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UnbeatableSale

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Minnesota
1 review
1 helpful vote
Follow Chris M.
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I bought a pontoon ladder from UnbeatableSale through the Walmart Marketplace last summer. The manufacturer has a two year warranty on their products but absolutely no contact information for the manufacturer on the internet. I contacted UnbeatableSale to see if they could provide me the manufacturer contact informant and they responded with a form email response that they were not able to help me because it's outside the 30 day return window. All I wanted was the contact information for the manufacturer and they wouldn't give it to me.--Suicidal Tendencies.

Date of experience: June 7, 2021
Pennsylvania
1 review
0 helpful votes
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Good Experience
April 12, 2021

Ordering process was simple. Took 48 hours to ship and a inquiry as to when it will ship ended with a recording similar to "no one is available to help you at this time". Product delivered was exactly as I ordered and once shipped, the tracking, notifications and follow up was 5 star.

Date of experience: April 12, 2021
Rhode Island
1 review
1 helpful vote
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Way beyond expectations!
May 28, 2022

I have ordered multiple times from UnbeatableSale. First time the price was so good on an item I could barely find in stock anywhere that I thought it was a sham. Turned out it wasn't! Price was by far the best and although it took a few weeks most vendors said a couple months if they could get it at all. This time the price was the third lowest. Guess what, first two sellers cancelled my order due to availability issues. Should have gone here first. Now this is on my short list of sites to check price and delivery for almost anything.

Date of experience: May 27, 2022
Florida
1 review
0 helpful votes
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Great site to shop from!
January 5, 2021

I had never even heard of UnbeatableSale until I searched for a specific item I was looking for. I'm so happy I found them! I placed my order, and my items were here in 1 business day. I will be ordering from them again! Thank you!

Date of experience: January 5, 2021
Canada
1 review
1 helpful vote
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Awful service
February 17, 2021

This business has the worst customer service. I ordered a desk for my son for Christmas, but didn't open the box right away. When we tried to put the desk together, we were missing everything but the top. When I contacted the company, they wanted me to ship it back at my expense. I tried to get a supervisor to call me back, but no, they would only email. I've dealt with a lot of business's in the past, and I have to say, that this was the worst service I have ever experienced.

Date of experience: January 18, 2021
Illinois
1 review
0 helpful votes
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Wrong candle order!
June 12, 2020

I ordered 3 Watermelon candles, only to receive 3 Alpine Frost candles? Not sure how they got Alpine Frost from Watermelon? Irritating to say the least. Now, I have to wait to hear back from the warehouse by email in 2 days? What a joke and a waste of money.

UnbeatableSale attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2020
Tennessee
1 review
1 helpful vote
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I ordered something that showed up damaged/missing items. I emailed and got a response stating to ship the item back with the original packaging. Unfortunately, the packaging was damaged as well so that was tossed. Sent an email explaining that. No response. Soon after all of this I'm called away on a personal matter for two months with no cell activity, but i left my mother with email access. I return to find the item still at my house. When asking my mother, she simply said no labels. I checked and chdcked to make sure. No labels were sent. Contacted the company and received a general "30 day too late" response. Explained in another email and received the same message.

Date of experience: January 29, 2020
Louisiana
1 review
0 helpful votes
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New Bath Sink
March 2, 2021

The sink is exactly as described. It was packaged well and arrived in perfect condition. The only issue we had was that there was never any tracking information provided so we had no idea when to expect it. We had to log back in the site to try and find the details but no information on the site. It was only when it appeared on the Fed Ex app that we knew it had been shipped.

Date of experience: March 2, 2021
South Carolina
1 review
0 helpful votes
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Not exactly what I thought I was getting.
April 14, 2021

The Kenneth Cole Black was the correct item I intended to order. But I also ordered a large bottle of Versace cologne. Unfortunately, I saw the photo and believed it to be the item I was ordering -- but when it arrived it was the Eau Fraiche (light blue bottle) which I don't like as much as the purple bottle... but the description was what I received, so it's my fault. So, I'll just make sure I order from the site that I usually order my cologne from now on. I gave this one a shot, and I learned my lesson.

