Vevor has a rating of 4.3 stars from 2,388 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality, great price and fast delivery. Vevor ranks 2nd among Outdoor Equipment sites.
Their equipment is garbage and they refuse to issue a refund. They continue to give excuses and everything they say is an additional 1-3 days. Their no phone number to call. Only a chat that responds hours later. Avoid this company at all costs.
I was skeptical going into the purchase, as I had not heard of Vevor before, but I had a great purchasing experience. The packaging was great. The product was great - nothing broken or missing and it is of high quality. I will definitely purchase from here again
Received jack the very next day, jack worked perfectly, great value, always have had great experience with Vevor.
I love the vevor line of tools and they have always been very good products for a great price. Everything I've got from vevor I've been very pleased with, even I'd say very impressed with the company. I've actually recommend vevor to friends and family. I would love to test some of there new tools to review them. Vevor is awesome!
This is lightweight, perfect for me to carry. It came with wheels, but I couldn't figure out how to make them secure. But, it's so light, carrying it from job to job is not an issue. It's powerful suction makes cleaning a breeze. I love this little guy! So much easier to use than my husband's giant shop vac!
The cart was exactly as described. Felt that the jigs for the tires were an excellent guide for size very easy to put together. Just what we were looking for.
Bought it online and received it two days later. That was nice. Hooked it up with no problems to two 12 volt 114 amp hour EverStart batteries. It works good on grid power now and the screen shows everything is being monitored ok. 13.5v input - 122v output, battery level full bars, 23 Celsius and a big smiling sun face! I'm a happy camper. Would highly recommend this unit for a sump pump back-up unit. The price was also the best on this site.
I had never heard of Vevor before but I decided to give thrm a try and I eas surprised at the quality of the products I've purchased, shipping eas fast and because tracking eas provided I knew when to expect my orders, I truly recommend Vevor the products are great.
W. Baldwin
Bought this cart for yard work because its narrow enough to pull behind our golf carts. Second advantage is my Granddaughter loves riding in it when it's empty! Easy to put together also.
Shipping was faster than expected, no issues from ordering to delivery. The quality of all products I have ordered has been excellent and will continue to order.
Just purchased and received this power-washer. Put it all together. Started adding fluids and then gas started leaking just as fast is you put it in. Explain that to the customer service person and they said we need pictures and videos of it doing this to help you.
Update from Vevor: We have successfully requested a full refund for you as the solution in accordance with our commitment.
Dear customer,
We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
We have assigned a service specialist to address your issue and we will send you the message with effective solution or further details within 24 hours via livechat. Please check your inbox. Our team will be sure to help you sort it out!
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor
I purchased an Ice Machine from Vevor through Amazon, with 1 year warranty and "lifetime technical service support" quality gurantees. The product worked well until a problem occurred with the lighting. I raised the issue through Amazon Seller Contact and ended up corresponding with Vevor directly, then in parallel via Amazon Seller and Vevor support ticket correspondence. Long story short, Vevor would not help with the issue, since the machine was out of warranty. They told me explicitly "... repair it yourself." I pressed that they had "lifetime technical service support" in their listing as well, so I had some expectation of troubleshooting assistance. In response, they removed the original listing showing their lifetime technical service support guarantee. Fortunately, I had already taken a screen capture as a matter of record. I've had to log a Supplier issue with Amazon at this point. Suffice it to say, any company that would go so far to retrospectively change their gurantee to get out of their quality statement is not to be trusted.
Dear customer,
I am sorry for the unpleasant experience with you.
We are now following your ticket, NO.: 1743341723027 and we will soon be back to you.
Thank you for your patience.
Best regards,
Vevor
I purchased the rubber 12x12 tiles for my deck. Shipping was very prompt. They weren't as easy to cut as I hoped, but I trimmed the extra tabs off and it looks great. They aren't quite as comfortable on bare feet as I had hoped, but totally walkable. Hoping that still applies when summer comes, but the decking was too hot anyway. Over all, I'm very pleased to have found them.
