I am a former paying customer of Voices.com, and was recently sent an email from them offering me 50% off their ridiculous annual price of $499 to come back. The coupon code was aptly named, BABYCOMEBACK, so after some thought, I decided I'd pull the trigger and jump back into the madness, since at that price it might be worth it. However, after several attempts to use the code, the site wouldn't let me use it. So, I sent an email to them stating that their site would not allow me to use the coupon code. I called the next day, and got no one on the line, so I left a message, no reply. So, I called again the next day and they referred me to Evan Wiebe, Senior Talent Account Manager. I left another VM with him, and waited. Finally, Evan responded only to tell me that the coupon had expired and the best they could do was offer me $100 off the annual fee, if I was interested. Hell no, I wasn't interested! I then forwarded him the email that I had sent to their website with a time stamp that clearly showed that I was well within the time limit of having the coupon honored. However, Evan told me that they had no proof of my email showing up in their system, and he asked for more proof. What other proof is there, other than a friggin' email with the time stamp? Am I some computer wizard that makes fake emails to be able to use a coupon code BEFORE it has expired?! He claimed that it just didn't add up. If this is how they treat former customers, then I don't want any part of their company. And go look for yourself about their shady business tactics that I researched after I went through all of this. Let my VOICE be heard: Steer clear of this company!
12/18/19 In one year as a member on the site, I booked about a dozen jobs and made nearly $6,000. So I clearly earned back my $500 membership fee and then some. I read for just over 800 jobs. Over 200 of those jobs never closed, meaning that for whatever reason, the clients never picked a winning candidate. That could have been because projects were canceled, they found voice talent elsewhere, etc. But voices.com really emphasizes that you should be booking between 2% and 7% of your auditions. Since roughly 25% of the jobs I read for never closed, my booking rate was negatively affected. I left voices.com after a year strictly and only because of this reason. Cameron Pocock? Yes, as many here have said, very nice guy. He indicated several times in our two conversations that my low booking rate was due to issues on MY end... audio quality, my ''announcerish'' voice, my cover letters, or my demo page. I never really bought any of that because I've always done really well in voiceovers (going back to 1976) Cameron did have several great suggestions, but ultimately, none of them could compel 25% of clients to pick a candidate and close their jobs out. Interestingly, while the site was insistent that my low booking rate was due to a number of factors, they also tried several times to upsell me on their $3,000 annual membership. ''Hey, you're not booking a whole lotta jobs, sir, but if you'll spend MORE money with us, maybe that'll help.'' I never quite believed that. Cameron, and most of the other folks, with whom I dealt on the site were really nice, but I have found voiceover income to be consistent and equally lucrative by doing business on a couple of similar sites AND with local radio/tv. Voices.com features some very strong VO talent, and I did feel honored to win a job for Budweiser while I was a member there. The site isn't perfect. You have to read for a sh**load of jobs in order to book work. While they really emphasize the importance of a demo page, I never booked ONE job as a result of having the page. Ultimately, you book jobs on the site by auditioning. Thankfully, when you do book a job on voices.com, it can pay extremely well. If voices.com can convince more clients to pick a VO talent for jobs, I'd certainly return as a member. Scott T
To: Amber O'Neil, Mark Schaefer, Mike Birkett, Katie Weed, Julianna Lantz and their teams:
Just wanted to drop a note to give you some background on my experience with Voices.com.
I signed on as a Premier Member end of November 2015. Having built and used a home based Broadcast quality studio I had the qualifications and experience for a Premier Membership. Julianna Lantz walked me through the process of how best to set up my profile she spent time answering my questions, giving me her insight in how best to get things set up. I had a lot of potential material to consider and she gave me some honest and expert opinion on not necessarily WHAT I should put up but HOW I should present it.
I completed my profile and started posting auditions latter part of December. Not much happened over the holidays and then suddenly BOOM! Since January 1,2016 I have booked over 12 jobs in 30 days.
What is most amazing to me is the complete opposite of all the myths Ive heard from fellow voice actors and industry blogs of a Pay to Play site. Sure there are sites out there that literally are just a clearinghouse for auditions. The Voices.com, business model, however, is the furthest thing from Pay to Play. In fact, when people ask me what Voices.com is I tell them Voices.com is my Managed Worldwide Agent. And heres why:
1. Voice Match Software:
Since completing my profile with few exceptions, the auditions I receive are right in my sweet spot I have the opportunity to truly challenge my range without trying to be someone Im just not. Voice Match helps assure Im not miscast.
2. Site Workflow:
The Voices.com workflow and site is screaming fast and intuitively laid out attractively built easy to navigate and quick to assess everything from the job posting to auditioning to working an awarded job has exceeded my expectations. Also, I dont waste my time anymore on Industry Blogs because the resources, industry podcasts and information on the site is unbiased and accurate.
3. Quality of Clients:
Every client Ive worked with was professional, prepared and fun to work with. Ive had more opportunities to work on some very well produced spots equal to what Ive done historically through an exclusive signatory Agent and Ive worked on some National award winning spots in my career.
4. Return on Investment:
I cant think of any other business model where for less than $500.00 a year you get up to 10-15 qualified auditions a DAY with the level of representation, exposure and on-time payment for your work as an artist.
For example:
A) One of my first job awards was a $200.00 Local: 30 TV spot. I was thrilled for the work. That $200.00 job turned into a $2,100.00 campaign which took me just under 3 hours with the client. Thats not just equal to scale work that blows it away.
B) My first full month I paid of my years membership, bought a full version of Source Connect, AND bought a high end-broadcasting microphone Id had my eye on for a year. And all in my first full month of work. My next 11 months? Its just my time. Doing what I love. Wheres the downside? I cannot think of any other business model where you get the opportunity to do what you love charge for it, have the jobs managed, and assure you get paid promptly, without having to hound your client and create an uncomfortable situation.
Anyone who calls themselves a Voice Actor, Voice Artist, Voice Talent, Voice Over etc., but grumbles at the number of auditions I have to do well, it might not be the Career for them. Going back and listening to some of my early auditions, Ive come further in 60 days that I did in my last 15 years as a Voice Actor. To me, its work but its Practice that can pay. As a matter of fact I recently auditioned for a job that was so incredibly written and produced I said out loud I would do that one for free. And you know what? I got that gig. And I got PAID.
As a professional Voice Actor that is eligible for all sorts of work the return on investment for Voices.com and the value of the Voice Match technology, the Account Management and the SurePay System has changed my career. And blown my expectations away.
They say: Do what you Love and the Money will Come. Well, I spent 25 years NOT doing that. Then I found you. And I took a chance. And its paid off in more ways than I can tell you.
Thank you for getting it right.
Regards,
Bryan Carmody