5 reviews for Puma are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Italy
4 reviews
1 helpful vote

Good for trainings
June 26, 2020

LQDCELL Optic XI Men's Training Shoes - are rather good for trainings. They do not give any feeling of fatigue, fo rlegs I mean.

Date of experience: June 25, 2020
Ohio
1 review
4 helpful votes

Pathetic Customer Service - bunch of cheats please do not buy online
December 18, 2019

Being an ardent and loyal PUMA customer, for the very first time I made an online purchase of Two puma sneakers for a value of $ 258.00 under order number - *******-US*******.
On receipt the shoes were found to be tight and did not fit well, so immediately I initiated a refund claim and shipped the shoes back via Fedex.

Since I did not hear back from puma and having grown anxious, I called up the customer service agents on many occasion and on one occasion one Alexander informed me that the shoe was expected on 20th November and he mentioned the refund would be processed by the 04th December.

Since there was no further communication from Puma, I again called Puma Customer Service on the 05th December and spoke to one Valerie and after much insistence she processed the refund on 12/04 case number - ******* and mentioned within the next 4 Business days I should have the refund back in my account.

Since even after 12 days of having initiated the refund process I did not see a refund I called up again today i. E. 12/17 and spoke to one lady who identified herself as Isis, this lady was pathetic and very rude and mentioned it would take 5 to 10 days from the process and mentioned it was only 4 days (I'm surprised how it can be 4 days if the process was initiated on 05th Dec). Since I was also ticked of due to Puma cheating me and this lady being so rude I let her know I will never want to shop on puma online because of such a pathetic service and it looks like puma is not concerned about its customers. This lady had the cheek to tell me to go ahead and not shop (What amazing customer service staffs are recruited by puma).

I request you to immediately refund my money failing which I will be forced to take legal action and since Puma staff consider the customers of no value, I will shop no more with Puma and go to the other brands who value the customers.

ORDER NUMBER *******-US*******
DATE ORDERED 10/30/19
ORDER STATUS Returned
ORDER NO. *******-US*******

Date of experience: December 17, 2019
Maryland
2 reviews
19 helpful votes

Sexual Harassment at PUMA
January 13, 2019

Puma located at ******* Clarksburg road. Clarksburg Premium Outlets. Nasty place to work. Brian Ward supervisor is a pervert/child molester. He showed naked pictures to us of his pennis. Pictures in his underwear no pants or shirt on. Always making nasty sexuall jokes with his gay $#*!. He sweeter than a tank of sugar. Bisexual all day. He stinks so bad smells like dirty $#*!. He hates anything that smells good. He got a ugly daughter that's a thief and liar she steals Anywhere you take her even church. He is so proud his six year old daughter is a thief. The apple don't fall far from the tree. His daughter ugly and always look dirty. Look like she the devil child. He even showed the pictures to minors at work. Very racist company they allow the white men to sexually harass all the black and Spanish people. Marc the store manager only like to hire young girls to look at they Butt. He is very much a creep. Everyone that work at puma always quit or Marc tell lies to get them fired. Marc he always lie for Brian. Because he is a nasty pervert like him. And a religious hypocrite. He don't appreciate blacks and Spanish customers. Don't shop at puma. They always following the black customer talking about they stealing. Or he gotta zoom
In the camera on the black customers. Taylor always claiming he saw a black person stealing. Like sit your slow $#*! down boy. He stay screaming Italians are so smart and great. But he is a STUPID DUNCE. A roach is smarter than him. With his nasty saggy butt. Still living with grandparents at 20 years old. No CAR or DL at 20. All Italians are know for is CRIME. His old $#*! girlfriend be buying them liquor to drink and they are not 21. Marc the store manager encourages white employees to accuse blacks of stealing. Taylor is one stupid slow worker. He can't understand simple tasks. He suck $#*! all day to keep his job. Always late and drunk for work. Wanna be a model with his UGLY dirty self. He do everything backwards. Like OMG how stupid can one be. But leave it up to him
He stay screaming all day Italians are so smart. Looks like the smart DNA skipped over him. His Uncle I can bet is his Dad. Got a old ugly nasty looking girlfriend that work at coach and always wanna tell us about his sex life she 50 he 20 with a brain of a two year old. Andrew he a crack head he shower once a week come to work drunk washing his hair in the bathroom. Putting on deodorant at work with his stink self. He smoke crack why he can't gain weight. Got a dry looking girlfriend she 25 look 55. Look like she an't got no green card. His mother bipolar he always need to leave early to restrain her crazy $#*!. He is a compulsive pathological liar. Just tell lies for no reason he is SICK in the head. No wonder why his sister can't stand him. Neffie he put Spanish people in categories of how important they are depending on what Spanish country they from. He had the nerve to say Mexican's are the bottom of Spanish people. He always late for work and stinks smell like he don't shower. He smell like dog $#*!. His breath smell like two little man taking a $#*! in his mouth. He think because he speak English he better than Spanish people who don't speak English. Marc said he is slow and need constant supervision he regret hiring him. So Neffie kiss $#*! all day to keep a simple job. They stupid as ever lack simple working common sense. He is so stupid. Very racist company. Marc wife gaves him no $#*! so he stay Mad. Marc is so biopolar. He is very bipolar. One day he happy the next day he sad. He is so boring always claiming stupid $#*! religion when he a pervert. No one ever stay at this job. All the white male employees gay sleeping with each other. You can always find them holding hand hugging each other. They like dogs in heat for each other. Like a bunch of high school girls in heat they constantly in each other's face. Stay away from PUMA Clarksburg MD Outlet. Watch your kids around BRIAN WARD he loves to show minors NUDE pictures he is a child molester. The one that molest kids then gave them candy.

Date of experience: January 12, 2019
Kenya
12 reviews
89 helpful votes

Poor service
November 20, 2016

Poor service and late delivery

Date of experience: November 20, 2016
Oregon
3 reviews
2 helpful votes

Excellent site!
July 22, 2015

Excellent brand clothes and shoes! I love her!

Date of experience: July 22, 2015
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