website thubmnail of TopCashBack.co.uk

TopCashBack.co.uk

How would you rate TopCashBack.co.uk?
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1 review
0 helpful votes
Follow Sueandwill W.
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Great cashback website
January 21, 2023

Usually reliably what it is says -THE top cashback site! Fair and reliable. The best I a have found.

Date of experience: January 20, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks so much! Being fair really is what we strive for at TopCashback and it's really pleasing to hear you notice this.

Matt

GB
1 review
0 helpful votes
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Waste of time
January 23, 2023

Waiting 6 months on payment, They have not responded to emails. Waste of time do not bother with it.

Date of experience: January 23, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Hey.

I can assure you when lodging a ticket, you will get a response from our team. Perhaps you're emailing an unmonitored inbox. I'd encourage you that if you need help to either raise a support ticket or email us at contact@topcashback.co.uk and my team will be more than happy to review this.

Many thanks,
Matt

GB
1 review
0 helpful votes
Follow James N.
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Money for nothing
January 20, 2023

You are buying the stuff anyway so why not go through the site!
Just get impatient waiting for the cash back to be in your account!

Date of experience: January 19, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks so much James, we really do appreciate the time you've taken us to leave us a review :)

Matt

GB
1 review
0 helpful votes
Follow Jean E.
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TopCashBack is an indication that a seller offers quality items at competitive prices, as well as being a superb way to save for those little extras.

Date of experience: January 19, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks so much Jean, it's great to hear you feel using us is a nice easy way to save as you shop online :)

Matt

GB
1 review
0 helpful votes
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Top cash back
March 22, 2023

I love this app you get paid for shopping...its not mega bucks but it all adds up.I've had over £200 back...sign up you won't regret it

Date of experience: March 22, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks for taking the time to drop us a review! We really do appreciate it.

Matt

GB
1 review
0 helpful votes
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Honest review
November 27, 2022

I've been with TopCashback for three years now and they have been a very great website as the customer service try to solve your cash back problems but some are out of their control because some times other companies that pay the cash back forget to pay the cash back providers as it happened to my cash back got stuck after almost 2 years and just noticed but TopCashback offered to give me the cash back from their own funds so that was great but yes I know sometimes the amounts and they offer are not always brilliant but they try to get the highest cash back amount if not they will price match it and sometimes add a little bit to boost the rate for 0.05% on top or more plus I know the time to get the cash back is long sometimes but at least you don't have to pay a fee to withdraw your cash back at any time and to make it even better you can can get a bonus up to 15% on gift card plus this is a free website too so don't get greedy this is Sam still shop though TopCashback when they have deals like their monthly £2 cashback for free on spend of 5 or more you can't go wrong if you are getting some already but if not please don't buy something because you get free £2 anyway this is my review with my experience to TopCashback from Sam

Date of experience: November 25, 2022
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks so much Sam for your lovely review of our site, we do appreciate it. It's great the team have managed to help you out when you've needed them and that you enjoy the bonus on gift cards and our bonuses too :)

Matt

GB
1 review
0 helpful votes
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Great Cashback Site
April 14, 2023

Have been using this cashback site for several years now and have saved a considerable amount over that period. Would definitely recommend!

Date of experience: January 19, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks so much for taking the time to leave us a review :)

Matt

GB
2 reviews
0 helpful votes
Follow Jan K.
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Best cashback
March 22, 2023

So easy to earn cashback on everyday purchases, quick to track and become payable, excellent customer service if ever needed, highly recommend

Date of experience: March 22, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Cheers for the lovely feedback Jan!

Matt

GB
1 review
0 helpful votes
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Get Cashback whilst you do your normal day-to-day shopping. Various payment schemes available including direct to your bank account

Date of experience: January 19, 2023
GB
1 review
0 helpful votes
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SCAM SCAM SCAM!
March 21, 2024

TopCashBack.co.uk - is a SCAM! Promise £30 cashback to 'refer a friend' BUT they never pay out!

Date of experience: March 21, 2024
Matt T. TopCashBack.co.uk Rep
over a year old

Hey Steve,

I can assure you we will pay out on all eligible tell a friend bonuses.

Your friend will have to earn £10 eligible payable cashback - there are a limited number of exemptions to cashback that isn't counted. This includes TopCashback funded promos. Please check out the terms of the scheme for more info on that.

I hope once your friends do earn this amount of money that you do enjoy the earnings you make through it.

Matt

GB
1 review
0 helpful votes
Follow Nicola L.
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Brilliant! Easy to use and a great way to earn a bit of extra cash when making those essential (or non essential!) purchases.

Date of experience: March 22, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks Nicola for your lovely feedback and review.

Matt

GB
1 review
0 helpful votes
Follow Terry B.
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Really good service
January 20, 2023

Using TopCashBack is really easy to use and well worthwhile, as you finish up with extra money to spend at no expense to yourself.

