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TopCashbackReviews 994

4.5

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From the business

Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?


topcashback.com
Rochelle Park, NJ, United States
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TopCashback Reviews Summary

TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Cashout
October 25, 2024

Cashout was a little difficult. Have to go through several times of calling and email, but was happy finally resolved issue and received reward.

Date of experience: October 14, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi Erin,

Thanks so much for the kind review! We're happy to hear you got your cash out issue resolved. If you ever have any other issues or questions, please feel free to reach me at promotions@topcashback.com and I can help you out!

Best Wishes,
Erica

New Mexico
1 review
0 helpful votes
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Great cash back site
October 24, 2024

I've tried a couple of these cash back sites, and TopCashback seems to be the most active on the sites that I buy from. Easy to track and the plugin works pretty good in chrome. The site is easy to navigate and getting paid through paypal has been my preferred method and it works fine.

Date of experience: October 14, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi Fred,

Thanks so much for the kind review! We're happy to hear of your success with the Browser Extension. If you ever have any questions, please feel free to reach me at promotions@topcashback.com.

Best Wishes,
Erica

Missouri
1 review
0 helpful votes
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Great Service
October 23, 2024

I run an online shop and have to buy item's online often. Its great getting 10% back on many of my purchases plus a +5% prepaid Visa card enhancement when cashing out. It's free money what's not to like

Date of experience: October 13, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi Ryan,

Thank you so much for the kind review! We're happy to hear TopCashback is beneficial to your online shop. If you ever have any questions, please feel free to reach me at promotions@topcashback.com.

Best Wishes,
Erica

Kazakhstan
1 review
0 helpful votes
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The best idea 💡
October 23, 2024

Это лучшее приложение которое только можно было создать 👍🏻👍🏻👍🏻

Date of experience: October 13, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi Elnara,

Thank you for the kind review!

Best Wishes,
Erica

Nebraska
1 review
0 helpful votes
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Completely LEGIT!
October 23, 2024

Was a bit skeptical at first but it worked out perfect. Spent $35 got $35 free! Love it

Date of experience: October 12, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi Cara,

Thank you for the kind review! We're happy to hear all went well for you! If you ever have any questions about your account or our site in general, please feel free to reach me at promotions@topcashback.com

Best Wishes,
Erica

Maryland
1 review
0 helpful votes
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Great
October 22, 2024

I love this app. The only downside is how long you have to wait to get your payout.

Date of experience: October 12, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi Keke,

Thanks so much for leaving us a review! We appreciate the feedback from our members. Certain retailers do take longer than others to provide cash back, however rest assured once we receive the money from the retailer, it goes right into your account! If you ever have any questions about your account, please feel free to reach me at promotions@topcashback.com.

Best Wishes,
Erica

Texas
1 review
0 helpful votes
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Great Cashback opportunity
October 22, 2024

Have been using topcashback since over 3 years. In average get about $300 a year. Great opportunity for some savings

Date of experience: October 12, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi Christian,

Thanks so much for the kind review! We're happy to have such loyal members. If you haven't already taken advantage of our Refer a Friend program, I highly encourage it as you can save even more! If you ever have any questions, please feel free to reach me at promotions@topcashback.com.

Best Wishes,
Erica

NL
1 review
1 helpful vote
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Very bad. Not paying!
October 22, 2024

Do not use it, they do not want to pay! I've order 10 times payment, but they refuse to pay!

TopCashback attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi there! If you're having some trouble with your transactions, I'd be happy to take a look. You can shoot me an email at promotions@topcashback.com and we can see what's going on! - Erica

California
1 review
0 helpful votes
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Love it
October 22, 2024

It's my favorite app I share with my friends and family they all very interested thank you so much

Date of experience: October 11, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi Kason,

Thanks so much for leaving a kind review! We're happy to hear you have passed along our site to your friends and family. We encourage them to leave reviews as well, as we are always curious to see how our new members are liking our site! If you ever have any questions, please feel free to reach me at promotions@topcashback.com!

Best Wishes,
Erica

Maryland
1 review
0 helpful votes
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Literally free cashback
October 22, 2024

It does take a while to get the money out, but TopCashBack usually has the highest cashback than any other third party cashback company that I've seen.

Date of experience: October 11, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Hi Kian,
Thanks so much for the review! We're happy to provide our members with the highest cash back rates. Certain retailers do take longer than others to get the cash back to us, but rest assured once we receive the money, it goes straight to your TopCashback account! If you ever need help with a specific transaction, or just have a question in general, feel free to reach me at promotions@topcashback.com.
Best Wishes,
Erica

Texas
1 review
0 helpful votes
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Great Site
October 22, 2024

TopCashback will give you notifications on deals and pay you cashback on items you were already going to buy! Awesome!

Date of experience: October 11, 2024
TopCashback Support T. TopCashback Rep
10 months ago

Thanks for the kind review Roman! We're happy to hear you are enjoying our site. If you ever need help with your account feel free to reach me at promotions@topcashback.com. -Erica :)

Peru
1 review
0 helpful votes
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topcashback.com is Scam cash back service
August 25, 2024

First, in one day I log into my account to view about my cash back for the order I made via topcashback.com but I cannot login even I reset password. I don't know what going on with my account, I don't receive any email from them.
I contact them to ask about problem, they require me provide all information about my order, my info even my private document passport. I sent all as require and waiting 7 days to receive the final result is "illegitimate or abusive transactions", all cash back from my account removed and I sure it transferred to their bank account.
I require to show proof for "illegitimate or abusive transactions" but they don't say anything about that.

