SCAM SCAM SACM. Do not ever use this. When I went to the post office to get my passport they told me that they do everything there and you shouldn't have to pay for anything prior. If you get scammed by these POS low life's then call the number present on the bank transaction and they will give you a refund very easily. Hm, imagine that. They don't even ask why you are wanting a refund. What low life's. This review deserves a zero stars option.
This company is impersonating the US State Department. They charged me $49.00 for information I could have received for free from the US State Department. It was my mistake for not doing more research on the US Passport renewal process. Don't make the same mistaake.
Total scam of a website impersonating the US gov, 49 bucks for something you could do on your own. A private company stealing info from Spain, STAY AWAY. I will contact my bank in the morning for fraud so I get my money back, ridiculous
I also fell for the scam… But when I called to get a refund no questions were asked and they gave me a full refund.
They made it very quickly for me because it was very hard for me as an old man to fill out the passport form
Very misleading information and very expensive. I was using this site to prepare for a passport renewal because it was listed FIRST by Google and thought I was getting something else entirely.
Stop! This is a scam, don't use this site, they will take your money. Their services are not legit, make sure to use the real website!
Present like on line passport renewal and in actuality just completes an application form you can easily do on your own.
Silly me - didn't read closely and thought this included the actual application fee - NOPE. $60 to fill out a SUPER easy form - DON'T use it if you are able to read and fill out forms on your own.
Based on these reviews it looks like this is more of a money scam, but I definitely put my personal info in there before my credit card company flagged this as fraudulent and I came over here to read these reviews. They did ask for my social, address and birthday, which I put in, so I was freaked out that they could still steal my identity with the info I did submit before paying. Here is how you put a freeze on your credit so that lenders and creditors have to contact you before approving your for any credit cards or loans. It's super simple to do.
You can place or manage your Equifax Security Freeze at myequifax.com after creating an account or logging in.
This alert will remain on your Equifax credit report for one year from the date you placed it.
If you update your contact information, we suggest you contact Experian and TransUnion to provide any updated contact information to them. You can contact them directly at:
TransUnion LLC, P. O. Box 2000, Chester, PA 19*******289 or www.transunion.com
Experian, P. O. Box 9554, Allen, TX 75*******742 or www.experian.com
If you remove your initial fraud alert, it's only with Equifax. To remove a fraud alert from TransUnion or Experian, please contact them directly.
If you have questions, please contact us at *******351. Customer Care is available between 9 a.m. and 5 p.m. (ET), Monday to Friday.
Didn't realize it was a scam and now I need to figure out how to get my money back. Called CC company and they said I have to wait for charge to post.
I found this site by asking Google how I could get a passport for my children. I think everyone is falling for this due to COVID closing down some of the regular agencies we use for passport services and us all being very accustomed to changes right now. I thought that we paid a fee for this service on the front end now, and would not be charged when we turned our documents in. WRONG! This is a totally unnecessary service that you get charged $49.00 for... I had 3. You can pick these forms up at your local post office FOR FREE! Plus you are handing these cheaters all of your private information... SS#, birthdates, address, parents' names, etc. I feel like an idiot. After being told by the government agents that this was a scam, I went back and read the emails and documents. They do state in the fine print at the bottom that this is not affiliated with the US government... who reads that when they are being overwhelmed by information and all that goes into planning a big trip! Anyway, be smarter than me! Don't hand over your precious private info to criminals and don't pay them for something free! Now I have to go pay for a service to monitor my information so these suckers can't steal my identity... awesome.
My passport has been expired for a couple of months, so I started to look at ways to renew. I had a lot of stuff going on today, so I was not as careful as I should have been. I knew the site was not official government, but I just wanted to see what kind of info was required. Like a dummy, I started to fill out their form. When I got near the end and saw what the deal was, I closed the site without submitting it. I didn't provide any credit card info. BUT-- the insidious thing is, their form has several pages, each of which has to be filled out before proceeding to the next page. Every time you advance the page, the info is transmitted to them. Even if you back out at the end, they've got all prior data. The weirdest thing -- they did something to my router to totally block access to travel.state.gov (the State department's passport website). I reset the router to factory defaults and changed the password but that blockage still exists. More to figure out. I've frozen credit sites to discourage opening accounts with my name/SSN etc. Proof that they had my info? -- I got an email soon afterward asking me to complete my order. Stupid, stupid me.
I absolutely fell for it. Stay Away! Total scam. They are just stealing $49 from you. Not a government agency
Gave information to a company that makes the reader believe they are a part of the USA goverment, BUT THEY ARE NOT! What do they do with your information? Why aren't they shut down!
Its a scam. Please stay away from the site. Just get your copy from the Travel. State gov website. I asked for a refund but no response.
I wish I had read these reviews prior to spending $49 for a free form. I hope others read this before using their services!
Did anybody actually experience identity theft from this service?
I immediately requested a refund from them once I realized it was a scam.
AVOID THIS SITE! IT IS A RIP OFF! $49. FOR A FORM YOU CAN GET FOR FREE!
THEY USED MY CREDIT CARD FRAUDULENTLY.
THIS IS A SCAM!
Answer: I thought a website ending in. Org would be good guys.
USA Passport has a rating of 1.1 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with USA Passport most frequently mention credit card, personal information and government agency. USA Passport ranks 35th among Passports sites.