VFS Global

VFS Global, a subsidiary of Blackstone, responsible for providing India consular services in the USA, has come under scrutiny for its mandatory imposition of fees, particularly SMS charges, which are optional in nature. This practice, while seemingly harmless, has allegedly generated over half a million dollars in just two months, raising concerns about its ethicality and transparency.

The online portal of VFS Global is accused of manipulating users by discreetly adding SMS fees to their transactions, regardless of whether the service is desired or not. Despite numerous complaints and attempts to address the issue with both VFS and the Embassy of India, no action has been taken to rectify the situation. This failure to address customer concerns suggests a lack of accountability and transparency on the part of both VFS Global and the Indian authorities.

It appears that VFS Global and its affiliated institutions have prioritized financial gains over customer satisfaction and ethical business practices. By imposing mandatory fees and disregarding customer feedback, they have demonstrated a disregard for the rights and interests of the Indian diaspora in the USA.

In conclusion, the mandatory fees imposed by VFS Global for India consular services in the USA, particularly the SMS charges, raise serious ethical concerns. The lack of action by both VFS Global and the Embassy of India to address these concerns reflects poorly on their commitment to customer satisfaction and transparency. It is imperative that steps are taken to rectify this situation and ensure that the rights and interests of the Indian diaspora are safeguarded.

Me parece un pésimo servicio, pues si bien es cierto que el staff es amable, la información provista no es real. Me dieron un tiempo estimado de tramitación y mi expediente duro 2 meses. Quedaron en enviarme un correo cuando llegara la visa y fui yo la que tuve que darle el seguimiento. Pague el servicio de revision previo deposito y nadie me reviso l documentación. No hay forma de trackear y saber el estatus de su solicitud. No toman el telefono y no responden el correo de customer care. Es increible la impotencia que siente con esta entidad. Lástima que un país de tanto prestigio como Reino Unido, escoja una entidad tan deficiente para que la represente en la República Dominicana. Lo unico que logran es que no vuelva a aplicar para ir a UK, porque es malpasar

VFS global customer care number
700.3041.460===700.3041.460
VFS global customer care number
700.3041.460===700.3041.460
VFS global customer care number
700.3041.460===700.3041.460

Mi aiuti per favore Invio il visto familiare per moglie il 12-09-22 Ma dopo c'è molto da fare. Per favore aiuta mia moglie a venire da me

Their website is terrible. Booking an appointment is nearly impossible—it always shows no availability for a long time. Even if we find a slot, it disappears by the time we enter our details, no matter which country we apply from. The only option left is to visit in person and pay for premium services, where slots are surprisingly easy to get. It's clear they are tricking clients into paying extra. This has happened to us many times. When embassies handled visa applications directly, it was much easier. VFS has completely ruined the system.

I tried many times to sign up VFS for making an appointment for French visa, however, there were always flags, failure, saying that I need to "activate" my account, even I received their email with link to log in. I believe it is tricky because they are trying to make extra money and want all customers to buy their service to make appointments for visa applications. When I called and talked to a lady, it is so hard to understand what she is talking about because of badly and heavy accent.