Overview
Vacations Made Easy has a rating of 4.3 stars from 1,217 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vacations Made Easy most frequently mention customer service, great experience and myrtle beach. Vacations Made Easy ranks 4th among Vacation sites.
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Quick and easy but was told that I would get instructions on how to print my tickets but now they're saying I have to pick them up when I get there.
Very easy to order and to complete. I would order this way again.
Purchased tickets for a trip, knowing we would get into town the night before the event. We read the instructions, had our friends read the instructions, and we all believed we would be able to get our tickets the day of the event. We couldn't. The place to get tickets was closed. Called customer service right away and received a lot of comments about us taking responsibility for not getting the tickets, how it was our fault and tons of people have no problems with their methods (not true - read the reviews). We spent three hours talking to people trying to work out a $600 issue that I would call a scam. No one else could pick up our tickets because VME's rules, they claim they called the vendor to try to get a reschedule and it couldn't be done. This also was not true; we called the vendor ourselves who said they had never heard from VME. We called VME back and asked them to call again; they made us wait 15 min and came back on and said they called and gave us a woman's name they spoke to. I called the vendor and they said they hadn't heard from them and didn't have anyone working there by that name. A rep for the chamber of commerce called VME and they promised they'd take care of it right away and get this worked out being it was the poor ticketing service that really was an issue, but the never followed up on that either. Turned them in to BBB. VME said it was our fault still but they decided to refund our money. More likely the proof we had of inaccurate directions, poor communication, catching them in lies about calling the vendor and lying to the chamber of commerce helped with that decision.
The whole thing is a scam. The vendor told us they want to quit working with VME because the main idea is you buy the tickets, have to go to a "ticket site" where you're pushed to buy more tickets for events, before you can get your packet that actually gives you the information for your event. I asked what happens when someone gets in the night before and they said they hear it a lot that people are getting messed over by VME. Will never ever book again. Have used similar services in the past and have NEVER had an issue with any of them. First time and only time with VME.
Good The Motel I got did not have house keeping so our room did not get cleaned and we had to find someone to get towels from and toilet paper.
Vivian was very helpful. We were happy to receive the Senior Discount on the
Myrtle Beach Dolphin Sunset Cruises in Murrells Inlet.
Great the site is super easy to navigate through and easy to understand.
It will be our first time trying this tour! We are excited to see dolphins.
Was clear,easy and fast, great over all,
Hope we can enjoy this trip with the family
The ease of using your site and the discount offer. Great site
Easy process! The site was easy to maneuver and information was exacly what I needed to decide on a show>
Thank you so much for the awesome review Laura! We hope you have a blast!
We really enjoyed the dinner and show. The staff was courteous and very nice. Our Waitor Stas was superb
Easy service, reasonable prices, and very easy to find. Also very easy to make secure payments
It was fine and very easy to navigate through the additional options to add on.
Great experience. Easy to complete information. Good explanation.
Customer Service very helpful. Ericka x5099.
Extremely inconvenient that I can not print my tickets at home and must pick up.
Easy to book and nice bonus activity, can not wait to visit nashville
Can't wait to have a great vacation, I hope you will make this come true
Thank you Cindy & Steve Roberts
Easy to use and booked for pur 30 anniversary. I hoping for good weather in May! Very Excited
Easy to book. Hoping it is not a rip off and I lose my money thank you
Quick and easy. It was my 1st time using this site/company and I pray all goes well during our trip
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- Springfield, MO, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jan, I am so sorry to hear about this experience. I would love to look further into this for you. I sent you a message with my contact information.