From the business
Topcashback is the USA’s leading cash back savings app. Simply sign up, search offers from over 7,000 retailers and make your purchase. TopCashback will track your spend and add your cash back straight into your TopCashback account. So why not join 20 million members worldwide and start earning cash back today?
TopCashback Reviews Summary
TopCashback has garnered a generally positive reputation among users, who appreciate its user-friendly interface, reliable cashback offerings, and diverse payout options. Many customers highlight the platform's effectiveness in saving money during online shopping and praise its engaging promotions and contests. However, concerns have been raised regarding delayed cashback tracking and inconsistent crediting of transactions compared to competitors. Some users have encountered issues with specific purchases, particularly gift cards. Overall, while the service is well-regarded for its benefits, there is room for improvement in customer support and transaction reliability.
This summary is generated by AI, based on text from customer reviews
One of the easiest sites I have used. I very rarely see an issue and if I do customer service takes care of it. The only "down" side I can see is I wish there was more stores.
Overall, not too bad of a cashback site. Could have better deals, but better than nothing. :)
I was very happy to get cashback from Topcashback, it's simple and easy for me to do shopping as usual.
Moreover, the tracking notification is quite helpful as well. Even sometimes missing tracking, I can claim and receive the cashback afterwards.
I've been using TopCashback for a while, and overall, my experience has been great. I love how easy it is to track my cashback, and the variety of stores available makes saving money effortless. Their customer support team is also responsive and helpful."
Hi Thanuja,
Thank you for the kind review! We're happy to hear you've been enjoying TopCashback for awhile now and have had a positive experience! We strive to make the Cash Back process as seamless as possible for our members so it is nice to hear that you find tracking your Cash Back easy. With over 7,000 retailers to choose from, we are happy to help members save money on purchases they were likely going to make anyway.
Our customer service team does their best with responding to members, so we're happy to hear you find us both responsive and helpful. We want you to get the most out of our site and we will always do what we can to help!
Best wishes,
Erica
This is a Great app with easy to earn rewards! I love to get gift cards through here and also shop with the extension.
Very happy using Topcashback because it has the best cashback offers on all the products that interest me.
I love this app, it has a lot of good deals, most of the stores that I love are hereš sometimes the time to approve the money is lot and in a few cases the purchase didn't apply and don't show why.
Hi Alejandra,
Thank you for the kind review! We're happy to hear you are enjoying our app and you can find most of your favorite stores on there! We strive to have the best Cash Back deals for our members to save the most money. The rate at which Cash Back becomes payable is dependent on the retailer's cancellation window. For some that could be 2-3 weeks, whereas others could be up to 90 days. However, as soon as the retailers pay us, we send you that money. If your Cash Back ever does not track or gets declined, please submit a Missing Cash Back Claim and we can follow up on that for you!
Best wishes,
Erica
TopCashback always has the highest cashback rate across industry. It is very useful. One thing I need to point out here is that the claim process could usually take long. But I enjoy this site overall.
Hi Junjian,
Thank you for the kind review! We're happy to hear you find our site has the best Cash Back rates. If you ever notice a site with a higher rate, we encourage you to still shop through TopCashback and submit a Highest Cash Back Guarantee claim and we will match that rate for you.
We understand the claims process can be rather lengthy, and we do apologize for that. However, if a transaction does not track or your Cash Back declines we strongly encourage going through the process so we can speak with the retailers on your behalf and try to sort things out.
Thank you again for the kind review and we hope you continue to save through TopCashback!
Best wishes,
Erica
Thank you soo much for make my life better, I love this app one of the best
Hi Hermes,
Thank you so much for the kind review! We're happy you feel our app is one of the best. Cash Back can absolutely make life a little better! Getting that extra savings on purchases you were going to make already is such a great feeling. We hope to help you save more in the future!
Best wishes,
Erica
I have been happy with TopCashback and have had it for years, but the issues I have are the other similar savings extensions all seem to jump on at the same time. And often they put a flag out which covers the webpage I am trying to buy from. - If there was a way, they would not just jump on top of each other, and you never know which one is the best for that particular merchant. - That would be helpful.
Hi William,
Thank you for the kind review! We're happy to hear you are a long time TopCashback member and have been happy with our site. I understand your frustration with having multiple extensions jumping on top of each other and worrying about Cash Back not tracking properly. My best advice would be to compare through the respective websites if you are still looking to compare rates. However, if TopCashback still has the lower rate, we encourage you to still shop through our site. You can submit a "Highest Cash Back Guaranteed" form right on our site and we can match the higher rate for you. In order to make sure your purchase tracks through TopCashback, you would need to disable your other extensions.
