Overview
Trafalgar has a rating of 4.7 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trafalgar most frequently mention customer service, high quality and belt strap. Trafalgar ranks 19th among Men's Clothing sites.
Instant Feedback
The belt did not fit. I am a 33 inch wast and it is too small. I need to return the belt.
This was a gift and I am going to have to return these. My husband is not fond of them. How do I go about doing this?
Lindy Westbrook
*******@gmail.com
*******977
I still haven't received my order, I was given a useless tracking number, and have not received any response from customer service to my request for information.
My experience was great. Reason for the 4 stars is the belt size runs small so it didn't fit my husband and now have to exchange it but other than that great experience.
Good company, Good products! Ive ordered Alligator straps with gold and silver buckles and have been very satisfied.over the years. Very professional staff. It has been a pleasure to work with. Dan
I chose my size by buying a Trafalgar belt exactly the same size, but it was too small. The color "dark brown" was almost black. From the website, I didn't expect this!
Hi David. Thank you for the feedback! We are so sorry to hear you aren't 100% satisfied with your purchase. Unfortunately, color can vary online depending on the device you are using to view our website. We apologize for the inconvenience! Please visit our return policy page on our website to initiate your free return: https://www.trafalgarstore.com/pages/return-policy. I hope this helps! Please contact our customer service team at 844-364-7703 or service@trafalgarstore.com if you require further assistance. Thank you!
The boxes were exactly as described & arrived in great shape & super fast shipping. The Best customer service ever, very knowledgeable and understanding. Very patient in explaining.
My order came promptly and then when I called customer service to see if they could send gift boxes for the items in my order they were so kind and understanding. Great customer service!
Ordering was a good experience.However there was not choices for different sizes. I loved the bracelet so much. Went to put it on my boyfriends wrist and couldn't. So I had to return it.
My husband sent me the link and this was the easiest Christmas shopping so far! But when it arrived it was black with white dragons instead of off-white with black dragons. Oh well.
I wanted a belt one size larger than you had; a size 48. You were unable to provide it, even though I could have waited and I could have paid more. That was very disappointing.
Hello Julia,
Thank you for your feedback and we are sorry to hear about your experience, please know that anything over a size 44 is considered Big and Tall. Currently we have limited offerings and few styles in this category, meaning that not all of our belts are available in extended sizes. In this case, all we could do is cancel your order and issue a refund. If you need assistance finding a style that meets your needs, please reach out to our customer service team at service@trafalgarstore.com. Thanks!
Works for me, thank you. It is exactly the belt I wanted in a different size, down from a 44 to a 38. Thank you for the excellent product and quick service.
Site interactions were awkward and didn't make it simple to get the 10% discount for subscribing to the newsletter, but Trafalgar was responsive and fixed it after the fact.
Hi John. Thank you for the feedback. We are sorry to hear your initial experience with our website was poor. In order to redeem the discount on your first order, you must open the Welcome Email, copy the unique coupon code, and paste it into the promo code section at checkout. We apologize for any inconvenience! Since I see you did subscribe to our email newsletter, I'm happy to report we were able to reimburse you the 10% discount on your most recent order. I'm so happy to hear we turned this into a positive experience for you! We hope you'll consider us again in the future. Thank you and have a great day!
Your site said I'd get a discount with my first order if I subscribed to your newsletter. I see no discount.
Great web site. Easy to view and make selections. Trafalgar definitely makes the BEST belts in the world! Simply stated, the craftsmanship and quality of Trafalgar belts is unmatched!
Some belts are sized by inches, some by "S-M-L". I understand how to size (up) by inches, but the "S-M-L" sizing does not work. One way or the other, please!
Hi Paul. Thank you for the feedback. We are sorry to hear you had trouble finding the correct size. Please locate the size chart on the product page above the size options to help you find the corresponding measurement. I'll also provide the sizes from the size chart below:
S = 30-32
M= 34-36
L= 38-40
XL= 42-44
I hope this helps! Thank you.
The pictures on the website do not make justice for the product, the suspenders I received are awesome in person. I bought the exact quality I was looking for, Thank you guys.
Excellent service and quick delivery. I am very satisfied with the product I ordered and I am extremely happy with how quickly and efficiently my order was processed.
High quality, excellent material, highly recommend if you have enough time for the shipment.
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Business History
The crossbow represents the history and heart of the Trafalgar brand. Mirroring the shape of an infinity sign, the crossbow symbolizes the longevity of the Trafalgar name, its core values, and infinite style. Every product is crafted with care, and a luxurious, timeless aesthetic, making it a smart choice no matter where you're headed.
The heart of Trafalgar lies within our leathers.
Though they are treasured, our leather goods are hardly delicate. Each piece is crafted by hand, using uncompromising construction in every stitch. Trafalgar originals are durable and dynamic enough to carry you through every moment in life, which is why men have trusted us generation after generation, to supply dependable luxury accessories.
Today, Trafalgar is part of the Phoenix Leather Goods family of brands, extending its commitment to integrity, honor, and quality to the global community. Trafalgar still stands by its original vision: combining timeless American style and refined haberdashery details for the discerning man.
Craftsmanship is our passion.
Leather is our soul.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello! We are so sorry to hear that your husband did not love the braces. Trafalgar is proud to keep returns hassle-free at no cost to you! Simply visit our returns page at the following link to initiate your return: https://www.trafalgarstore.com/a/returns. I hope this helps! If you require further assistance, please feel free to contact us during our regular business hours of 8 AM to 5 PM CST, Monday through Friday, by calling 844.364.7703 or emailing service@trafalgarstore.com. Thank you!