business logo of Trafalgar

Trafalgar

Overview

Trafalgar has a rating of 4.7 stars from 425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trafalgar most frequently mention customer service, high quality and belt strap. Trafalgar ranks 19th among Men's Clothing sites.

service
1
value
1
shipping
1
quality
242
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Instant Feedback

575 reviews
How would you rate Trafalgar?
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New York
1 review
0 helpful votes
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Belt Strap
March 28, 2022

The belt strap I received in quick timely delivery. Excellent quality as per the photos on website, with beautiful packaging and additional cloth travel bag for the item. Works well with my vintage Hickock Buckle. Well recommended.
Thank You

Date of experience: March 28, 2022
New York
1 review
0 helpful votes
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You fixed it!
December 7, 2022
Updated review

No real Black Friday sale, a bit disappointing! After writing the previous statement, I receive in the mail a card informing me of a Black Friday promotion which would save me $50 on my purchase. I contacted customer service & without any convincing I was told that a credit of $50 would go back on my charge, which it did in a day or 2. All good with me & I know Trafalgar is reputable!

Date of experience: December 7, 2022

No real Black Friday sale, a bit disappointing!
December 27, 2022
Previous review

No real Black Friday sale, a bit disappointing!

Date of experience: November 27, 2022
Rhode Island
1 review
0 helpful votes
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No Issues. High marks.
December 6, 2024

It was what I ordered, quality was excellent, no issues with delivery.

Date of experience: November 26, 2024
Virginia
1 review
0 helpful votes
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Belt fit
October 20, 2022

I have several Trafalgar belts but this on doesn't fit like the others. I laid it down beside a couple of your other belts and the holes in my other belts all line up but these don't so it fits differently. Sort of like it's a 35 rather than a 36. I would have exchanged it for a 38 but that would be much too large.
Thank You

Date of experience: October 20, 2022
New Jersey
1 review
0 helpful votes
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Great Looking Braces
October 28, 2022
Updated review

I entered the discount code but may not have hit the "apply" button. Anyway, your response was swift and appreciated. I own 14 pairs of Trafalger braces and never fail to get compliments every time I wear them. They are exquisite and beautiful

Date of experience: October 28, 2022

There was supposed to be a $50 discount with the purchase...
November 27, 2022
Previous review

There was supposed to be a $50 discount with the purchase of $100. What happened?

Date of experience: October 27, 2022

Love Those Braces
May 23, 2022
Previous review

Great looking braces, fast delivery and a very good price.

Date of experience: May 23, 2022

Easy & quick
April 23, 2022
Previous review

Easy & quick.

Date of experience: April 23, 2022
California
1 review
0 helpful votes
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Crocodile chestnut
April 8, 2022

I'm picky and I like it but there are two lines where you can see where three pieces of crocodile hide come together instead of a single piece throughout it's entire length... But who's going to notice on your belt. So I gave it 4 instead of 5 and I kept it.

Date of experience: April 7, 2022
Georgia
1 review
0 helpful votes
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Great job as always!
June 3, 2023

I ordered a personalized buckle and strap as a graduation gift. Arrived quickly however, the buckle monogram was "off" when it arrived. So I contacted customer service and they drop shipped a new one the next day and I returned the original. Buckle looks great! This is not my first time ordering from Trafalgar and I have been pleased.

Date of experience: June 3, 2023
New Jersey
2 reviews
0 helpful votes
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Wallet and hankerchiefs
December 6, 2024

Items arrived promptly and appear to be quite nice.

Date of experience: November 26, 2024
Massachusetts
1 review
0 helpful votes
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Very good
December 1, 2024

Very good. Ordered the ties. They arrived. I put them away.

Date of experience: November 20, 2024
New York
1 review
0 helpful votes
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Difficulty with internet site
October 14, 2022

Initially I tried to order through the website and could not access my account. It took two or three days of phone calls and emails before the situatuin was resolved. All in all, I am very happy with the Company's products.