Best wishes,
Erica
I truly enjoy using the TopCashback app! Of course, I enjoy the cash back part but I recently got the browser extension and it really has helped me a lot!
I often forget to check the app before I start shopping online. But now with the browser extension, it automatically pops up for me! Extremely helpful and very convenient!
Extremely unobtrusive extension. Straight to the point. It tells you the percentage, and you choose yes or no. It is nice to go to the site to see and manage your savings accumulation, and then you can decide how to use it later.
TopCashback is a nobrainer. Cashback on top of your purchase? Just incredible. What's even more incredible is that TopCashback is rock solid in tracking transactions. I've been using it since 6 months and it's been able to track ALL the transactions I've done. The browser extension is quite handy. It ensures that I don't have to visit the TopCashback site to enable the cashback. I can do it from the extension itself. However, if I had to nitpick, one thing I dislike about the extension is that it's a bit intrusive. It will pop-up everytime you visit the site and it has some cashback. I wish the extension would somehow remember that I've visited the site before and the cashback offer has not changed since, so there's no need to show the popup. Another thing I wish they could improve upon is the time they take to make the cashback payable. 14 weeks is WAYYYY too long.
Hi Vishal,
Thanks so much for your kind review! We're happy to hear you are liking our site so far and that all of your transactions seem to track properly. I understand your concern about the extension popping up every time you visit a site. However, if a Cash Back rate changes, which they do frequently, we want to make sure members are aware of that change.
In regards to the time it takes for Cash Back to become payable, this time frame is dependent on a retailer's cancelation window, which in most cases is roughly 90 days. Some retailers can return Cash Back in as quick as 2-3 weeks, but as soon as the retailer provides us the Cash Back, it reflects in your account.
Thank you for taking the time to leave us a nice review despite your minor concerns. We hope to continue to help you save money through our site in the future!
Best wishes,
Erica
I use this cashback site often as it's one of my favorites. They usually have one of the highest rates offered and due to their gift card option, I can get cashback by buying gift cards from stores that usually aren't on any of the cashback sites. I've never had an issue with my purchase not tracking and as for the gift cards, I always get the email within a few minutes to use. I also love that there are multiple options to cash out and some of them even offer an extra bonus if you choose them so you get even more back.
I'm pretty sure it is my discover card, maybe my american express, but one of them never seems to work on the site. I'm leaning towards my discover. Any ways, besides that, I generally like your site. Wish there were a few other gift cards, ie amazon, and some gave better savings. But I will take what I can and your convient if I don't want to run to a store with a better discount.
Hi Doug,
Thank you for the kind review despite some issues with one of your cards. Do you have this issue when cashing out via ACH bank transfer? Or is this an issue you have upon shopping on a retailer's site? That could be something we could look into for you. While we don't have the option to purchase an Amazon gift card, you do have the option to Cash Out your funds with one if you would like to ever try that option. Often times you can even receive a bonus when choosing this Cash Out method.
We strive to provide our members with the best rates as possible, but if you see a site with a higher Cash Back rate you do have the option to submit a claim to us for us to take a look into. We appreciate that you find our site convenient for your online shopping needs.
Best wishes,
Erica
Gift cards through this site are a snap and easy way to save. I have two recommendations, one is to be able to see purchased gift cards on the top cash gift card site. Since I purchase frequently, I always fear that there are unused cards out there that I overlooked or forgot to use. So some type of account set-up on the site might help with retaining this and other information for future purchases.
If your going to buy something from an online store and they don't have a discount available, you can always check here for discounts on buying a gift card first. The digital copy is available usually minutes from the time you purchase, so there's no reason to not gift it a try
TopCashback is great and typically has higher cashback than other sites, although there is a newer one coming in higher on certain sites. I do love that TopCashback has cashback on giftcards. It's like an extra discount on purchases! I do wish there were some more companies available for giftcards, but it's helped me with gifts and extra discounts on purchases for myself.
No issues and very quick delivery. A neat option TCB offers that I don't think other click through sites have.
I have purchased numerous gift cards through TopCashBack and have been pleased with the discounts and speed of processing the purchase, for the several sites that I have bought for. We have had zero issues using the cards for our purchases!
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Hi Sasha,
Thank you so much for the kind review! Our team works hard to find the best deals for our members and we are constantly running different types of exciting promotions! We're happy to hear that overall you are pleased with our site, but if there is anything else we can do to bump your experience up to 5 stars, please let us know!
Best wishes,
Erica