I don't know topcashback is a REAL or FAKE cash back service!
Don't email anything untill member contact about the problem.
Don't show any proof and just say "illegitimate or abusive transactions" to get cash back of members.

Now I worry about my information, financial details, passport everything they have about me and I don't know they will do for what.

Date of experience: August 15, 2024
TopCashback Support T. TopCashback Rep
over a year old

Hi Marisol,

We are a fair play ethos company and work hard to ensure fairness for all members in getting the very best cashback offers for purchases made.

In return we do ask members to be fair when using our site as we do have systems that can detect unfairness which our team would investigate and take action if needed.

Our team are open to reviewing action taken a if you could please drop us an email at contact@topcashback.com we can get this this to our team.

Best Wishes,
Erica

Texas
1 review
2 helpful votes
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Do not use it
August 12, 2024
Updated review

I have tried to claim my hotel stays twice. Both of them got declined even though I booked through the link.
I booked with Marriot and then IHG. Please do not use it, very very difficult

Date of experience: August 2, 2024
TopCashback Support T. TopCashback Rep
over a year old

Hi Chen,
I'm sorry to hear this. Please send me an email at promotions@topcashback.com with the details of your purchases and I would be happy to assist you.
Best Wishes,
Erica


You cash back never arrives. I wish I could give them -5 stars
October 12, 2023
Previous review

It has been more than 2 months since the cash back is pending. Also I submitted a missing cash back and then the status stays like this forever.
Take my advice this website is a scam. I have started to use other cash website.
Trust me DO NOT use it, you will never receive your money

Date of experience: October 11, 2023
Texas
1 review
0 helpful votes
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Amazing Experience
May 10, 2024

The experience was amazing. The customer service was superior, and the platform was easy to use.

Date of experience: April 30, 2024
TopCashback Support T. TopCashback Rep
over a year old

Thank you Jimmy! We're happy to hear you have had great success with TopCashback! -Erica

Massachusetts
2 reviews
10 helpful votes
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TopCashBack.com is great!
I've been trying to convince family and friends to join it. Especially when you feel guilty having to spend a lot for online order shopping, when TopCashBack accepts it, you do save at least a small amount as in earning back into your account. I know there are some stores where the percentage back is very generous, though I have stuck with the everyday stores. I would rate it 10 ********** stars, if only it accepted Amazon purchases, since that is a primary place where I order from weekly.

Thank you, TopCashBack.cm,
I highly recommend it to all

Date of experience: April 24, 2024
GB
2 reviews
0 helpful votes
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Earn easily
February 24, 2024

Easy to use, easy to earn and easy to claim rewards. Highly recommend this site to get a little extra spending power

Date of experience: February 22, 2024
New Jersey
1 review
1 helpful vote
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Best cash back site ever!
March 25, 2024
Updated review

I have been using top cash now for about 7 years and they are the highest cash back compared to other competitors. I highly recommend you giving them a try, you'll be excited to get back your cash back too!

Date of experience: February 18, 2024

Best Cashback App Ever
February 10, 2022
Previous review

I have used Topcash for about a year now and I have made around $100 back on shopping at stores I would normally shop at anyway. Compared to other Cashback apps they always have the highest percent Cashback and I love when they offer bonus cashback offers. I highly recommend downloading this app to your phone today so you can start saving money now!

Date of experience: February 9, 2022
Mississippi
1 review
2 helpful votes
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First off I only have one account and invite alot of my friends and family to join and they all did cashback offers and I guess since I referred too many people they saying I have multiple accounts which is a big lie yall just dont want to pay my $430 worth of referral bonus to me yall are liars and I hope this scam site get shutdown and go to hell!

Date of experience: January 24, 2024
TopCashback S. TopCashback Rep
over a year old

Hi Kevin,

Thank you for getting in touch.

We would never just suspend a member's account without doing an investigation first.

If you would like me to take a second look into your account, please do feel free to send me an email to promotions@topcashback.com.

Best Wishes,
Dominique

Florida
1 review
2 helpful votes
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I made a very substantial purchase using topcashback as a clickthrough. It amazing, how they dont show this as payble or pending to me. I called the merchant and they confirmed they can see the clickthrough from Topcashback to them. But despite that information I am out several hundred dollars in cashback. Repeated emails to topcashback states it could take up to 12 weeks. Well for me...its been 12 weeks and nothing.
Want good and reliable cashback go to Rakuten or befrugal. Topcashback doesnt know what customer service is and you cannot even speak to a real person

Date of experience: January 11, 2024
TopCashback S. TopCashback Rep
over a year old

Hi Brian,

Thank you for getting in touch, and I'm very sorry to hear about your experience.

There are several reasons that your purchase may have not tracked properly and you can read about it here: https://www.topcashback.com/blog/how-to-maximize-your-topcashback-experience/.

Unfortunately without your email, I can't take a look and see exactly what's happened here. So please send me an email directly to promotions@topcashback.com and I'll gladly take a look into this for you.

Also, you can always use that email for all of your customer service needs.

Best Wishes,
Dominique

Missouri
1 review
0 helpful votes
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I love it!
March 25, 2024

These bad reviews from people talking about not getting their money are ridiculous. The site is free to use, so there's literally no downside, even if you don't get your money (which has never happened to me, so I don't know what these people are trying to buy - they're most likely doing it wrong). It might take several weeks to get the money, but you definitely DO get it. I've been using it the last 8 years and get about $50 cash back per year, and I've referred others who have started using it instead of other similar sites.

Date of experience: December 30, 2023