Dear

We are TJ China Freight, our company is an NVOCC company, registered at the Ministry of Transport of the People's Republic of China. We are dedicated to providing customers with efficient and cost-effective transortation solutions for their FCL&LCL and AIR cargoes.

Now we explain this event simply as follows:

At first, we received the inquiry from Ib Mo on July 19, and he give us a very low price as a target price to do it, as we have a good relations with vessel company, finally we agree to work with him. Ib Mo have 15 suppliers and send their cargo to a warehouse which specify. When load the cargo into containers, because the dimensions is wrong, it cannot load all, none of the suppliers would like to reload it for him, our trucking is waiting on their warehouse and cannot close the door, then we help him to call each suppliers and seek for solutions, finally, we help them to unpack the outer package and reload it well,

Second, when we do Customs declaration, Customs find there is a mask sample in it, so they requires customs inspection, and we show the inspection list and photos to Ib Mo, we all know that the mask is a sensitive cargo under the COVID, our country is very strict with the quality of each masks exported, and it needs to submit gloves VAT invoice to Customs, but the factory is no VAT invoice, it is a big problem, in order to solve this problem and save time to catch the vessel, we help them to apply the way which can save time and money to solve it and catch the vessel, because that day is a Saturday, and the vessel will sailing on Sunday, the time is very urgent, but he said to consider it, During the period we explained to him, but he did not understand. Time past quickly, when he decide to arrange, it is too late.
Later, according to the requirements of the customs, a series of documents need to be provided, it takes too long time to provide all the docs which customs needed.
Each day for port have so many surcharges occur, everyone know that, it is charges by port and carrier, not us. And for all the inspection container which cannot provide the docs to customs, will have penalties and container need to be back and takes the cargo out, and re-export again. This is why he incurs so much expense.

Whatever they face any problem, we all try our best to help them to solve it.

At last, we appreciate your time and patience.

Sincerely,
Emily

Our advantages:
(1) Our self-owned truck fleet: A full-range and stable trucking service (peak seasons included).
(2) Our self-owner brokers, Class A enterprise: Lower possibility of being custom inspected, and are able to pass inspection smoothly.
(3) Our long-term contract with shipping company: Lower price for us, also special offer for you.
(3) Our self-owned warehouses in all major ports: 7 storage free days, inner loading, processing and repackging.

Our services:
- Sea Freight (LCL/FCL);
- Air Freight;
- Rail Freight;
- Amazon FBA;
- Express service;
- Import service;
- Warehousing;
- Customs brokerage;
- Cargo insurance;
- Door to door.

If you have any inquiry from China, you can just send us the information, and we surely will prove to you how we work and give you our best rate.

From first hand experience I confidently say: stay away!
I'm shipping a 20GP container with personal belongings from Shanghai to Middle East; and with the post COVID unbelievable high freight rates intended to look for the lowest possible, and here I found this company. After almost a month of lots of broken promises from their end to make a vessel booking, finally they claimed they did so se proceeded with loading. After they picked up the container and they had ALL the cargo detailed packing lists and commercial invoices that I personally revised multiple times and insisted to send to them multiple times to avoid troubles, yet on the night pre vessel departure date it was the disaster! They claim "customs are selecting the container for inspection", and before the end of the weekend day "working hours" they put me at the corner threatening to either pay an extra 1328USD because "they found special way to clear container" or if not my container will go through "regular way and won't catch vessel and I have to wait"! Without any explanation or further justification other than illegitimate claims that "there are some undeclared cargo"! So who's fault if that's true: me who sent them all cargo 100%, or theirs who probably didn't bother to fully declare what I sent them aiming to fish for opportunity to ask for bribe between them and their corrupted customs friends, if at all this whole inspection thing is true and not another lie of their endless lies. So due to the lack of any justifiable reason for such HUGE bribe and due to the principle of avoiding bribes when you have nothing to hide and because I shipped before three times more goods and containers without such claims and troubles so I refused to pay; at least initially, but actually I was worried last minute so I accepted after lots of heated negotiations but then they claim "it's too late now", their so-called "customs relations" gave them deadline and now is gone, so I have to wait and won't catch the vessel next morning! I was so pissed but unfortunately had nothing to do! And since then, the 17th of July 2021, and till today, the 13th of August, almost a MONTH passed, and they haven't moved a bit in my cargo clearance! Every now and then they claim something new: one time they ask my suppliers that there are 3 samples of masks illegal for China so-called "anti-epidemic restrictions"; not true because China exports million of masks everyday not just three freaking samples! False claim and it's sample not even a cargo within a whole 20'container of other variable cargo! Then another lie they claim customs now asking all suppliers for VAT invoice, another illicit request because all goods are bought in USD and to be exported not used in China, just like when you buy from China at Amazon or eBay you don't pay China VAT, you only pay your own home country VAT! So another false! Then they took forever to recollect repeatedly commercial invoices from all suppliers that we already sent them multiple times before; but of course fraud gangsters like those they have to find always a way to linger and drag things to serve their purpose that I'll come to. All this they claimed my container went to something called "contraband cargo bureau" in China customs! Finally last week they claimed that cargo now sent to legal department of China customs and now EACH suppliers will be called in to customs to physically come to clear their goods! Unbelievable and cruel, because by this they knew that no supplier will dare to do such, and even if did, they won't have the time or means because all suppliers are all over China at different providences far away from Shanghai so making such request is basically putting me again at right corner to blackmail me, but this time with no way out!

This is a true story, my container destiny in those gangsters thieves is still unknown and I pray everyday that it gets out of their hands and they get what they deserve. I felt obligated to warn all international customers about this particular company. Please don't do like me, don't be fooled by cheap prices in freight forwarders in China particularly not this one, do yourself a favor and dig more or even pay little extra and save yourself all this endless hassle! Remember, in China is not like anywhere in the world, if something you own is stuck this way, there's no easy way to get it unstuck! So avoid at the start to get anything you own stuck there at all!

Their other websites are:

https://www.tj-chinafreight.com/
http://taijie.en.tradeb2m.com/
https://www.tjchinafreight.com/

And they're also member of freightnet.com

Stay away!