Overview
Truffoire has a rating of 4.9 stars from 302 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Truffoire most frequently mention instant repair, white truffle and eye serum. Truffoire ranks 4th among Skin Care sites.
Since I started trusting Truffoire, I am getting accustomed to people asking what I am doing to my face. The best question was this week when my 15-year-old grandson asked why I don't have wrinkles like all the other grandparents. Ha! And I am 76! Thank you!
Love all the products from Truffoire. Amazing quality.Works wonderfull on my face.Really see the difference even after using few times.Love Love this brand!
Thank you so much for your kind words! Your satisfaction means the world to us, and we’re so grateful for your support of the Truffoire brand. We can’t wait to continue being a part of your skincare routine!
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com
I got the body butter cream, body lotion and the under eye righting cream and they are exceptional!
We’re so happy to hear that you’re loving the body butter, body lotion, and under-eye tightening cream. It’s wonderful to know that they’re making a positive impact on your skincare routine.
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com
I like the white truffle day moisturizer but I fell my skin a little bit oily then before.
Thank you for your feedback on the White Truffle Day Moisturizer! We’re glad to hear you like it, but we’re sorry to learn that it feels a bit oily for your skin. Everyone’s skin is unique, and finding the right balance can take some time.
If you’d like, we can suggest some tips for using the moisturizer or recommend other products that might better suit your needs. Please feel free to reach out!
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com
We spent over $8,000 on their products, including the red and blue LED wand that's really just a flash light with red and blue LEDS. And they say it has a lifetime warranty. Ours broke in 3 days. Can't get anyone to answer a call. We actually asked for a return immediately but they demanded NO RETURNS. Even my BOA card couldn't reverse the charges due to their policy.
Each night I've used the eye serum and instant repair, I've woken with gelled tears and dry eyes! My eyes have never done this before! Wishing I never bought, expensive way to damage my eyes. Service was very pushy, but nice.
Just became a Truffoire customer, and am already very impressed with the customer service, useful tips and information, and now already a free full size product! Haven't been using products long enough to comment, but so far I like how my skin feels.
Thank you for your very nice words, Audra, it means a lot to us. We hope you will continue to enjoy our products for a long time. Let us know if there is anything we can do for you.
Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com
I bought the Instant Repair for eyes. I am already seeing amazing results. I can't seem to find the answer to a question though. I was told when I bought it to keep my receipt and when I ordered again, I would get the same price. I don't know how to do that as I can't get the item on the site to discount to the amount I paid before.
After weeks of emails telling me each one that my shipment was getting prepared I canceled my order. You have the most procrastinating method of business. You took the money immediately when I ordered and all I got were delaying tactic emails for weeks.
Hello,
I am sorry you experienced a delay with your order, I would like to be able to check the case and make it up to you since I want you to enjoy Truffoire's products as hundreds of thousands of customers already have.
For the inconvenience you had, I would like to offer a complimentary product, completely free of charge, delivered to your home address. Please contact me at support@truffoire.com and I will be happy to arrange the delivery for you.
Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com
My original complaint was a bad syringe. The person who sold it to me replaced it promptly. That's the good news. Now I just need to wait and see if this product works. Have only been able to use it once so far.
Original Complaint: I bought this product about 10 days ago at a booth at the 2022
Craft and Stitchery Expo in Puyallup, WA and have not been able to get the syringe to work. Both my husband and I have tried everything, but nothing comes out of the syringe. My husband thinks the product has hardened and is blocking the exit. What do I do now with this very expensive product that does not come out of the syringe?
Hello, Carolyn.
Thank you for reaching out. I am sorry to hear you are having issues with the syringe you purchased. It seems you may have received a defective unit and I would be more than happy to review your case.
Please contact me at support@truffoire.com in order to coordinate the delivery of a replacement unit for you.
Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com
The products are nice. Not sure they are worth the steep price I paid but I'm willing to try them out. The sales person was very nice but did feel a bit pressured. None the less I ended up spending over $3k. My husband still jokes with me for being suckered. Hopefully with continued use I'll prove him wrong.
I can't afford to shell out $7k for the devise they use during sales pitch and facial.
Hello, Beth.
Thank you very much for your feedback, it helps us a lot to continue improving.
I am glad you decided to give Truffoire a try! It has already been enjoyed by hundreds of thousands of customers around the world and we hope you will enjoy its benefits as well.
If you have doubts or questions; or if there is anything at all I can do to help, please do not hesitate to contact me and I will be happy to assist you.
Best regards.,
Fernando.
