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At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
Tire Rack has established a strong reputation for its extensive selection of tires, competitive pricing, and reliable customer service, garnering long-term loyalty from many customers. Users appreciate the ease of the ordering process, quick shipping, and valuable resources for tire research. However, some customers express concerns about the overwhelming selection and the need for more specific review filters. While the company generally receives praise for its responsive and helpful customer service, there are occasional mentions of issues related to warranty claims. Overall, Tire Rack is viewed positively, with a focus on customer satisfaction and accessibility.
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Very easy to order, fast shipping and great product
Great selection
Great prices
What else do you need
Purchase was easy and the payment options were great. Got my tires next day. Great experience.
Been shopping Tire Rack for years. I am most pleased with the in depth research they do on tires. It removes the opinion ratings I hear at local tire centers. It's worth the little extra time and effort. Prices are competitive.
I love this website. Shopped here multiple times. Never disappointed
Thank you very much for the expert service and delivery of my order.
I think I got a really nice set of tires for the price. Delivery was right on time. A fair amount to choose from. The site was laid out so it was very easy to use. Very satisfied. Tires will be installed in a few days.
You are an amazing website! Great quality gop of the line tires without the price! Also no hassle with the wait.
Tires were quickly shipped and delivered in a timely manor. Very happy with the service and will secondarily return for future purchases.
There is great variation in the different charts as how you compare the choices
There is great variation in the different charts as how you compare the choices
Love the customer reviews, Tire Rack tests, their color coded rankings and knowledge of how the tires work on my particular vehicles. A huge fan of the Vredestein tires. Just purchased my third set for cars in our family.
Love the reviews, color coded rankings and knowledge of how the tires work on my vehicle.
Your customer service is quick to respond. When the tires did not come when expected I called customer service they not only told me when they were coming but, warned me they were separated in delivery.
Easy selection of product, easy checkout, reasonable cost.
Easy selection of product, easy checkout, reasonable cost.
Awesome customer service, have bothered just about every chat rep they had and we settled on good options, inspires confidence!
It took me forever to settle on rims, but once I did, they came mounted, nicely protected and well packaged to my house to mount them myself. Will be buying here again.
Awesome customer service, have bothered just about every chat rep they had and we settled on good options, inspires confidence!
Repeat Customer. Top class experience from beginning to end.
The whole process was extremely well communicated. Shipping and date of arrival were perfect. The installer was prompt and knowledgeable and helpful. I would recommend this product!
Great experience and tires look awesome quick really quick shipping
Great experience so far will see when tires get here
Had a hard time getting my credit card to be verified? Took a lot of extra time. Had to wait until next morn to complete. Don't know why.
Would be good if abbreviations were explained.
Had a hard time getting my credit card to be verified? Took a lot of extra time. Had to wait until next morn to complete. Don't know why.
Answer: I have used tire rack for multiple tires and wheels on various vehicles successfully, but no more. V. bad customer service experience after the sale and delivery. (12-16-20 through 1-21-22)
Answer: Very easy BUT THEY CANNOT HELP YOU OR DO ANYTHING BUT MAKE YOU WAIT, and they will not get back to you even after multiple calls.
Answer: They sell good tire brands and names and no knockoff that I know of.