Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Bait and switch. The hotels are terrible for my dates. How the hell do I get my money back.
I need to visit a relative and saw you ad on Facebook
Cheap
Its a cheap price during covid 18 as We couldnt have afforded otherwise. My husband has never been to Port Douglas so it will be a nice surprise
I wish there had been more information about the purchase and what is included before paying
Hi Lucie,
Thank you for your valuable feedback. You will be able to select from a choice of hotels depending your travel dates. Also, we give our customers 24 months to book their travel dates. If any other questions or concerns, you can contact our Unsold Customer Care team 24 / 7 https://unsold.com/contact-us
Looks like good rates on good hotels - just a nice getaway in our province of B. C.
Saw at on Facebook and it looked like a great deal.
I booked buy i dont know if you guys have any availabilitest this coming weekend
Very good value for well known hotels in an area that I wish to visit
What a wonderful service thank you looking forward to our Minnie holiday
Price, location and having 24 months to use is fabulous
For the partner hotels listed it seems like a great rate!
Thanks
Cheap
About the business
Unsold.com has been turning the travel industry on its head offering huge discounts on over 600,000 hotels in 21,000+locations. Get a free $50 travel credit now by going to https://unsold.com/try-free
We’re Different (and we’re proud of it)
At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.
Our Commitment To The Environment
Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.
Our Team
From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Larry,
Thank you for your valuable feedback. Please contact our Unsold Customer Care team 24 / 7 https://unsold.com/contact-us