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VikingBags

How would you rate VikingBags?
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New Jersey
1 review
2 helpful votes
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Rip off
July 25, 2017

I purchased saddlebags from this company for my Fat Boy Lo. One arrived damaged and the bags did not fit the motorcycle. The turn signal relocation kit was missing parts as well. I contacted the company the day after they were received. Every communication asked for additional pictures and I'd be sent another PDF. After multiple pictures had been sent, they acknowledged that the mounting system for the bags didn't fit the bike and one was damaged. Instead of the money back guarantee they advertise, I was emailed that they would consider refunding me 10% of the purchase price. Never saw that either. Don't waste your time or money.

Date of experience: July 25, 2017
Alabama
1 review
0 helpful votes
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I ordered a large leather sissy bar bag for travels and smaller bag for day trips. Both are very well made with plenty of room. Scott Adam was so incredibly helpful and answered all my questions. I highly recommend Viking bags and Scott for your motorcycle gear.

Date of experience: September 13, 2017
Florida
2 reviews
0 helpful votes
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One stop shop for gear
September 15, 2017

Since I started riding gear has always been important to me. Without breaking the bank the gear and services that viking offers is great. Scott was my customer representative and did a fantastic job! I now have three viking jackets and have not had an issue with any of them. I recommend them to my friends and will continue to do so. Thanks again!

Date of experience: September 14, 2017
Missouri
2 reviews
0 helpful votes
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Loving the Viking bag
March 15, 2018

I wasnt sure about the size of the bag but it works great, the magnets are strong and I have always had very quick responses from their service Dept for everything Ive bought. No other bag has stood up to the kind of riding I do.

Date of experience: March 14, 2018
Florida
2 reviews
1 helpful vote
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Loving these saddlebags on my super glide. One of the best things are the quick release snaps under the straps cos I don't have to undo the whole buckle belt thing. My bags were stolen outside a motel cos someone just cut throw over straps and took them so this time I mounted these bags with their quick disconnect brackets which are pretty heavy duty and come with a key lock too. Really easy to take the bags off for cleaning the bike, just need to twist the key on brackets and take the bags off. A lot of people have asked me where did I buy these bags and get a lot of compliments too so they definitely look good. Can't be happier!

Date of experience: February 16, 2017
New York
1 review
0 helpful votes
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This product really did the trick, it is big enough for a weekend trip and small enough for day trips or running errands around town,I went up to Hollister trough freeways and winding roads and did not become loose, I really enjoyed the laptop sleeve and all the extra pockets as I made sure I fulled all them out, it is stylish and sturdy, can't wait to take it on more trips.

Date of experience: May 2, 2024
New York
1 review
1 helpful vote
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I ordered saddlebags using their browse by bike feature. They came and did not fit the bike. They would not pay for return shipping, even though their website states you will receive a return label via email and retain the tracking number and use it for every correspondence with us. Even after calling and stating this argument, they refused to pay return shipping on an exchange.

Date of experience: June 25, 2018
Wisconsin
3 reviews
0 helpful votes
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Viking bag products are made with extremely durable material. I really liked the quality of the buckles and stitching. I worked with Pamela Smith from Customer Service who was very nice, supportive and answered all of my questions.

Date of experience: October 22, 2018
Utah
2 reviews
0 helpful votes
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Most of VikingBags products are 'universal', meaning they will fit on a large percentage of bikes but not specifically made for your exact make and model. It's important to be patient when you receive your bags and try to mount them on your bike. These were far less expensive than other brands and a fantastic deal for the quality product you get, I was expecting subpar materials and not the attention to detail in the zippers, D-rings, and construction of the straps. But don't expect detailed instructions and use your common sense when mounting on your motorcycle. They give you a ridiculous amount of attaching options and straps which make the mounting process much more easier. I have three different types of their bags and use them on my four motorcycles, just doing a few strap adjustments when switching bikes. Scott Adam in customer service has been fantastic to deal with. I'd recommend these bags to anyone.

Date of experience: September 24, 2018
Florida
1 review
0 helpful votes
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Sure this company doesn't have the best reputation but i was referred to them by another member of my honda forum. They sell solid high quality bags for a good discount. They're not the highest quality but they're much better than anything in the similar price range. I would say that they're the best compromise deal out. If you purchase your own brackets ( much better off doing that cuz their mounting hardware isn't great) you'll be a very happy camper like me!

