ValleyVet always provides fast delivery and the pills are kept cold, like they are supposed to be. I have never had a problem with delivery from ValleyVet. The product has helped my Boarder Collie, who is in renal failure
Best customer service of any company in the country. Committed to service and very helpful. We use Valley Vet for everything and their shipping is beyond Amazon Prime by far! Keep up the great work! We could not operate this 700 head operation without Valley Vet!
First, no one but no one beats Valley in processing speed. Orders are received really fast, always! Second, they must turn inventory quickly because I never get a product with an expiration date close to received date, usually more than a year away. Third, when I need them to contact my vet for an RX or a refill, they do it immediately (or next business day if weekend) AND they follow up with vet if needed. Love ordering from a fair, reliable, trusted pet partner like Valley Vet! The only time I use another vendor is if Valley Vet doesn't have the drug.
I received my order however I had to pay the rush to make sure it
Was received on time as was new dosing for my dog. My other concern
Is there is no auto fill and if needed takes time for new script then sending
Regular mail I will always end up paying the extra 22.50 shipping something that
I can not afford to do as I'm already paying double having to buy the two packs
Of 5 mg... rather than 10 as my dog was reacting
I have ordered from Valley Vet by phone and on-line and both times have been efficient and easy. Their service and prices are unbeatable. Each time my order arrived earlier than expected. Can't say enough about them!
Great deal for my dog's Rx compared to other vet suppliers and at the vet's office. Some vet offices will match prices but want proof of the price on paper dated the same day that you pick up the prescription. That is really hard to accomplish at most online vet suppliers so this is why I choose ValleyVet.
The part we ordered came promptly, was reasonably priced and extremely easy to install. I would highly recommend this product. I have used it for 5 years with no complaints. Motors give out eventually and it is so easy to replace.
Valley Vet was very easy to deal with and they are very prompt. This was our first experience with a vet prescription order. However, I really question why ValleyVet has to use the more expensive way of shipping--UPS. I get my prescriptions via Express Scripts and they send by U.S. Mail, which is cheaper. Valley Vet is not saving any time via UPS, as they show a 5 day delivery time.
I've always had excellent service with Valley Vet for the past 12 or more years I've been dealing with them. The rare item that was received damaged was always replaced promptly. We also have an excellent UPS delivery person and have never received a damage package. Some products sold by Valley Vet ARE better made than others regardless of price. The hay bags do need reinforced stitching.
We have not had the opportunity to use these yet since they were shipped two weeks later than stated in the order.
I am hopeful that they will be great once we have the chance to plug them in for use.
Valley Vet customer service was prompt in answering my questions about the delayed shipping time and contacted the manufacturer about this issue.
I ordered dog vaccines which are mailed as next day delivery on ice. UPS failed to deliver the package next day even though it was in my city by morning.I called customer service who were very friendly people, and they said they would have a vet call me. The vet called me and asked about the temperature of the vaccines. Then valley vet had new vaccines out to be that same day which arrived the next morning.
I HAD been a customer for over 30 years, probably closer to 40 years. I recently bought an expensive order needed for the health of my animal. That animal died suddenly (completely unrelated to the order/nature thereof). I called Customer Service and explained I'm a loyal customer for decades and what had happened and I have no remaining animals. They REFUSED to accept my return of the UNOPENED products, which were completely uncompromised and also still MORE than a year and a half away from expiration (also, are NOT refrigerated items.) QUICK to take my money and then, screw me after the fact. NO reciprocal loyalty whatsoever. STAY AWAY.
I have been using Valley Vet for years and they will always be my go to place to shop for my horses. They have everything you would ever need at competitive prices and their service is superb! Plus free shipping. How could it be any better than that?!
This is my second time ordering from Valley Vet, more than pleased! Pricing is the best I could find and the product is as expected. The customer service is great, very concerned about making sure I knew the expire dates since I was ordering a 12 month supply. Timely shipping will order again, same time next year!
I order two prescription medicines regularly for my horse. Valley Vet is so easy to work with - they contact your vet directly - and I always get the meds quickly and generally before the quoted delivery date. I highly recommend them!
Between the 25% savings compared to purchasing at your local vet, and the fact that the product arrives within days right to your doorstep; I'm not sure why you would go any other route. Ordering and payment also very easy.
I bought an Easy Lift Muck Bucket Cart from Valley Vet. Ordering was easy, but delivery took longer than expected for a made-in-the-usa item. When the Cart finally arrived, it couldn't be put together because it was missing the holes where the Cart should attach to the handle. We had to drill holes through the steel before we could finish assembling the Cart. Once assembled, the Cart works well, seems sturdy and is convenient for quick stall tidy-ups.
Even though my young three-year-old paint is still not quite understanding how to get his treats out of the unit he still enjoys kicking it around. Very sturdy product and will give it time with perhaps putting hay cubes in it instead of apples and carrots. Overall pleased with the strength and durability of the item.
On time, was what we ordered. Pack properly to ensure cold stayed cold. Secure containers, will continue to use Valley vet and make them my first choice when ordering and selecting on line dairy supplies
I appreciate the competitive pricing and availability of prescription medications. Im a new customer and had to purchase a costly medication through my veterinarian. By filling the remainder of the medication through Valley Vet I saved almost $200. Their super-fast processing got me the needed drug in time to not miss any doses. Really great customer service - will be ordering in the future!
Answer: Nick, Thank you for shopping with us. Vetsulin is shipped in the same manner as our vaccines. Quality Assurance Program Vaccines are packed with frozen ice packs, the same way veterinarians receive their vaccines. Vaccines are shipped on Monday through Thursday. Overnight delivery of vaccines is free when your vaccines total $250.00 or more (zones A-C). If the vaccine portion of your order is less than $250.00, add $22.50 to your order except zip codes listed here. Alaska and Hawaii customers are responsible for all shipping charges. Vaccines only available for sale in the U.S.A.
ValleyVet has a rating of 4.7 stars from 1,072 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValleyVet most frequently mention customer service, timely manner and fast delivery. ValleyVet ranks 2nd among Pet Supply sites.