7 weeks and still waiting for them to refund or replace the faulty item. They are not helpful and offer part refunds which is not acceptable - who would accept a 20% refund, it's disgusting. When something has a warranty it should be refunded in full or a replacement offered. It is completely ruined so repair is not an option. Avoid this company at all costs. Shocking. Purchased a VEVOR Portable Storage Shelter Garage Storage Shed and not even 8 months after purchase it's falling apart. Terrible after purchase service, have been chasing a replacement or refund as it has a 12 month warranty but getting nowhere after 7 weeks of follow up. Don't waste your money.
Dear customer,
Thanks for your message
The refund is finished, please check your paypal
Please feel free to contact us if there's anything we can do for you
Have a good time
Regards,
VEVOR
Quality is good and I like the ballast box. The only issue I have is that the packaging is thin and the handle on one side had the paint worn off due to the thin cardboard was worn through. Not the best but a little paint and good to go. Not like it isn't going to have a lot of scrapes and scratches. It's for a tractor.
We found Vevor trying to save a little on some major projects. To date, each item we've purchased has arrived when indicates, the quality is what we expected and fit our needs. We look forward to many more valuable time/money saving shopping at Vevor.
I needed new cold sparks for a wedding. At my door within a few days. New design seems efficient and my clients were extremely satisfied. Using Vevor for years. They need white versions with a road case and they'll have more of my money.
First of all, this is lower cost slicer, so it's hard to be super critical. It does a great job on cooked meat. Did a pretty good job on frozen meat (slightly thawed). One pro tip is to grease the tube that that slicing platform rides on. It makes it easier to move the platform and if you're fighting that, you will get bad slices. Another gripe is that while cutting frozen meat thinly for shaved steak or chicken, you will find yourself putting pressure on the meat towards the blade. This will push the width of the slice further apart. You will need to re-adjust often. Otherwise, this is a fantastic slicer and especially fort the price.
With the exception of 1 problem that was remedied by the customer service team all 5 tools I've purchased direct from Vevor are great, sturdy and perform the way they should.
Constipation the product came as described packaging intact delivered to the front door and a timely fashion.
Shopping was fast and easy. Purchased torpedo heater. Price was very good. Only thing I didn't care for was the heaters room temp gauge displays celsius instead of fahrenheit. Americans use fahrenheit and don't relate to celsius.
Answer: Bought a new ice machine from them and when it got there it didn't work they told me I need a new compressor or new mother board. Why do I have to pay for parts when I just bought it and doesn't work. Don't buy anything feom this company. Takes them 2 days to reply then just say the same thing over and over. I s3nt them pics and videos of the machine the next day it came. Nothing they are robbing people for there hard earned money
Answer: Scam in my experience. No help from customer service and no reply to email
Answer: Thanks for your inquiry.Here is our Shipping Time DELIVERY DAYS: 2-6 Business Days (More Time and Extra Fee for * Heavy and Big-size Products) Processing Time: 1-2 Business Day Here is our shipping policy: https://www.vevor.com/pages/shipping-policy
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello Jim,thanks for contacting vevor. Could you kindly send us your order number?We'll check it for you.
Answer: Hello,could you send us the product link you asked about?
Answer: Did you order it from Amazon?If yes,you need to contact your store on Amazon.
Update from Vevor: We have successfully requested a full refund for you as the solution in accordance with our commitment.
Dear customer,
We deeply apologize for any inconvenience caused. We value your satisfaction and want to ensure a smooth resolution for you. Thank you for bringing this matter to our attention and we would like the opportunity to address your concerns and regain your trust.
We have assigned a service specialist to address your issue and we will send you an email with effective solution or further details within 24 hours. Please check your inbox. Our team will be sure to help you sort it out!
If you have any further issues, please feel free to contact us.
Best Wishes,
Vevor