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Indiana
1 review
1 helpful vote
Follow Marco P.
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STAY AWAY FROM THIS PLATFORM FOR REVIEWS, THEY WILL MILK YOU AND KEEP YOU ON CONTRACT LIKE A SLAVE WITH NO WAY OUT EVEN AFTER COVID FOR TECH THAT IS VERY PLAIN.

Date of experience: November 10, 2020
GB
1 review
1 helpful vote
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Untrustful app as the reviews posted are getting deleted. I feel it is not useful website for buying. Please no to this website

Date of experience: May 24, 2023
Idaho
1 review
0 helpful votes
Follow Caxxot M.
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Horrible SCAM!
August 25, 2020

I wrote a honest 1 star review about Minehut.com through Trustpilot but it was flagged for no reason so Trustpilot is bad!

Date of experience: August 25, 2020
Texas
1 review
1 helpful vote
Follow Wyatt E.
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Trustpilot, is not a decent forum for consumers to do a valid accessment of companies deceiving public consumers. I placed a truthful and valid reveiw on Vader Mountain Capital, as soon as Vader flagged the reveiw Trustpilot sent me an email asking me to change my comment or send them evidence that Vader Mountain Capital was violating human dignity. I sent them an abundance of email traffic where I was being harrassed my Vader Mountain Capital, and evidenceof e demanding they cease and desist. TrustPilot then insisted I change my accessment, so I did, Trustpilot sent me another email stating to change my assessment a second apparently wanting me to sugarcoat Vader Mountain Capital's behavior and mislead consumers, I refused and I received the following email.

(Holly O. (Trustpilot)

Aug 4,2021, 22:54 GMT+2

Hi Wyatt,

Thanks for getting back to us.

As your changes are insufficient and your review is still not within our guidelines, we'll have to move your review offline for now. Should you want to update your review at a later time, please get in touch via our contact form.)
If you want the truth use another forum to assess a company for their integrity. Trustpilot is a joke

Date of experience: August 4, 2021
GB
5 reviews
6 helpful votes
Follow Daniel S.
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I decided to write a second review about this website as it wouldn't appear when I submitted it. Absolute disgusting company who just decide to suspend my account permanently for a reason that's not true. I basically put a good review on for TripAdvisor as I like to rate places. Later they flagged my review on TrustPilot because they thought it was for someone else. They sent me an email explaining that they may have to take my good review down if I don't confirm within 3 days. Then I filled out the survey and said it was for them. Later the content integrity team say that my accounts was suspended because apparently they thought that people pay me to put fake reviews on when I am an honest reviewer. Really angry at this. Should be called Distrustpilot or at least the appalling content integrity team who clearly abysmal at their job should be. Want this company to get a grip and get better people working with them or otherwise I just wish TrustPilot would be shutdown. Also at the end, it said please review the content integrity team by clicking on this survey. Voted 0 on everything out of 10. PLEASE DO NOT USE TRUSTPILOT! YOUR ACCOUNT WILL BE SUSPENDED KT BANNED PERMANENTLY, YOU HAVE BEEN WARNED!

Either a bunch of robots or people who clearly are terrible at their job. Disgusting website, content integrity team and overall a scrappy service.
Date of experience: August 29, 2023
New Jersey
1 review
2 helpful votes
Follow dENNIS v.
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They NEVER take down a negative feedback and NEVER want to actually help a business when customer's leave feedback that is not true. Every neg feedback for our organization is inaccurate or left by customers who were trying to scam. They never let the whole story be heard. They also keep asking us for money to join their membership which seems to me that you basically have to pay them for them to give you a better chance of taking bad feedbacks down. They are such a scam, I don't know how they even exist, just trying to take money from small businesses in the hopes they'll take down a feedback.

The worst thing is, we had positive customer reviews that were left by our customers with order numbers, and TRUSTPILOT REMOVED THEM!

SO... basically, Trustpilot keeps up bad reviews, but removes good ones. WHY? HMMMMMM maybe to extort businesses.

Very shady, it's like the mob, "pay us, before something bad happens with your feedback. I wouldn't be surprised if they placed orders on sites they're trying to get subscribe and create bad feedbacks just the businesses will pay them. SUPER SHADY.

Date of experience: February 11, 2020
Singapore
1 review
0 helpful votes
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Okish
February 13, 2022

Nice company for social connect qnd work on the process. Going good so far! Thanks good paid form russia

Date of experience: February 10, 2022
IR
2 reviews
12 helpful votes
Follow Mehrdad H.
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Trustpoilot has fake reviews. The almost not accept your review. Maybe they get money from websites to remove reviews

Date of experience: July 4, 2022
Netherlands
1 review
1 helpful vote
Follow Ed D.
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Every time when write a review via trustpilot it went wrong turns out trustpilot is also fake fuc... off.