Date of experience: March 13, 2015
Florida
1 review
0 helpful votes
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The hard saddlebags are the best deal on the market right now. I got them for almost 400 shipped. They come with keys and hardware, no where else is going to have this build qualiuty for the same price. I'm very satisfied with my purchase. I didn't deal with their customer service so i can't really comment on that but I think you should give them a chance. The quick release brackets will help the installation a lot, I would recommend springing for em.

Date of experience: March 6, 2015
Illinois
1 review
0 helpful votes
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Excellent Working
February 3, 2021

I was one of "those customers." I ordered a pair of bags had to return them for a defect, and then had to return them, because I'd gotten the wrong size. Each time, the CS worked well with me, and the return/exchange process was quick, efficient, and went smoothly. It's the kind of service I've come to know and love about vikingbags.com since they were New Enough.

Date of experience: February 2, 2021
Washington
1 review
0 helpful votes
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Great bags, UNBEATABLE
February 15, 2017

I bought Ultimate shape saddlebags for my '05 Honda Shadow Sabre 1100. I must say the bags are better than I was expecting. The are rigid and the round tear drop shape just looks perfect on my Sabre. I've been using these bags for more than 6 months and they still look good as new. I've rode through heavy rains without getting a single raindrop inside the bags thanks to velcro on sides of the lid. You cannot beat the price, at least I could find anything better than these. Last pair I bought from saddlemen only lasted for a couple of months, wish I had chosen Viking Bags before.

Date of experience: February 15, 2017
California
2 reviews
0 helpful votes
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Great bags
May 29, 2015

Their hard bags are hard to beat when it comes to the price. It's under $500 for saddlebags that lock and have mounting hardware included. You can purchase a quick disconnect system from them as well so you can remove the bags when you don't need them. Great deal IMO.

Date of experience: May 29, 2015
Texas
1 review
3 helpful votes
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After previously purchasing jafrum saddlebags for my bfs vstar and being very unsatisfied. I found vikingbags being heavily advertised online. After taking a quick look at them and reading some reviews on yelp, i took the chance and leap of faith. This company hands down has the best high quality saddlebags available for the money. Other companies dont offer saddlebags and such a good value for your money. My bf is actually thrilled and doesn't have any complaints. Great success for me.

Date of experience: May 30, 2014
Florida
1 review
0 helpful votes
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Decent company
April 3, 2015

I had an issue on the hard bags that I bought. They were such a hassle to install but the nice guys at their customer service department was able to guide me through it. Just beware that their bags are great, but the installation is fairly difficult.

Date of experience: April 3, 2015
Canada
2 reviews
1 helpful vote
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I had an issue with one of the bags and I contacted Viking and after careful review of my concerns they contacted me and were willing to work with me. Great group of people and better yet a really great looking and functional set of bags. I hope to have on the bike for many more mile. Thanks Viking.

Date of experience: July 16, 2021
California
1 review
0 helpful votes
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LOVE MY WARLOCK JACKET!
September 11, 2018

Jacket fits perfecy and I've gotten lots of compliments on it! I LOVE the ability to use/not use the thick liner on long rides... cold in the AM, then hot all day... In my leather jacket I either froze or had to sweat bullets. Since the liner fits perfectly in my swing arm bag, now I'm always comfortable no matter how unpredictable the weather! Amazing! Lots of zippers for all your stuff and the back of the jacket really covers your bum- no back drafts! Velcro straps at the wrists are great, too! LOVE it! Highly recommend! Excellent customer service by Scott Adam! Really happy with the whole experience!

Date of experience: September 10, 2018
South Carolina
1 review
0 helpful votes
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Excellent product!
September 18, 2018

Purchased the Hammer series large saddle bags for my VTX. Very easy installation and the look is amazing! I really like the all-around Velcro seal so the lid doesn't flap. The locks are easy to operate as compared to other locking bags. The bags have a tear drop shape in the back end which allows for a bit more space. Scott Adam was great help with any questions I had with the product. Definitely recommend!

Date of experience: September 17, 2018
South Dakota
1 review
1 helpful vote
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10/10 Great Service
September 15, 2017

First off I want to thank Scott Adams for helping me by answering my questions, he was very helpful. I ordered the Ironclad motorcycle textile jacket and the Saxon riding pants. Both shipped very quickly and are fantastic quality, very padded, excellent riding gear. I would recommend this company to friends and will definitely order from them again.

Date of experience: September 14, 2017

Overview

VikingBags has a rating of 4.7 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VikingBags most frequently mention customer service, sissy bar and swing arm. VikingBags ranks 6th among Motorcycle Gear sites.

service
39
value
40
shipping
39
returns
25
quality
40