Date of experience: March 15, 2021
Colorado
1 review
0 helpful votes
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Overall it was a quick and painless experience but the level of communication and site policies and honestly your reputation scared me

It worked out though

Date of experience: March 5, 2021
California
1 review
0 helpful votes
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Three times a charm
May 12, 2021

I tried twice with no luck, contacted customer service they stuck to there guns so I ordered again and you know it got the right part this time

Date of experience: May 12, 2021
Pakistan
6 reviews
1 helpful vote
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Average
February 21, 2023

I got items that were very good quality and for a good price. At first the website did say the shipping would be 14 business days which I was okay with. But then after I clicked order it informed me it might be longer! They should put that information beforehand. However it did arrive earlier than expected

Date of experience: February 20, 2023
Georgia
1 review
0 helpful votes
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Customer Service Needs Improvement
August 28, 2021

This company offers great products at great prices. I recently purchased a pump and motor from them to save a few dollars over the competition. The package they sent me came in pretty quickly, but they sent the wrong pump and motor. I can forgive this, as the model numbers of the motor I ordered and the one they sent are very similar. However, when I called Kathy at their customer service phone number, she mentioned it would take two days for me to receive a response back from their sales department! Two days? For a response? Come on! Meanwhile my hot tub is unusable with no pump and I have a big party coming up this weekend. This business needs better quality control. Also, it would be nice if customer service did not raise their voices at customers over the phone...

Date of experience: July 29, 2021
Kansas
1 review
0 helpful votes
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More pictures
February 21, 2021

Overall the item is exactly what is pictured. But with only one picture it is hard to tell that the Swiss balls sit forward towards the medicine balls making access interesting if not turn just the right way. Also directions for setup are very limited so it's more of just fit and pieces together until it's together.

Date of experience: February 20, 2021
Pennsylvania
1 review
2 helpful votes
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Basically a poor quality picnic table frame. This frame is quite flimsy and while it is pre-drill for lumber, it was very poorly designed. When using the lumber specified, we placed the center piece first. By the time you add the boards, from center to edge, they do not fit. The last piece of lumber (table top) is too far for one of the two pre-drilled holes. Consequently, the outside pieces of lumber only have 1 bolt holding them to the frame. Very poorly designed!

Date of experience: July 7, 2019
Wisconsin
1 review
0 helpful votes
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Excellent service & Warpspeed shipping
March 7, 2021

I ordered 10 different items on a Sunday night. The company called AM on Monday to verify the order I placed. The items were delivered on Friday afternoon. Opened the box they were excellently packed, better than big box retail stores did with the same items. They also enclosed a PRINTED catalog & price list of items. I will definitely buy from them again.

Date of experience: March 7, 2021
Georgia
1 review
1 helpful vote
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On Tueday April 26,2022, i received my order. It is suppose to clean spots from your carpet, or rugs in a shampoo type way.it did not clean very small spots on my carpet.it didn't do anything even when i tried it on my tile floor.the price is right, but i will put trashing this.My daughter said well mama you get what you PAY-FOR. Very disappointed in this. This with sponge brushes to clean is no-good.it needs some HARD-BRUSHES, sponges won't clean small spots on rugs, even on your knees

Date of experience: April 26, 2022
Virginia
2 reviews
6 helpful votes
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One Star is too High
November 13, 2017

As advertised, I ordered 4 fl. Oz. Of Benneton "Colors" cologne for men. I received a small 0.3 fl. Oz. Sampler container of something that smelled nothing like "Colors". I called the company but had to revert to an e-mail when no one would answer my call. Never got a response to my email, either. Would not recommend or deal with this company again.

Date of experience: November 13, 2017
Colorado
1 review
0 helpful votes
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Order Cancelled
August 4, 2022

I have tried multiple times to order an item but it has been cancelled every time due to a "pricing error on the website". This is totally unethical. If you have it listed for X amount, and it is in stock, you need to sell it for that amount.

Date of experience: August 4, 2022
New York
1 review
2 helpful votes
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Wrong item
November 10, 2022

Bought 3 items and they shipped the wrong items, and the items I received were half what I paid. I had to return the items to get my refund. But the whole refund was a big headache. After they received the items it took well over a week and multiple email. The final email I sent to them was that my lawyer would be contacting them if I did not get a confirmation email within 24 hours.

Date of experience: November 9, 2022

Overview

UnbeatableSale has a rating of 3.1 stars from 183 reviews, indicating that most customers are generally satisfied with their purchases. UnbeatableSale ranks 29th among Discount Shopping sites.

service
62
value
58
shipping
59
returns
29
quality
131

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4,423 reviews