they experienced a growth spurt and started appearing on every corner in my city it seems. Then lots of 24 hour Walgreens started up. Not to mention, the holiday hours they make accessible to people. I can remember last year around Xmas when most stores were close except Walgreens and Sams club. Yes, Walgreens has moved to a whole new level, from what I can see. They also run great sales from time to time. Great place to pick up personal needs and other items.
My latest order was placed on 8/8/15 at 4:11 pm and received sometime on 8/10/15! I was at work so don't know the specific time delivered. It was an extensive order consisting of hair color, face toner, eyebrow pencils, lipstick and an assortment of other toiletries. Though there were probably 15 items, everything was accounted for, and plastic wrap had been placed over bottles containing hand lotion, foot lotion, the toner, and even the lipstick. The drugstore.com reliable service and speedy shipping are next to none. I am totally sold on purchasing online from this company and having the convenience of packages delivered to my door rather than going from store to store to get what I need. Thank you, drugstore.com.
Overview
Walgreens has a rating of 2.2 stars from 772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walgreens most frequently mention customer service, next day and store manager. Walgreens ranks 2nd among Pharmacy sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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