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Tradealgo

Overview

Tradealgo has a rating of 4 stars from 629 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradealgo most frequently mention great job, dark pool and day trading. Tradealgo ranks 1st among Option Trading sites.

service
42
value
42
shipping
2
returns
2
quality
43
This company responds to reviews on average within 92 days
How would you rate Tradealgo?
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Nevada
2 reviews
13 helpful votes
Follow J J.
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I watched a webinar for a company called Trade Algo. They advertise as having the "highest quality software that empowers investors to take control of their financial destiny." As a stock trader, I was interested in trying their product because they offered a six month no questions asked MONEY BACK GUARANTEED. I purchased it on November 2022. In December I told them I was no longer interested in the program and wanted a refund. They said okay and it would take 14 business days to process. Although that seemed weird because I used square business and can refund a customer in seconds. Anyways today is January 27th 2023. I been calling and emailing them and they got back to me today and said they been having issues with their merchant processor and it will take another month to process my refund. I dont know about you but it seems like they are trying to push it past the 90 day period to report to your credit card company. This company are straight scammers and need to be taken down. You CANNOT offer a MONEY BACK GUARANTEE and do not honor it.

Tradealgo attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 27, 2023
Tony G. Tradealgo Rep
over a year old

Hi John,

I wanted to address the concerns you raised regarding your refund experience with Trade Algo. We appreciate you taking the time to share your feedback, and I want to assure you that we take all customer concerns seriously.

First and foremost, I want to apologize for any inconvenience or frustration you may have experienced during the refund process. I understand your concerns about the delay in receiving your refund, and I want to provide some clarification on the matter.

At Trade Algo, we deal with larger transactions, which often require additional processing time compared to standard purchases. While we understand that this may seem unusual, we assure you that it is necessary to ensure the accuracy and security of the refund process.

I want to acknowledge that we experienced some delays with our merchant processor during the time of your refund request, which resulted in longer processing times than usual. We apologize for any inconvenience this may have caused you and assure you that it was not our intention to delay the refund beyond the 90-day period.

I want to emphasize that despite the delays, we were transparent about the situation and promptly refunded you in full. While it took longer than anticipated, please rest assured that you have been fully refunded for your purchase.

At Trade Algo, we always strive to turn negative experiences into positive ones, and we genuinely attempted to make things right with you even after issuing the refund. However, it seems that we were unable to reach a resolution that met your satisfaction, and for that, we apologize.

If you have any further concerns or would like to discuss this matter further, please do not hesitate to reach out to our customer support team. We are here to assist you in any way we can and are committed to ensuring your satisfaction with our services.

California
1 review
0 helpful votes
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Very useful and thorough
March 27, 2024

Tradealgo provides a comprehensive and pragmatic tools for short-term and mid-term trading, especially with options.

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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Excellent orientation
April 12, 2024

Lian was extremely helpful, I was impressed.I feel more confident in learning about trading going foward.

Date of experience: April 1, 2024
Montana
1 review
0 helpful votes
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Very helpful
December 15, 2023

Evan was great to speak with! He gave me a quick rundown of the platform and helped to get me started off on the right path to learning.

Date of experience: December 15, 2023
Virginia
1 review
0 helpful votes
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Casting light on the Dark Pool
October 25, 2023

Dane does a fantastic job explaining the TradeAlgo platform and how to use that to understand what is taking place in the market

Date of experience: October 25, 2023
Canada
1 review
0 helpful votes
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Great
March 8, 2024

Very nice experience :)
I felt as Marcus was listening and considering my concerns in order to resolve them.

