Tire Rack has a rating of 4.9 stars from 47,249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery and great experience. Tire Rack ranks 1st among Tires sites.
Customer service has always been good for me, shipping has always been super fast. The tire date codes are current meaning the tires have not been sitting around for a long time. I had to use Road Hazard protection one time and it went very smooth and they sent me a check for a new tire with no hassle. I have no complaints.
Tire rack is the only place I will shop for tires, the prices are great and the two year road hazard is unbeatable. I am apparently a magnet to road debris and always seem to have an issue and the road hazard program has never let me down in the event my tire could not be repaired.
The process of submitting a claim for a damaged tired, receiving the pre-authorization within minutes, and ordering the replacement couldn't have been simpler. Always a pleasure when companies are there to make an unfortunate situation seem like it was never a situation to begin with.
I don't order here often, but when it comes to tires, it's the only place I do.
I purchased rims and tires as a package deal and was told that the size you recommended. I wanted to put a 235/40/19 instead of the 235/35/19. I bent 2 rims and ruined those tires on those damaged rims. I just order 235/40/19 and they fit perfectly with the right amount of tire around the rim. Please don't recommend 235/35/19 for these rims. I feel a little taken..
I have always had a great experience ordering tires from tirerack. Com from the tire selection, price of tires, as well as fast delivery. I have never had to return or exchange any products ordered so far.
Could not access my account. Purchased without logging in to it. I will contact TireRack tech support when I have 15 minutes to spare. Thank you. Been a customer since 1999 approximately. Actually came to your main outlet in South Bend in 1999, sure it is even more impressive now. Thanks again.
It was very easy. They start with your car brand model then you go to the tire specification recommendation you choose price from high to low or vice versa. I checked the price with other box stores tire rack, very competitive.
TireRack is simply excellent all around. Nearly any tire you want they have, and the shopping experience is easy - pick your vehicle and filter by preferences. Most importantly, they take their time to review and test the products so you make the most informed decision. Cannot recomend enough.
Super easy, great deal. Site is easy to navigate with endless options. Work at an Audi dealership and always recommend this site to customers who can't afford our limited selection and mark up. Always impressed!
I have purchased tires many times over the years from Tire Rack. While recently the selection does seem smaller than in the past, TR still has many varities in stock, and the free shipping is a nice bonus!
I have purchased tires for a number of cars from Tire Rack going back a number of years.
I always choose tire rack because they have good tire ratings. Good tire comparisons and a lot of reviews people write which is always very helpful when picking tires. I'll never buy tires anywhere else
Purchased a set of 4 tires, free shipment to my home am with built in 2 year road hazard warranty. Currently replacing two tires under that road hazard warranty which is taking mass amounts of stress off my shoulders, from a rough situation.
Just a few minutes after placing my last order, I got a phone call from Tire Rack. I ordered something that is not original equipment for my vehicle and they wanted to be sure I wasn't making a mistake. I really appreciate that. If I had ordered something wrong it would have been caught before shipping. They are obviously knowledgeable and paying attention to details. I have used Tire Rack for many years and plan to continue.
They seem to always have the lowest price, free shipping, free hazard protection, and a lot of credit cards have cash back rewards for their site that are above their usual cash back rates. (Got 15% back on a $750 order. Not a paid shill btw. I'm just a dude.)
I need to be contacted to install them, I have not yet received a call for that. My phone number is +1 *******729 please call to coordinate. Best regards
I am a long time satisfied customer of Tire Rack. Their research helps me to find the best tires for me, their service is excellent and it is so easy to get a person on the phone on the other end. The tires they stock are quality and they make it easy to get your tires installed too. I highly recommend Tire Rack.
The website is easy to use to make sure that you get the correct tires. I narrowed it down to 2 tires and then called the customer service representative (Bruno) who was very helpful in making my final selection.
Tire Rack has always had what I needed at a competitive price and quick delivery. Now That Discount Tire is in the family, the cumbersome installation part of the tire experience has been solved. No place else to shop!
I've been a Tire Rack customer for many years now. The testing and feedback on tires is fantastic information when you are trying to decide which option to go with. Shipping is fast, and when you need support their team is the best. You might find tires for a few bucks cheaper elsewhere, but you won't find this type of support anywhere else.
We could not find this tire anywhere else - so we found this company and they had it. We failed to let them know we were tax exempt at the time of ordering and the process to set up an account (even though paying by credit card) has been a bit frustrating. They said they would re-do the sale after we got an account set up - and after setting it up they said they would not go back and re-do it. This will cause us an issue with the insurance company no doubt and we will have to eat that loss. Had I known they would not re-do it I would not have wasted my time setting up an account.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.