Date of experience: October 14, 2022
Ohio
1 review
0 helpful votes
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Horrible experience
March 12, 2023
Updated review

Below average. It took 3 emails to get a return label. I returned it 2 days ago and I get an email that has nothing to do with the return. It makes me want to go back to wearing a belt. Who knew buying braces would be such an ordeal.

Trafalgar attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 10, 2023
Kacey H. Trafalgar Rep
over a year old

Hello. Thank you for the feedback. We are sorry to hear you had a poor experience with our store. I see you reached out to our Customer Service Team on Friday, 2/3/23 letting us know that you accidentally deleted the first return label and you were not able to download the label again. Our Customer Service Team replied immediately and sent you a new return label. You reached out on both Saturday and Sunday, claiming you did not receive the label. Please note our hours of operation are 8 AM to 5 PM CT, Monday through Friday. We are not open on Saturday or Sunday, which is why we were unable to reply to your emails on these days. We replied to you immediately on Monday morning (2/6/23) to let you know we sent the return label again. This time, you received it, and your issue was resolved. We received your return in the mail yesterday (Thursday, 2/9/23), and we just processed it this morning (Friday, 2/10/23). You should receive your refund in the next 3-7 business days. The reason you received an additional email that did not pertain to your return is that you are subscribed to our marketing newsletter. If you wish to unsubscribe from these emails, please open a recent email, navigate to the bottom of the email, and click unsubscribe. This will remove you from our mailing list, and you will no longer receive marketing emails from our company. I hope this helps! Please let us know if you require further assistance. Thank you, and have a great day!


Below average
March 2, 2023
Previous review

Below average

Date of experience: January 30, 2023
New York
1 review
0 helpful votes
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Great Braces
December 6, 2024

A beautiful pair of braces and fast shipping. What else do you need?

Date of experience: November 25, 2024
Illinois
1 review
0 helpful votes
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One perfect, one not
September 6, 2022

The belt is great. Exactly as expected. The wallet is so small I am unable to get any of my card in it. That's right, None. In fact, I broke one of my credit cards in half lengthwise, trying to force it in the slot, but then you probably knew all this.

Trafalgar attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 6, 2022
South Carolina
1 review
0 helpful votes
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The belt is beautifully made. Perfect gift!
December 5, 2022

I found you on Google. Very easy to locate the items for which I was looking. Easy check out process. Free shipping is appreciated. I always look for US-based companies when shopping online, and I'm glad I found y'all. Thank you.

Date of experience: December 5, 2022
Delaware
1 review
0 helpful votes
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Superb
September 20, 2024

Excellent service. High quality product.
Pleasantly surprised

Date of experience: September 9, 2024
Colorado
2 reviews
0 helpful votes
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Purchased Two Alligator Belts
October 19, 2022

Only one belt was in inventory, but sold me two (black and chestnut) anyway, then notified me after the sale was completed. No word back on when the belt will be in inventory and available for purchase.
Come on-very disappointing!

Trafalgar attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 19, 2022
Kacey H. Trafalgar Rep
over a year old

Hello. Thank you for the feedback. We are so sorry to hear you had a poor experience with our website. We can certainly understand your frustration and we sincerely apologize for the inventory error on our end. We sent you a 10% off discount code to use to purchase the product once it becomes available again. Please reach out to our customer service team at service@trafalgarstore.com if you require further assistance. Thank you.

Washington
3 reviews
0 helpful votes
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Collector of Braces
August 7, 2023

My husband has more than a hundred pair
Of Trafalgar braces. We're delighted to see the return of several of the vintage models. I've replaced a few of his that were worn out via the online website. Easy to do. And I've started collections for my grandsons!

Date of experience: August 6, 2023
Mississippi
1 review
0 helpful votes
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Perfect Size for Gramps
August 17, 2024

Elegant and well used by my grandfather who still carries these around.

Date of experience: August 7, 2024
Washington
2 reviews
0 helpful votes
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Happy customer
September 18, 2024

All is good, took a little long but that's not your fault.

Date of experience: September 8, 2024
California
1 review
0 helpful votes
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Cortina leather belt
November 27, 2024

Great quality material matching my previous belt that lasted several decades.

Date of experience: November 17, 2024