Date of experience: March 8, 2024
Texas
1 review
0 helpful votes
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TradeAlgo Review
December 18, 2023

I am a retired CEO that moved from Ft Lauderdale to Texas with my wife to be near our children and grandchildren. I wanted to find something to keep my mind sharp, but had enough of the corporate world, so I started with options trading. I tried Buy Alerts but for many reasons, including too many multi-legged trades, didn't care for it. I then got with TradeAlgo, and am enjoying it. I especially appreciate Brian Mitchell. He is clearly very knowledgeable in trading options, using the reversal trading technique, but he is also very disciplined, and passes that discipline along to us members. His guidelines are invaluable, especially for new traders. (I recently had my 30-year-old son sign up for TradeAlgo, and told him the 1st thing he needs to do is read Brian's Guidelines 20 times, then repeat every day until memorized, then paper trade for 2 weeks.) Brian's sense of humor keeps everything upbeat throughout his live streams, and his chats. Another excellent part of Brian's Daytrade Chat is that he has some excellent key members that contribute to the chat in a very helpful manner. Top of that list is Matt. I have learned a lot from him as well.
As a Platinum Member, I follow Eric and Roman on their live streams, as well as Ross on the morning stream. I am also an investor in TradeAlgo.
I plan to continue trading with TradeAlgo for a long time, and recommending it to others, especially if the current Mentors/Traders stay in place.
One area that I will mention that needs improvement is on Ross' morning live stream. The stream is lost way too often, and requires refreshing, which seems to happen often and at seemingly critical times.
Best Regards,

John Bailey (Beetle).

Date of experience: December 18, 2023
Pennsylvania
1 review
0 helpful votes
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Evan walk through review
February 12, 2024

Evan was really good at explaining details with the Trade Algo website in a manner that was easy to be understood in a timely & simple fashion.

Date of experience: February 12, 2024
Kentucky
1 review
0 helpful votes
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Evan is the man!
December 13, 2023

Evan helped me when my credentials were not working. He guided me through each step and followed up with me to ensure all my needs were met.

Date of experience: December 13, 2023
Washington
1 review
0 helpful votes
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Call with Evan
January 26, 2024

Evan was very professional, not pushy and very thorough in a fashion easy to follow and understand!
Great experience
Thank you Evan

Date of experience: January 26, 2024
Wisconsin
1 review
0 helpful votes
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Quick review w Evan
November 1, 2023

Evan walked me through all I needed to know. Much appreciated. Gave me guidance and a number to call

Date of experience: November 1, 2023
Washington
1 review
0 helpful votes
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100% patient and helpful
June 15, 2024

James gave me an informative tour of the website.
Job well done.

Date of experience: June 5, 2024
Pennsylvania
1 review
0 helpful votes
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Grateful
October 26, 2023

Very enjoyable and Evan makes it easy to learn he relates automatically to your level of understanding. He truly wants you to succeed

Date of experience: October 26, 2023
California
1 review
0 helpful votes
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Very knowledgeable and polite
June 14, 2024

Did not rush me Was very patient with me I was extremely pleased with the knowledge that he he had

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Easy Introduction
January 2, 2024

Marcus had good information regarding onboarding for the platform. In addition, he showed me several options for finding the best probability trades.

Date of experience: January 2, 2024
Minnesota
1 review
0 helpful votes
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Trade Algo briefing
June 15, 2024

Very thorough briefing patient and understanding given new techniques for success

Date of experience: June 4, 2024
New Jersey
1 review
0 helpful votes
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Pleasant phone call.
November 13, 2023

Evan walked me through the first steps and how to get going. Made me feel more confident in the program and the people within it.

Date of experience: November 13, 2023
North Carolina
1 review
0 helpful votes
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Awesome tutorial with Roman
December 22, 2023

He understood my level of understanding the concepts of reading charts etc and then his teaching ensued at that level that I stood at.

Date of experience: December 21, 2023
California
1 review
0 helpful votes
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I don't appreciate discussing politics or sinister veiled threats to make sales

Date of experience: June 3, 2024
Colorado
2 reviews
0 helpful votes
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Everyone that I have talked to are very friendly and helpful. Their goals are to help traders succeed and they are enthusiastic about it!

Date of experience: October 18, 2023