Date of experience: January 20, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Hey Terry,

Cheers for your review, we really do appreciate the time you've taken to write this. It's great to hear your a big fan of earning cashback with eBay!

Matt

GB
1 review
0 helpful votes
Follow Norma N.
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Great site
April 14, 2023

I love this site you get more for your money I change my points for grocery vouchers & get even more.

Date of experience: March 22, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Hey Norma,

Thanks so much for your review of earning cashback with us.

Matt

GB
2 reviews
2 helpful votes
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Cash
January 23, 2023

Easy to use and receive cash into bank account good percentage on sites no difficulties at all excellent service always

Date of experience: January 22, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks Alison for the lovely review :)

Matt

GB
1 review
0 helpful votes
Follow Asif M.
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Lots of savings
March 22, 2023

It's a very good website to save money through them with big brands. I have saved over thousands in few years.

Date of experience: March 22, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks so much for taking the time out of your day to review us.

It's fantastic to hear you have earned so much money through us.

Matt

GB
1 review
0 helpful votes
Follow Stephen J.
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Free cash
March 22, 2023

I've been using TopCashback for some time now. It's easy to use and you get free money which can't be bad.

Date of experience: March 22, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks Stephen for your lovely feedback!

Matt

GB
1 review
0 helpful votes
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So Handy
April 14, 2023

Easy to use and really good how quickly your money mounts up coming in handy for unexpected expenses

Date of experience: April 14, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks so much Linda for your lovely feedback on using TopCashback.

Matt

GB
1 review
0 helpful votes
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Good Customer Service
April 14, 2023

Very helpful team sorting out my missing cashback nice simple easy process. Had quick positive response from retailer too.

Date of experience: March 22, 2023
Matt T. TopCashBack.co.uk Rep
over a year old

Thanks Philip for your lovely feedback! It's great to hear the team managed to help you out. - Matt

GB
1 review
2 helpful votes
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TOPCASHBACK
September 20, 2022

I've purchased through Go Compare via top cash back. I've even given them the details and it's been declined. ITS ALL A CON.

Date of experience: September 20, 2022
Matt T. TopCashBack.co.uk Rep
over a year old

Hey Mark,

Go Compare should be pending at £0 and then amend once it reaches the confirmed stage. I hope you therefore will see this update and increase shortly but if it doesn't please do lodge a claim.

While there are cases where we are not eligible for the cashback - such as when another site is eligible for the commission or when the terms of the retailer are not met.

-Matt

Nevada
4 reviews
28 helpful votes
Follow Sean H.
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I made a purchase on Flixbux via TopCashBack.co.uk for £123.96. My purchase was completed successfully with no problems. I went on my trip, again, no problems. I raised a missing cashback ticket #*******706 for this because it didn't track. There were no issues with my browser as I also use Quidco, and have had no problems with Quidco. However, you TopCashBack denied my cashback claim for £7.43 stating I didn't go through their website. If a person manually looked at the timestamps of when my trip was booked with Flixbus and when I left the TopCashBack website, anybody can CLEARLY see that a genuine cashback attempt was made... After speaking with support, they just kept copy and pasting their agreement to me with no manual engagement. This is not only frustrating for me, but I question whether they have a useful support team to help anybody at all.

TopCashBack denying me £7.43 is annoying because I could have gone through QuidCo or another website without these problems... Now, I have no chance of getting anything due to TopCashBack's technical blunder. Having contacted them via support, they didn't offer any suggestions upon fixing this cashback bug or anything, they simply dismissed it, so for some unfortunate person, this is just going to happen again

Having a similar issue with BeFrugal in the past, they offered the cashback to me despite the lack of tracking. So there are cashback websites out there which do look after their customers. TopCashBack does not seem to be one of them. Their support team didn't seem enthusiastic to help me or even sympathize with my situation. Writing this is a last resort, it's a shame it has had to come to this, but when a company refused to help, I am left with little option to share my experience with this company.

Date of experience: November 8, 2018
Matt T. TopCashBack.co.uk Rep
over a year old

Hey Sean,

It's disappointing to read about your experience.

If cashback hasn't been assigned to us it does suggest there hasn't been a clear connection between our site and your purchase. It's likely another cookie already on your device got in the way of our own and so despite you using our site and purchasing that got in the way of us earning cashback.

I understand this is not news you want to hear and it's certainly not news we enjoy giving our members either and that's why, for those with a negative tracking experience we provide further guidance and advise on how to help prevent the problem from happening in the first place.

For example, ensuring all web tabs open in your browser are closed before you use our site, clearing cookies and cache right before using our site and also ensuring cookies are allowed. This all can help prevent you having a negative experience with us (and with many other cashback sites)

I do hope this helps you to have a better experience going forward.

-Matt

Overview

TopCashBack.co.uk has a rating of 2.2 stars from 170 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TopCashBack.co.uk most frequently mention and support ticket. TopCashBack.co.uk ranks 61st among Cash Back sites.

service
74
value
64
shipping
23
returns
18
quality
41