Patpat US

Excellent customer service. So refreshing to find an affordable clothing site that is legit and helpful! Their team member Susie B responded within a couple hours of my inquiry. Very impressed and will definitely continue to shop PatPat!

Site Design: Visually, the site is clean and easy to navigate. Product images are bright and clear to view details. Navigation menus are prominently displayed to hop between categories.

Pricing/Options: Prices appear to be affordable for the type of goods for sale. Customers can filter items by price, ratings, attributes like color. Payment and shipping info is readily available.

Customer Service: Contact info and frequently asked questions are easy to locate. There's also a live chat option to get quick help from representatives. Returns/refund policies are clearly spelled out.

Amazing quality and prices. I ordered some seasonal clothes for my newborn however they were too big so I had no choice but to return. However casseylene helped me get a refund with no need to return the items, which saved my shipping fee. Thanks again.

I shop here all the time and love everything I buy. This last time I had one outfit that didn't fit right and they responded quickly telling me to donate the outfit and they will issue a full refund. You can't ask for any more than that.

Very happy with the care and support I received during a delivery issue. I put the address in wrong so the order was returned, and they gave me credit for the full amount of my order. Took a couple of days because it was over the weekend and it's the week before Christmas, but I'm very happy with the help and care I received. Susie B was very easy to work with. I love their clothes and their service!

Easy to shop for family matching outfits for the whole family. Many prints and pattern and variety of styles to choose from. Quality of material is good and fit is true to size. I had an issue with some sock sizing and Jonalyn from Patpat customer service was very helpful and quick to resolve the issue. I was satisfied with the solution.

My package was sent to the incorrect address and I contacted PatPat and they were very helpful. They were able to resend my package with the same items and I didn't have to repay. It took around 5-6 hours to complete my redelivery and I am very happy with my experience.

Helpful, honest, and great customer support. They solve my issue very well. Need to be patient.
And the quality of the product is also good. At a very reasonable, affordable price.
Awesome experience here. 100% recommend

I had a great experience with patpat, I bought some dresses for me and my baby girl. The products are of good quality, excellent for the price. The dresses did not fit me, I contacted the customer service, they answered me on the same day, Elaine was the person who spoke to me, she is very kind and solved my problem, she gave me several options. I will definitely buy in this story again.

Items ship quickly! Great customer service! My package was delivered to the wrong address and PatPat sent me a new shipment at no cost! Clothes are adorable and affordable! Thank you!

The intelligence use by there team makes it totally different from other shopping site. Am in Nigeria and I shop a lot on web considering the stress-free of home delivery.
I was given a well detailed and explanatory enough write-up today by a lady (Mary). This solved all my issues. Thanks so much.

Looking forward to write something on your fast delivery.

I bought my 2 year old a jacket in the size I usually order from this site. Upon opening I realized it was much to big for my daughter, I contacted customer service trying to exchange the jacket for a smaller size. I spoke with PAM who was delightful and resolved my issues within minutes. I'm currently awaiting her smaller size jacket. Thank you PAM for all your help it's appreciated!

I had items to return for size. The process was smooth and Phoebe was able to help me through it. She offered a voucher for an item I was returning and to send the new size of two other items. When I asked about returning the items, they did not want me to have to pay additional shipping so she said to keep them or give them as a gift! That is great customer service. I like their products and now I also like their service! I will be shopping there again.

OMG! Where to begin. The prices are unbelievable and the quality of the clothing, shoes and house hold items are above and beyond what you would expect for the prices. It's as if I have my own little High End store and the secret for having all that I want for a small price! Keep up the great customer service and the quality and I'll be amazed if you don't have every parent and grandparent buying from you! Thank you so much!

I recently had an experience where customer service was involved…. It was the nicest, most pleasant experience ever! Not only was I given a discount but they were so kind and allowed me to keep the clothing I had ordered. This is an excellent company and I will definitely order from PatPat anytime I need cute, well made baby and infant outfits!

I have had a great experience with patpat. My items were delivered in less than two weeks. Though I was not sure what to expect, I took a chance in hopes that materials would be of great quality and I must say that I am please. Absolutely beautiful garments too.

I was looking for a mommy and me matching outfit set and decided to get the sunflower rompers. They were so cute and we were complimented all day! The only downer was that the tiny pom poms on the little girl's version broke easier than I hoped, but that was because my girl is rough and very playful.

Bit sceptical in the beginning to purchase from this website as never heard of before. The prices looked very reasonable and clothes were nice. The order was delivered within 10 days as I am based in UK. The quality and sizing of product was as described so very pleased.

I highly recommend PatPat. They have the cutest mommy and me outfits. My kids love to shop there. Also KARMI was very helpful with my return. Thank you so much