Date of experience: July 6, 2022
GB
3 reviews
1 helpful vote
Follow mike b.
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Trustpilot is not to be trusted it allows false reviews of our business then refuses to remove them. *******@gasandelec.net

Date of experience: August 3, 2020
Australia
1 review
5 helpful votes
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Dont trust them
August 16, 2019

I used trust pilot to write a review on CENTRE OF EXCELLENCE and wanted to bring the truth about a company i was dealing with online which were dishonest about the qualifications one obtains through their courses and when i went to put the review on their site with the proof from another site, stating what i was trying to say, they marked my review as not sticking to their guide lines, also they are very biased and seem to back up the companies that pay their subscriptions in order to list their log on their page, claiming they have 5 star trust pilot ratings, Trust pilot reviews in my opinion are very one side, and cannot be trusted. Very poor unprofessional conduct. I emailed them asking why my isp had been banned from giving reviews and they played the i cant find your email or account game and that they did not know what i was talking about, but funny how my isp all of the sudden was then unblocked and i could get through, only to find they had marked my review as going against their standards, It seems trust pilot do not want members to know the truth about the dodgy companies they support. Absolutely disgusting"

Date of experience: August 15, 2019
Bhutan
4 reviews
1 helpful vote
Follow Sonam C.
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Some fake
February 22, 2021

Some of the reviews are fake and done by the members of their organisation just for money. Therefore all review cannot be trusted

Date of experience: February 20, 2021
Nebraska
2 reviews
39 helpful votes
Follow jay s.
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Trustpilot is where scammers go to get fake credibility. If they point you to Trustpilot as proof of their cred, they're a scam.

Date of experience: November 4, 2020
Virginia
3 reviews
7 helpful votes
Follow Lauren L.
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Limiting reviews of people who want to fight corruption and censorship related to the GoFundMe page and trucker convoy. Will never support again.

Date of experience: February 5, 2022
Netherlands
3 reviews
9 helpful votes
Follow Sebastian -Amsterdam Institute of Trading T.
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There's no Trust in Trustpilot
March 6, 2024

There's no Trust in Trustpilot

In the high-octane world of business and personal development, where integrity and transparency are as vital as the air we breathe, my recent encounter with Trustpilot left a sour taste that no amount of sugar coating can sweeten. Picture this: I engaged in a genuine transaction with SuccessResources, investing not just my money but my faith in their 3Day seminar in Amsterdam, and then I shared my authentic experience on Trustpilot.

What happens next? Trustpilot slaps my company with a label of, pay attention - Selling fake reviews -, a claim as baseless as accusing a bird of talking!

We are a registered Educational Institute in Amsterdam, The Netherlands, nothing to do with selling fake reviews.

Despite arming myself with indisputable proof of my participation (yes, an invoice that's as real as the ground you walk on), Trustpilot stood unmoved, as if my genuine attempt at clarity was invisible to them.

Not one to retreat without a fight, I aimed another arrow of truth by reviewing Trustpilot itself, sharing my experience. The irony? This review was flagged as fake.

Despite presenting a fortress of evidence, including screenshots and case numbers (Ticket number: ******* is one of them) my truth was dismissed, tossed aside like yesterday's news.

This ordeal wasn't just an eye-opener but a clear call to all seekers of genuine feedback platforms: Trustpilot, in its current state, seems more like a court of kangaroos, where evidence leaps through hoops only to be dismissed into the void!

Everyone should question to seek transparency, and to demand a platform where our voices, backed by solid proof, are respected and acknowledged. Trustpilot, in this instance, failed to measure up to these standards, leaving a trail of questions about its commitment to genuine, unadulterated feedback..

Date of experience: March 6, 2024
Finland
28 reviews
33 helpful votes
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They like scammers
February 12, 2017

I think at cheaters paid that trustpilot.com, at them not publish anything bad words they business...

Date of experience: February 12, 2017
Texas
7 reviews
16 helpful votes
Follow Kamal H.
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It is a fake review website run by scammers and sponsored by scammers as well the money laundry scammers they keeps only the good reviews about their sponsors and they flag all the bad reviews they also have the worst arrogant support teams who either never replies or replies with case closed because your telling the truth about their fake scammers sponsors.
This untrusted Truspilot.com is only made to make money from the scammers and money laundry websites
I dare you if you could write a bad review about prohactive.com the scammers site or the scammers and money laundry website BitSoluationrecovery.com
NEVER TAKE ANY REVIEWS FROM THAT FAKE WEBSITE

Date of experience: October 13, 2022
Florida
2 reviews
1 helpful vote
Follow Maksim T.
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They are paid by companies. I wrote the complete and honest review of airportvanrental.com and it was removed!

Date of experience: August 20, 2018
GB
2 reviews
3 helpful votes
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Scammers
October 23, 2023

They delete 1 star review of their partners in crime:Roobet. They don't care if its real. Just unbelievable

Date of experience: October 22, 2023
Canada
2 reviews
0 helpful votes
Follow Elle F.
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I left my honest opinion ( a negative one) for FETCH pet insurance on Trustpilot. A couple of days later Trustpilot reached out to me that Fetch flagged my review as a fake experience and requested documents that I can prove that my experience was a real one otherwise the review will be deleted. So I sent the screen shot of my FETCH app account that had my policy info and everything, they got back saying no we couldn't find the company name on the screenshot ( the name is there btw) so this time I sent them my entire policy documents but ridiculously enough they got back to me again that they couldn't find the company name on the doc, ridiculously obvious that they didn't go through what I sent So to make the story short it was an automated message all along Trustpilot is a corrupted system that get paid by these corporations to scam people by removing the negative experiences, that's how I got convinced to sign up with FETCH in the first place reading the positive reviews that now I know were all fabricated lies to attract buyers and steal their money.

Date of experience: January 21, 2024

Overview

Trustpilot has a rating of 1.2 stars from 1,104 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trustpilot most frequently mention customer service, bad experience and integrity team. Trustpilot ranks 127th among Internet Safety sites.

service
477
value
376
shipping
206
returns
209
quality
381
+366