On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great sale! The prices were great! The salesman was great and very helpful!
Thanks so much! Always an unbeatable price! Hands down the best place to buy tires!
Fast delivery $25.00 more than Walmart but you get your tires 3-4 days quicker
Fast delivery $25.00 more than Walmart but you get your tires 3-4 days quicker
Called Tirerack and spoke with Grant, very helpful and answered all my questions. This was my first time buying aftermarket wheels and Grant made the process very easy. Tires and wheels were correct, in great shape, mounted and balanced. Received wheels in about 24 hours after ordering. From now on, Tirerack is the only place to get tires and wheels.
Called Tirerack and spoke with Grant, very helpful and answered all my questions.
I have purchased many sets of wheels and tires over the years from Tire Rack, great price and fast and free shipping!
Always a great deal and super easy transaction!
Easy to order, delivery was quick, after ordered, did find the same tires for a lower price
Ordered an incomplete set of winter tires, and received them within a couple of days! Super quick, and I got a massive discount for those tires being on a clearance stock
On the payment options, it shows, credit card, debit card, PayPal, PayPal Credit and Affinity. When I select PayPal Credit, the site then tells me that option is not available. I called PayPal, they assure me that there is no issue with my credit. I called Tire Rack on Monday, December 7th, their response was, ‘we have no idea'.
On the payment options, it shows, credit card, debit card, PayPal, PayPal Credit and Affinity. When I select PayPal Credit, the site then tells me that option is not available. I called PayPal, they assure me that there is no issue with my credit. I called Tire Rack on Monday, December 7th, their response was, ‘we have no idea'.
The Crew was punctual, actually arrived earlier than expected. I haven't seen that in a business in a very long time. They set up their Safety area and went right to work. Outstanding Crew Chris and Lucas!
Just ordered, I'll wait and see service
When our treads TIRE, WHEEL be back. Get a load of the Tire Rack on that vehicle. But hopefully its not just the COVID, but the speed at which our tires came was outstanding. Its good to know tbere are companies still giving it their all, no excuses.
Good experience thus far! The delivery was extremely fast and the tires were very reasonably priced and great! Thanks so much!
It's been fast and easy, and the tires offer amazing traction!
All credit to Tanner Sheehan. He is a true professional and got me set up with the right tires. Good on you Tanner!
Very professional and arrived in a fast and timely matter
Easy to order online. Delivery was quick Price good
The tires I needed for my car were easy to find, we're on sale, and I saved money picking them up from the wear house. The contactless pickup was done expeditiously and effortlessly. You just drive up, open the lift gate, and they do the rest.
Easy experience. Saved money on everything: tires, tax, misc fees, install. They had to honor the the negotiated prices.
Easy enough, so far. Looking for more concrete details about installation charges.
No problems at. They said the 20x11 wheels would fit my CTS-vsport and they were right. They fit perfectly. No rubbing.
Tire collection on website ordering ease and fast delivery appreciated. Only thing I would like to see is improvement in ASAP installation. No date available for the next two weeks for remote installation and other recommended installers not able to install tire.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.