Overview
TopCashback has a rating of 4.4 stars from 872 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopCashback most frequently mention customer service, gift card and great experience. TopCashback ranks 5th among Cash Back sites.
Loving the TopCashback! It's saving me money effortlessly with a user-friendly interface and impressive customer service. Occasionally, the add-ons don't work perfectly, but overall, it's a fantastic app. Highly recommend!
TopCashback is a nobrainer. Cashback on top of your purchase? Just incredible. What's even more incredible is that TopCashback is rock solid in tracking transactions. I've been using it since 6 months and it's been able to track ALL the transactions I've done. The browser extension is quite handy. It ensures that I don't have to visit the TopCashback site to enable the cashback. I can do it from the extension itself. However, if I had to nitpick, one thing I dislike about the extension is that it's a bit intrusive. It will pop-up everytime you visit the site and it has some cashback. I wish the extension would somehow remember that I've visited the site before and the cashback offer has not changed since, so there's no need to show the popup. Another thing I wish they could improve upon is the time they take to make the cashback payable. 14 weeks is WAYYYY too long.
Signed up for this site and didn't expect it to work as described. I was wrong- just got my 1st payout today and couldn't be happier! I had purchased a (pricey) robot vacuum using this and actually got the $130 rebate advertised. Excellent experience overall.
Hi Clay,
Thank you for the kind review! We're happy to have exceeded your expectations and you were able to see the benefits of TopCashback. We strive to save our members money when purchasing products big and small. We're glad you got to see the benefit on a larger purchase and hope you continue to do so on further purchases!
Best wishes,
Erica
I love this app, it has a lot of good deals, most of the stores that I love are here😍 sometimes the time to approve the money is lot and in a few cases the purchase didn't apply and don't show why.
Hi Alejandra,
Thank you for the kind review! We're happy to hear you are enjoying our app and you can find most of your favorite stores on there! We strive to have the best Cash Back deals for our members to save the most money. The rate at which Cash Back becomes payable is dependent on the retailer's cancellation window. For some that could be 2-3 weeks, whereas others could be up to 90 days. However, as soon as the retailers pay us, we send you that money. If your Cash Back ever does not track or gets declined, please submit a Missing Cash Back Claim and we can follow up on that for you!
Best wishes,
Erica
Easy to do. Can't believe i haven't done it before!
This site is so easy to use when shopping online! You only have to click an extra time for it to register your shop and you get cash back!
Hi Kathy,
Thank you for the kind review! We're pleased to hear you find our site easy to use to get your Cash Back. For one extra click you can get money back on purchases you were likely going to make already! We appreciate your loyalty to our brand and hope you continue to save through TopCashback!
Best wishes,
Erica
Cash back is easy and fast to work with. The extra money I get while spending is always nice to have.
Best % back of all cash back sites. Quick payouts and bonuses
Best cashback ever seen. Even I'm not in US, I still find better cashback rate in Europe for IHG/Sixt etc.
Very easy to use and easy to get cash back on all my trips
IVE BEEN WITH TOPCASHBACK FOR AROUND THREE YEARS NOW, AND LET ME TELL YOU IVE SAVED SO MUCH MONEY WHILE SHOPPING, NOT JUST IMPORTANT DATES LIKE CHRISTMAS, BUT EVERYDAY PURCHASES.
Always gives the best cashback and has much better customer service than other cashback companies
I enjoy shopping with TopCashback. And I have also refer it to my friends. It helps me save a lot of money.
Hi Naki,
Thank you for the kind review! We're happy to hear you enjoy shopping through TopCashback! Taking advantage of our refer a friend bonus is a great way to get some extra Cash Back while sharing a great deal with your friends! We're happy to hear you've saved a lot of money with us and hope you continue to do so in the future.
Best wishes,
Erica
Customer service replied me quickly, which helped me a lot. Normally customer support is really slow when it comes to the customer's inquiries, so I was surprised to get a reply in a day. Thank you so much.
HI Maoko,
Thank you so much for the kind review. We're happy to hear our customer service has been helpful to you when you forgot your security question. We try to get back to our members as quickly as we can, regardless of the issue, but especially important when you cannot get into your account!
Best wishes,
Erica
Shopping with TopCashback, is the easiest and simplest way to earn extra money! It's quite effortless, and anyone can participate instantly, doing what every person has to do on a daily basis! There are bonuses that you can qualify for, just for reading the information! Make TopCashback, your first preference, for shopping!
I love it - I always go to the site before I shop - always - as it helps me save on everyday purchases. For example, if I go to Walmart and pay - nothing. I pay the price. But if I shop online via TopCashback, I get money back - so that's a must!
Hi Vaidas,
Thank you so much for the kind review! We're happy to be your go-to spot for your online shopping needs. The convenience of online shopping plus getting Cash Back on those purchases you were going to already make is exactly what we strive for! We hope you continue to save through our site on your future purchases.:)
Best wishes,
Erica
Too many of your cash back payments sit pending and never go to payable. If you don't submit a ticket to have these chased they never get paid!
This is an ongoing problem with cash back and once ticket submitted they tend to make payable very quickly.
It shouldn't be the purchasing members job to chase down their payments due.
Retailmenot does not have this problem but I prefer Topcashback.
Hopefully they pull it together
Hi Lisa,
We appreciate the fact that you still prefer TopCashback, regardless of the way you feel about pending transactions. I understand it can be frustrating when a payment takes a little longer than normal to achieve payable status in your account. Cash Back can take as little as 2-3 weeks to become payable in your account. However, if you are making a purchase that requires booking a vacation or a future event, that event/stay must be completed before we can provide you Cash Back. We do this to ensure nothing has been canceled. If you would like some assistance on specific transactions, please feel free to contact me at uscustomercare@topcashback.com.
Best wishes,
Erica
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hi Vishal,
Thanks so much for your kind review! We're happy to hear you are liking our site so far and that all of your transactions seem to track properly. I understand your concern about the extension popping up every time you visit a site. However, if a Cash Back rate changes, which they do frequently, we want to make sure members are aware of that change.
In regards to the time it takes for Cash Back to become payable, this time frame is dependent on a retailer's cancelation window, which in most cases is roughly 90 days. Some retailers can return Cash Back in as quick as 2-3 weeks, but as soon as the retailer provides us the Cash Back, it reflects in your account.
Thank you for taking the time to leave us a nice review despite your minor concerns. We hope to continue to help you save money through our site in the future!
Best wishes,
Erica