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US Global TechReviews 2,817

3.9

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From the business

Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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Judy C.
15 reviews
0 helpful votes
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...
March 12, 2017

Date of experience: March 12, 2017
Alice X.
14 reviews
0 helpful votes
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Your technician and customer service person were very helpful and courteous. The technician I have worked with several times now and he always helps me and goes "above and beyond" consistently. It is a pleasure doing business with Global Tech because of the great customer service always provided by my technician today and previously!

Date of experience: March 12, 2017
Eleanor B.
1 review
0 helpful votes
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Overall, service is good, but rates for cleaning up computers/laptops are high for senior citizens.

Date of experience: March 10, 2017
Mike L.
19 reviews
0 helpful votes
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Excellent
March 9, 2017

Excellent.

Date of experience: March 9, 2017
Anvar G.
1 review
0 helpful votes
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Global tech, tem doing wonderful work tanks
March 9, 2017

Global tech, tem doing wonderful work tanks

Date of experience: March 8, 2017
kenny m.
1 review
0 helpful votes
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I am very satisfied with my results,took longer than I expected,but then I was unaware as to how messed up my computer really was. The Techs were polite and knowledgeable.very pleased thank you.

Date of experience: March 8, 2017
Bobby C.
1 review
0 helpful votes
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I had issues instilling McAfee after downloading an update for media flash player. While updating Flash Player I picked up a CTD(CyberTransmittedDisease) which totally jacked up my system. Tech support was able to remove all viruses and install my McAfee Software in a timely manner. With great professionalism. Eileen at Xtension 2017, was also supper awesome as she prevented me from getting swindled by another internet "Help" company. You know what they say if it don't feel right it probably isn't. After speaking with her and building that rapport I knew that she was the best way to go. I greatly appreciate the support and all the help your staff has provided me.

Date of experience: March 8, 2017
donald l.
1 review
0 helpful votes
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Thank you so much for your help
March 7, 2017

Thank you so much for your help. This will save me countless hours of wasting time. Trying to figure out what to do. D. lindsey

Date of experience: March 6, 2017
jim V.
3 reviews
0 helpful votes
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Getting pushed to the site from McAfee, didn't really know what to expect, but both techs were very knowledgable and fixed issue quickly.

Date of experience: March 4, 2017
Michael M.
1 review
0 helpful votes
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Melanie was able to fix my issues in an extremely short time. This young lady is why your company beats Webroot, Geek Squad, And all the numerous malware programs and tech support teams I have I have tried! Your employees make your company! Without them and their expertise... you would not have me. I am a retired Marketing Manager of a Fortune 500 Company. I Know talent and value! Thanks for having the knowledge that good techs like Melanie will make me and others like me a life- long customer!

Date of experience: March 3, 2017
Dave C.
1 review
0 helpful votes
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I called and wanted to have webroot off my computer. And after talking with Lilly she told me she could fix the many problems i had. My computer seems to be running great. Thank you for the great service. I would highly recommend you to everybody thank you

Date of experience: March 1, 2017
Gayle G.
3 reviews
0 helpful votes
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Was a very simple process and it worked out just fine.

Date of experience: March 1, 2017
janet G.
2 reviews
0 helpful votes
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Thank you Charlie
March 1, 2017

Thank you Charlie. You did a great job.

Date of experience: March 1, 2017
William K.
1 review
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Mark was great
March 1, 2017

Mark was great

Date of experience: February 28, 2017
Kel I.
1 review
0 helpful votes
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Very good experience
March 1, 2017

Very good experience

Date of experience: February 28, 2017
Dina K.
2 reviews
0 helpful votes
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February 28, 2017

Date of experience: February 28, 2017
Sonya K.
5 reviews
0 helpful votes
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The technicians were very efficient and patient in explaining the problem and what I needed to do to resolve it.
Thank you

Date of experience: February 27, 2017
Jasper R.
1 review
0 helpful votes
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My computer was sticking but it is run better, thanks

Date of experience: February 26, 2017
Ryan B.
21 reviews
0 helpful votes
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So far so good
February 26, 2017

So far so good

Date of experience: February 26, 2017
steven J.
2 reviews
0 helpful votes
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Charlie was excellent
February 25, 2017

Charlie was excellent. He walked me though the problems. He is extremely knowledgeable.

Date of experience: February 25, 2017