Truffoire Customer Support.
support@truffoire.com
The best deals from Truffoire are available in November each year during the Black Friday and Thanksgiving week.
A great time to stock up on Christmas gifts for family and friends at discounted prices usually not available at any time during the year.
Thank you for your feedback. Let us know if there is anything we can do for you.
Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com
This product is hard to get out of the dispenser, and leaves white blotches on my face. Tried this 2 times now, same blotches
Hello, Julie.
First of all, I would like to apologize for the delayed response. Secondly, I would like to thank you for your review as it helps us to continue improving.
I am really sorry you did not have the best experience with one of our authorized retailers. Truffoire has a wide variety of authorized sellers around the world however, these are privately-owned and independent-operated entities that are authorized to resell our product line.
I would like to learn more about your experience with the retailer and also about the reaction you are noticing after using the product, we have a consultation team that can help with this particularly. Please reach out to me at support@truffoire.com so I can further assist you.
Best regards,
Fernando.
Truffoire Customer Support.
support@truffoire.com
Have really enjoyed all the products I've tried. Was really cautious to try but everything seems to be such a great product you want to try something else.
We’re thrilled that everything you’ve tried has exceeded your expectations. That feeling of wanting to explore more is exactly what we hope for! If you ever need recommendations on what to try next, let us know—we’re always here to help!
Best regards,
Julie | Truffoire Customer Support
Julie@truffoire. Com
I've just started using these products and so far I'm impressed.
Thank you for sharing your experience! We're so glad to hear that you're already impressed after starting with our products. We hope you continue to love them ♡
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com
Since I have been using the products, My self, and my friend have noticed an improvement on my face wrinkles. I'm very happy with the results.
We’re thrilled to hear that you and your friend have noticed an improvement in your face wrinkles. It’s always rewarding to see our products make a positive difference. If you have any questions or would like to explore more of our offerings, just let us know!
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com
Truffoire knows how to help women turn back the clock on aging and also feel pampered! So far I'm in love with the Black Truffle Instant Repair Syringe and Salt Scrub! My skin has never felt so refreshed and silky soft, and looked so youthful! Thank you for allowing me to fall in love again with myself!
Thank you for your heartfelt review! We’re thrilled to hear that the Black Truffle Instant Repair Syringe and Salt Scrub have made such a positive impact on your skin. It’s wonderful to know you’re feeling refreshed and youthful. Your happiness and self-love mean everything to us—thank you for being a part of the Truffoire family!
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com
While visiting Honolulu HI. 2023 I was given some samples of the White Truffle Day Moisturizer. We didn't have time to visit the store. From the moment I rued that first sample I loved it! So on our annual trip back to Honolulu in October our first stop was to visit the Truffoire store/vendor. We enjoyed all the staff and our visit. I left the store with so many different products and they are now all part of my daily/nightly regimen. I'll never use anything else on my face again!
We're so grateful for your continued trust in our products, and we're honored to be your go-to skincare brand. We look forward to continuing to support your skincare journey, and we’re so happy to be part of your beauty routine!
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com
The back of my husband's hand were bumpy and uneven looking. One application of the White Truffle Facial Peeling was both satisfying and gross. All this dead skin just rubbed off his hands. They were incredibly smooth. He is hooked.
Thank you for sharing this incredible feedback! It’s amazing to see how effective it can be! We're thrilled that he’s hooked—welcome to the Truffoire family!
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com
I was incredibly skeptical at first. But after seeing results and how it felt I was sold. Unfortunately I have dealt with dark under eye circles my entire life. After just a few weeks of using this cream I can tell a difference. I highly recommend! Definitely worth the price considering how much I've spent on products that haven't worked.
It’s fantastic that you’re noticing a difference with your under-eye circles. We appreciate your recommendation and are glad to have provided you with a product that truly works for you!
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com
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Business History
Our humble team had concrete goals and big dreams for Truffoire, and it started with a few products supercharged with an unbeatable core. That became part of the White and Black Truffle Collection you now know today.
We first perfected the Black Truffle Instant Repair Syringe; we crafted it with our exclusive formula, which eventually impressed people all over the globe. Because of its instant and long-lasting results in minimizing fine lines and wrinkles, orders started pouring for the Syringe. After that, the development of other anti-aging products came to us naturally. Ones that renew, hydrate, fight premature skin aging and protect your natural glow.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Wow, thank you so much for sharing this with us! It’s incredible that your grandson noticed the difference—what a sweet compliment! We’re honored that you’ve trusted us with your skincare journey.
Best regards,
Julie | Truffoire Customer Support
julie@truffoire.com